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April 7, 2025 26 mins

You can have the best inventory and marketing plan for your independent practice, but if your team isn't trained to back it up, it does no good to you - Kayla Ashlee.


In this episode, Michael Nasser is joined by Kayla Ashlee, CEO of Spexy, a US-based optical training resource that addresses the most critical struggles of independent practices. Kayla discusses the role of structured training and how practices can maximise their team's potential to improve patient experience, boost sales, and grow the optical practice.


Kayla Ashlee is an eye nerd, international public speaker, eye care consultant, and math geek who teaches eye care professionals how to transform the state of their independent practice to become a powerhouse that thrives and succeeds.


Key Topics with Timestamps:

2:51 - Meet Kayla Ashlee and her optical journey

6:21 - The biggest challenge independent practices face

9:37 - Why many optical practices struggle with training

12:22 - Technical vs. Practical training

18:01 - Structured training and its benefits

22:35 - Example of practices that have transformed through training


Mentioned Resources:

Spexy


Episode Suggestions: 

EP25: Elevate Your Practice: Topic 7 – The Untapped Opportunity for Sunglasses in Australia’s Independent Practices


Connect with Kayla Ashlee:

LinkedIn: https://www.linkedin.com/in/kaylaashlee/

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Learn More About Us:

Website: https://www.thefocusedview.com.au/

Email: Michael@thefocusedview.com.au

LinkedIn: https://www.linkedin.com/showcase/the-focused-view

Instagram: https://www.instagram.com/thefocusedview/

Facebook: https://www.facebook.com/thefocusedview

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Send us your thoughts about the episode


Thank you for joining us in this episode of The Focused View Podcast. If you enjoyed this episode, give us a 5-Star rating, and leave a review on Apple Podcast and Spotify to help us reach even more eye care professionals and build a community of innovation and see new opportunities within the optical industry. Talk with you next time!

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