The Fleet Success Show

These aren’t just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level.

If you've ever wondered what it takes to make it to the Fleet Ha...

“Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc Canton

From the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA is preparing fleet professionals to m...

“No one goes to school for fleet management—so if you’re in this role, you’re already on an unconventional journey. The only question is: what are you doing to bridge the gap?”

Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the gaps each path leaves behind. Whether...

Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out. 

Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable advice—and it's ...

🛠️ "A great parts manager is worth their weight in gold. Without the right parts at the right time, even the best fleet operation grinds to a halt.”– Marc Canton

🚀 Episode Summary

From the importance of hiring the right parts professionals to leveraging technology for inventory control, they discuss how optimizing your parts program can save both time and money. They also explore common pitfalls in fleet maintenance, the p...

From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you’re a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.

Key Takeaways:
🚛 The First 30 Days Matter – Why listening to stakeholders and anal...

✅ Are we missing a crucial step in technician career paths?
✅ Why do techs leave—and is it really just about pay?
✅ How can fleet managers develop their own future leaders?

This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that’s holding many back. If you’re managing a fleet, hiring techs, or wondering how to grow in your career, this is...

The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA’s core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:

• Electrification Challenges:
  While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of...

Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes.

Key Takeaways from the Episode:

🚨 Data Migration Can Make or Break You – Many implementations go off the rails due to ...

The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or another provider—transforms fleet operati...

Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can ...

At the end of 2024, RTA’s head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond. 

In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades o...

“Culture is the free tool that you’re not using. It’s the difference maker in any organization.” – Facundo Tassara

Facundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for...

Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.

Whether you’re a seasoned fleet manager or new to the industry, this episode offers actionable insights you can’t afford to miss.

Want to take your...

🚗 Key Highlights:

• Reflecting on the EV burnout and infrastructure challenges faced by fleet managers.
• Addressing technician retention, recruitment, and leadership growth in the fleet industry.
• The role of AI in fleet operations and why early adoption is key to staying ahead.
• Predictions for 2025, including breakthroughs in nuclear energy and clarity on fleet data ownership.
• The importance of continuous learning to adapt and thrive ...

Highlights from the episode include:

• Why leaders often avoid difficult conversations.
• The critical difference between hurt and harm in leadership.
• A five-step framework to approach hard conversations with clarity and empathy.
• Real-life examples of success and missteps in managing team dynamics.
• The importance of modeling transparency and accountability for your team.

About Josh Turley
Josh Turley is the CEO of RTA Fleet Managemen...

In this episode of The Fleet Success Show, we’re showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia. 

Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike...

RTA’s head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work. 

Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentiona...

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. 

Hav...