The Finnovate Show

The Finnovate Show

A weekly podcast sharing perspectives on innovation from industry leaders who’ve been there.

Episodes

December 8, 2021 33 min

Mark Cohen, a senior financial services executive, shares five keys to his success in Operations in the Capital Markets, Treasury and Transfer Agency worlds. Based on his thirty plus years of experience in global financial institutions such as JP Morgan Chase, Bank of New York and CIBC, Mark discusses lessons learned, how he dealt with the challenges of change and the factors that have impacted the industry and will drive innovatio...

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John Rossman, a former Amazon executive, shares his personal experiences and insight on the Amazon Way. He talks about the importance of applying the right combination of leadership, process, and culture for each organization. Discover why customer obsessed leaders look to remove friction, experiment with new ideas and how they achieve operational excellence.

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This week’s episode is a unique opportunity to hear from a seasoned financial services expert. Allan Schlar is a senior marketing executive with decades of experience in the industry. He shares his view on the need for financial services organizations to look at innovation through a different lens, to apply lessons from the past, and use these learnings to solve the problems that really need to be solved.

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Get ready for perhaps the biggest game changer in the financial services sector. What if we told you that a quantum computer will break most of the encryption that protects transactions on the internet, and soon? Or that leading physicists are on the verge of building faster computers that will revolutionize everything. Or that the benefits of quantum computing applied to the management of financial portfolios and customer solut...

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In my conversation with Linda Tuck Chapman, CEO of the Third Party Risk Institute, she discusses what forward-looking organizations are doing to rethink their third party risks. Discover how leaders look at their extended enterprises with a focus on value and risk, changes that matter, and reducing churn.  

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More and more banking consumers are leaving their traditional providers behind to satisfy their evolving needs. Non-traditional providers are challenged to scale their operations. All is being driven by dramatic technology advances and innovation that is taking place all over the world. Richard Goyder, Head of Value Proposition for Finaptic Technologies shares his experience and a unique business model that enables Canadian fina...

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Our guests Tom Frosina, Head of Card Operations at TD Bank and Santosh Joy, EVP & Head of Operations at ActiveOps discuss Operations before the pandemic, what’s changed, and why. They discuss the strategic decisions that were made along the way to better position TD’s back office for success in the next normal.

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Mahima Poddar, Group Head of Personal Banking at Equitable Bank discusses EQ Bank, its digital retail bank. Market dynamics are changing. Customers are looking for trust, transparency, and timely advice in their digital relationships. Challenger banks are experiencing dramatic growth by addressing points of friction in the typical customer experience. Hear about what they're doing to change the status quo and catch the attenti...

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Stuart Marks, Head of Business Development at FinTrU discusses the investment banking industry on both sides of the Atlantic. The need to innovate and solve big problems with fewer resources hasn’t changed and technology can only do so much to help. He talks about better and faster ways to address business issues. Surpass your clients’ expectations. Learn how FinTrU's secret sauce can build and grow your business.

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In my newest episode I chat with Matt Flenley of Datactics, a RegTech based in Northern Ireland. We discuss the central importance of building a robust data store and how the exploding FinTech marketplace in Belfast is helping banks and others to achieve fully digital capabilities.

In partnership with Invest NI, this is a first of several episodes that will highlight industry leaders eager to bring cutting edge thinking to the No...

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Change needs structure. Host, Gerry Purcell outlines the four important steps for any innovation initiative. In a unique twist on our usual podcast format, Gerry weaves together insights from seven leading financial services experts. Hear their advice and learn how to put your innovation agenda in place, change hearts and minds and get things done.

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Bruce Hrovat, CEO of Intraday Inc. discusses the intricacies of managing your working capital in today’s fast paced, global marketplace. Gone is the era of float and being satisfied with end-of-day positions. Being short and long, even intraday, represent real costs. To stay competitive, today’s leaders need a finger on the pulse of their minute-by-minute liquidity. Learn about the changes happening in financial markets and how tha...

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Ryan Stein, Executive Director of Automobile Insurance Policy and Innovation Team at IBC discusses the importance of being responsive and drawing on innovative approaches to remove barriers, adapt to rapid changes in the marketplace, and to anticipate customer needs.

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Keren Moynihan, CEO and Co-founder of Boss Insights, makes a compelling case for the power of technology to transform Commercial Banking and expand the pie for all, whether they are traditional or non-traditional providers. Nominated for Entrepreneur of the Year and AI Disrupter of the Year, Keren and her team have built on lessons learned from Amazon that simple changes, increased transparency, and a focus on outcomes can have a ...

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A thought-provoking discussion with Peter Routledge, President and CEO of Canada Deposit Insurance Corporation. Peter shares his views on potential risks in the financial services marketplace and the changing expectations of both depositors and members. Discover what’s driving CDIC's strategic direction and critical innovations, all while ensuring confidence in the system.

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Anil Sanwal, is VP Business Initiatives Lead at RGAX, the transformation engine of RGA, one of the largest global reinsurance organizations. He discusses RGA’s rich history of innovation and RGAX’s unique approach to working with clients to develop ideas that put customers at the heart of the innovation process. With a focus on eldercare and aging, Anil shares his thoughts on evolution and innovation in the insurance industry, and...

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Mona Malone CHRO and Head People & Culture at BMO discusses the need for organizations to have a sense of purpose to guide what they do. Purpose sets the context for what is allowable and provides a lens for people to make decisions. “People might forget what you’ve done, but they won’t forget how you made them feel.” 

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As an experienced executive leader and change agent, Monique Allen advances digital business transformation in her role as Executive Vice President, Data & Technology at OMERS. She shares the unexpected benefits they discovered as they pivoted quickly to respond to business and people issues. Learn how the team at OMERS stayed the course, embraced change, and maintained a seamless tech infrastructure.

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Manulife Bank of Canada is one of the country's first digital banks. They’ve been around since 1993 and they’ve never had any branches. Rick Lunny, CEO shares his views on what’s made the bank successful and how they’ve continued to be a leader in the digital space, even as the industry adapts to the changing times.

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Michael LeBlanc, is Chief Executive Officer of FCT. His focus is to invest in innovation and technology to provide better service to customers throughout the real estate lifecycle. Michael discusses how FCT works with stakeholders to overcome challenges and take advantage of opportunities in both the residential and commercial real estate market. FCT has been recognized by Canada’s Great Places to Work® for many years.

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