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September 25, 2024 51 mins

In this episode of The Edge Effect, host Caroline Crawford delves into the power of integrating human stories with business success. Caroline is joined by Alane Boyd, co-founder of Workday Ninja, and an expert in operations and growth strategy. They discuss how Alane transformed her business by leveraging AI and automation, and scaling her social media and reputation management agency into a streamlined operation. She shares insights on automating social media content, managing client reviews and efficiently using project management systems to enhance team productivity. Tune in to uncover how to improve your business operations and grow your social media presence effectively.


Key Takeaways:


  • 3:47 - Innovative Strategies for Social Media and Reviews

  • 16:49 - The Birth of Workday Ninja

  • 26:53 - Choosing the Right Project Management System

  • 29:10 - The Importance of Process Mapping

  • 36:00 - Training and Adoption of New Systems

  • 38:17 - Leveraging AI for Efficiency

  • 40:58 - Automating Social Media Management


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BONUS! Listen to this episode of The Edge Effect for more tips on developing an effective marketing strategy.

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