The EcommOps Podcast
The EcommOps Podcast provides specialized expertise and strategic insights to direct-to-consumer (DTC) ecommerce companies looking to optimize their operations. We unravel the complexities of ecommerce logistics, supply chain, and fulfillment with a solutions-focused approach. Our vision is to be the go-to resource for ecommerce professionals seeking to strengthen their operations and build sustainable brands. We empower our audience with the knowledge and strategies needed to excel in a dynamic industry.
Episodes
Join Simon de Raadt as he details the journey of DTC brand owners Wouter and Tobias, who share insights for optimizing China fulfillment for ecommerce. Explore their pivot from corporate careers to building a brand, the importance of factory relationships, and the value of outsourcing. This conversation highlights the brand’s strategies for balancing creativity with operational efficiency while growing a billion-dollar business. Tu...
Amidst a rapidly evolving market landscape, Simon de Raadt and Dayu Yang describe the recent changes affecting import tariffs on Chinese products. They discuss the implications of the additional 10% tariffs and the complexities of the de minimis rule's temporary suspension. This episode aims to help companies navigate supply chain disruptions while assessing the broader impact on D2C brands. The hosts explore strategic modifica...
Simon de Raadt and Dayu Yang detail the complexities of fashion brands and the lessons entrepreneurs can learn from companies like Shein and Zara. They discuss the challenges of starting a fashion brand, emphasize the importance of supply chain optimization, and explore the benefits of engaging with industry peers for broader insights. Additionally, they share their experiences in advising clients on mindset shifts and scaling busi...
Simon de Raadt and Dayu Yang discuss approaches to navigating Chinese New Year in the latest installment of The EcommOps Podcast, offering essential fulfillment strategies for D2C brands. They explore the cultural significance of the holiday and its impact on supply chains, emphasizing the need for careful planning. Tips include understanding production lead times, managing customer expectations, and utilizing hybrid fulfillment to...
Simon de Raadt and Dayu Yang dive into the complexities of global ecommerce operations, discussing hybrid fulfillment strategies, packaging localization, and data optimization for efficient inventory management. They explore the rising trend of hybrid fulfillment models that involve local and cross-border warehouses while also highlighting the importance of balancing customer expectations with business logistics. With insights into...
Simon de Raadt and Dayu Yang discuss the evolving import tariff landscape for U.S. supply chains and its implications for sellers and consumers. Recorded in November 2024, this episode explores prospective shifts in U.S. trade policy under the Trump administration, focusing on increased tariffs for China, Mexico, and Canada. Dayu and Simon analyze potential impacts on businesses, consumers, and cross-border ecommerce strategies, dr...
Simon de Raadt and Dayu Yang discuss the transformative power of production batching in cross-border ecommerce. Drawing from their rich experiences in logistics and brand management, they explore how this often-overlooked strategy can significantly boost operational efficiency. Learn how effective collaboration with factories, enhanced demand forecasting, and smarter inventory management can lead to a 10x improvement in business pe...
Explore the complexities of cross-border ecommerce supply chains in this episode of The EcommOps Podcast. Host Simon de Raadt chats with Justus Klüver-Schlotfeldt, CEO of NeX eCommerce, about the challenges and solutions involved in creating an integrated supply chain ecosystem. Discover insights on customs compliance, the importance of collaboration, and the quest for sustainable logistics. Justus shares his journey from leading c...
Join Simon de Raadt and John Lin on this episode of The EcommOps Podcast as they dive into the dynamic world of Chinese ecommerce and identify lessons for Western DTC brands. Explore the ins and outs of the ecosystems powering giants like TEMU and learn why Western companies must pay attention to China's rapid innovation. Explore how small and medium-sized brands can thrive alongside big players by leveraging technology and focusi...
Simon de Raadt and Dayu Yang outline the potential impacts of the proposed changes to the de minimis shipping policy in the U.S. set to affect imports from China. As the Biden-Harris administration targets loopholes for illegal and counterfeit goods, the hosts discuss how legitimate brands can navigate these changes. They also explore lessons from the EU's VAT adjustments and highlight the importance of accurate product declaration...
Navigating ecommerce returns can be complex. Join Simon de Raadt and Dayu Yang as they break down the challenges and costs of handling returns in the D2C ecommerce space. They explain the inefficiencies of traditional return practices, detail the significant cost implications, and offer alternative solutions like discounts, donations, and other creative customer service strategies. Learn why some returns are better avoided and ho...
Simon de Raadt and Dayu Yang unpack the complexities of shipping small parcels from China, focusing on the logistics of shipping various product categories. They highlight the challenges associated with shipping flammables, batteries, cosmetics, and other difficult-to-ship items, while also discussing nuances in packaging, regulations, and country-specific restrictions. Listen to learn about the evolving landscape of e-commerce log...
Join Simon de Raadt and Dayu Yang as they recount the success story of Svea and Thomas, who scaled their direct-to-consumer brand from dropshipping roots to a thriving nine-figure business. Discover how they navigated challenges, optimized global logistics with China fulfillment, and built a brand that resonates worldwide. Their discussion covers a wide range of lessons and insights, including tips for managing returns creatively, ...
Join Simon de Raadt and Dayu Yang as they explore the rapid globalization of a Thai beauty brand led by influencer Pasnida. Learn how strategic shifts in production and global fulfillment from China propelled the brand to international markets. This episode expounds on the nuances of creator-led brands, the makings of successful marketing strategies, and the intricacies of scaling a business globally. Hear practical insights on ada...
Simon de Raadt and Dayu Yang break down the intricacies of shipping parcels from China, comparing methods from China Post to DHL, and exploring the efficiency of B2C couriers like Uniexpress and 4PX. They trace the evolution of shipping lines, highlight the impact on customer experience, and deliver strategic tips for D2C brands. Whether discussing customs, tracking, or last-mile delivery, Simon and Dayu share expert insights on op...
Join hosts Simon de Raadt and Dayu Yang as they untangle the complexities and myths of shipping small parcels from China. The duo explores ten prevalent beliefs about China fulfillment, covering everything from the ease of integrating with local warehouses to navigating customs. Learn about the evolving market dynamics, the reality behind fast shipping claims, and the strategic advantages of hybrid fulfillment models. Whether you&#...
Navigating the complex world of custom product development, Simon de Raadt and Dayu Yang unravel how to create a completely new product, starting with initial ideation and going all the way to market launch. They share their vast development experiences, including insights on balancing cost with quality, while making sure the final product meets consumer demand. Dive into real-world examples, like Codi, the smart storytelling robot...
Simon de Raadt and Dayu Yang delve into strategies for scaling ecommerce businesses by hiring effectively. They discuss identifying personal strengths and critical business components to decide when to hire, outsource, or bring in a partner. Drawing from their extensive experience, the pair offer insights on managing small teams, growing into large organizations, and balancing personal involvement in various aspects of the busines...
Faced with the complexities of global expansion? Join Simon de Raadt, Dayu Yang, and Josiah Garetson on The EcommOps Podcast, where they examine strategies for transforming strong local brands into international successes. Learn about the logistics of cross-border ecommerce, tax implications, product localization, and how to leverage Chinese fulfillment centers to efficiently scale to an international level. With practical examples...
Tune into this episode of The EcommOps Podcast for an in-depth discussion on the transformative power of hybrid fulfillment strategies in ecommerce.
Hosts Simon De Raadt and Dayu Yang break down the complexities and advantages of integrating local warehousing with direct shipments from China. Understand the macroeconomic factors driving this trend and how you can leverage it to unlock new markets, reduce costs, and accelerate p...
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