EP42: Beyond the Plateau: Modernising and Reigniting Your Practice for Growth with Erich Mattei - Part 2

Every practice reaches that moment when growth feels …stuck, and you can sense there's more potential, but you're not quite sure where to find it. The good news? There is a way to go beyond the plateau. 

In continuation of Michael's conversation with Erich Mattei of Akrinos, they discuss how eye care professionals can modernise, expand, and grow in their practice, whether they're just starting or have been running an established business for decades. Erich breaks down what it takes to launch a cold start practice, how to identify growth opportunities in an established one, and the importance of financial, operational, and human strategies in building a thriving, future-ready business.

From workflow optimisation to team accountability, to mentorship, to succession planning. This conversation covers the full life cycle of a practice, including practical steps, mindset shifts, and real-world advice for eyecare business owners ready to move beyond the plateau and take their business to the next level.

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All the other links and resources mentioned in this episode can be found at 

https://www.thefocusedview.com.au

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Key Topics with Timestamps:

0:52 - First phase of cold start: Planning

2:39 - Second phase of cold start: Develop

7:06 - Third phase of cold start: Launch

8:31 - Why community still matters

10:35 - For established practice: breaking through the plateau

14:06 - Review the PNL

18:33 - The 3-step growth framework: Analysis, Strategy, & Implementation

22:42 - Consistent follow-up with the team

25:39 - Workflows review and team optimisation

34:10 - The power of mentorship and accountability

38:32 - Tips on finding a mentor

41:36 - Succession planning: Start early

49:38 - Opportunities with legacy practice

54:38 - Selling to private equity vs. Independent transition

59:35 - Final Advice for aspiring owners

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