Are your optical practice and patient data truly secure? With cyber-attacks on the rise and an increasingly complex legal landscape, eye care professionals need to be made aware of how vulnerable their businesses may be.
In this episode, Michael Nasser is joined by Luke Arundel, Chief Clinical Officer at Optometry Australia, to delve into the critical topic of cybersecurity and legal risks facing optometry practices. Luke brings awareness on both the clinical and cyber security fronts, sharing steps in safeguarding optical practice from the financial and reputational damage of a data breach and defending themselves against legal risks while staying compliant with privacy laws.
With 25 years of experience, Luke Arundel is a respected leader in the eye care field. His passion for providing patients with visual freedom through specialty contact lenses has shaped his career, including his current roles as Chief Clinical Officer at Optometry Australia, helping in assisting Medico-legal claim & cybersecurity threats and as a practitioner Contact Lens Guru at Dave Foresto Advanced Optometry in Brisbane.
Key Topics with Timestamps:
1:40 - Get to know Luke Arundel’s Professional Background
5:28 - Rise of Cyber Threats in Optometry
9:24 - Why Optometry Practices is a Target of Cyberattacks
11:58 - Types of Cyberattacks and Its Financial and Reputational Impact to Practices
13:57 - Steps in Building Cyber Defence for Optometry Practices
17:48 - The Role of Staff in Cybersecurity + Cyber Warden Training Program
21:53 - Additional Resources on Cybersecurity for Healthcare Providers
24:04 - Common Mistakes in Cybersecurity
26:17 - Privacy and Legal Compliance for Optometry Practices
32:59 - Legal Penalties for Non-Compliance
35:06 - Legal Claims Against Optometrists and How to Avoid Them
38:17 - Documentation and Communication Practices
44:09 - Duty of Care and Patient Follow-Up
49:02 - Risk Management for Business and Practice Owners
52:02 - Final Takeaways
Mentioned Resources:
Dave Foresto Advanced Optometry
Optometry Austalia: Institute of Excellence (CPD)
Connect with Luke Arundel:
LinkedIn: https://www.linkedin.com/in/luke-arundel-06ba9a39/
Email: l.arundel@optometry.org.au
Learn More About Us:
Website: https://www.thefocusedview.com.au/
LinkedIn: https://www.linkedin.com/showcase/the-focused-view
Instagram: https://www.instagram.com/thefocusedview/
Facebook: https://www.facebook.com/thefocusedview
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Thank you for joining us in this episode of The Focused View Podcast. If you enjoyed this episode, give us a 5-Star rating, and leave a review on Apple Podcast and Spotify to help us reach even more eye care professionals and build a community of innovation and see new opportunities within the optical industry. Talk with you next time!
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