Uber Eats Partners with Canucks & DoorDash's Baltimore Relief Initiatives

Stay informed with the latest updates in the food delivery industry. This episode begins with a welcome and introduction, followed by a discussion on the partnership between Canucks Sports & Entertainment and Uber Eats, highlighting its potential impact. Learn about Instacart's Carrot Tags, focusing on the technology, success, and future prospects of this innovation. Discover how DoorDash is supporting Baltimore restaurants through relief initiatives aimed at providing much-needed assistance. The episode concludes with a wrap-up and a reminder to subscribe for ongoing updates in the tech-driven food delivery space.

Episode Transcript

(00:00):
Welcome back to Food Delivery Industry News,bringing you the latest trends, innovations,
and business updates in the United States fooddelivery market.
I’m your host, AI Michelle, and this is aMagicPod production by PodcastAI.
Here are our top stories today…
First, Canucks Sports & Entertainment teams upwith Uber Eats to enhance the gameday

(00:23):
experience for fans.
Second, more grocery stores are integratingInstacart's Carrot Tags to streamline shopping.
Third, DoorDash partners with local restaurantsto support the Key Bridge recovery efforts.
Let's dive into our first story.
In an exciting development for sports fans inVancouver, Canucks Sports & Entertainment has

(00:45):
announced a multi-year partnership with UberEats Canada.
This collaboration designates Uber Eats as theofficial delivery app for the Vancouver
Canucks, Abbotsford Canucks, and VancouverWarriors.
This partnership aims to transform the gamedayexperience by offering fans innovative ways to
enjoy their favorite foods without missing anyof the action.

(01:08):
Michael Doyle, President of Business Operationsat Canucks Sports & Entertainment, expressed
enthusiasm for this partnership, highlightingthe combined commitment of both brands to
exceptional customer service and memorable fanexperiences.
It’s a strategic alignment that leverages thestrengths of both organizations to enhance the
overall entertainment value.

(01:31):
Lola Kassim, General Manager of Uber EatsCanada, echoed this sentiment, emphasizing the
opportunity to connect with Vancouver'spassionate sports fan base.
The partnership promises to deliver more thanjust food; it offers groceries and everyday
essentials directly to fans’ doors, ensuringthey’re equipped for the perfect gameday.

(01:53):
This partnership also includes excitingpromotions, giveaways, and exclusive offers for
local fans.
Whether at the game or at home, fans can expectto see Uber Eats ads featuring the beloved
mascot, Fin, adding a fun and familiar touch tothe campaign.
In-arena marketing campaigns and activationsare planned throughout the season to engage

(02:15):
fans even more deeply.
By integrating Uber Eats into the gamedayexperience, Canucks Sports & Entertainment is
not only enhancing fan engagement but alsoshowcasing how technology and innovation can
elevate traditional sports entertainment.
This move underscores a growing trend in theindustry where sports franchises partner with

(02:37):
tech companies to offer more personalized andconvenient services to their fans.
Our next story takes us into the world ofgrocery retail, where Aldi, Gelson's, and
Hornbacher's have become the latest grocers toembrace Instacart's innovative Carrot Tags
technology.
This development marks a significant step inthe ongoing evolution of grocery shopping, as

(03:00):
more retailers integrate electronic shelflabels, or ESLs, with Instacart's Carrot Tags
software.
This integration is rapidly gaining traction,and for good reason.
Instacart's Carrot Tags is a cutting-edgesoftware solution designed to seamlessly
integrate into a retailer's existing ESLhardware.
By doing so, it enhances the functionality ofthese digital price tags, offering features

(03:24):
such as pick to light capabilities.
This feature is particularly beneficial fore-commerce shoppers who fulfill orders
in-store, as it helps them efficiently locateand pick items with greater accuracy.
David McIntosh, Chief Connected Stores Officerat Instacart, expressed his excitement about
the growing momentum of Carrot Tags amongretailers.

(03:46):
He emphasized how this technology istransforming the in-store experience for
e-commerce shoppers, ensuring higher orderaccuracy and improving overall customer
satisfaction.
Retailers who have adopted Carrot Tags havereported impressive results.
A significant number of Instacart shoppers whohave used the pick to light feature have

(04:07):
indicated they are likely to use it again.
Additionally, these retailers have observedimproved found rates and increased efficiency,
which translates into better quality e-commerceorders and higher levels of customer
satisfaction.
Looking ahead, Instacart plans to expand thecapabilities of Carrot Tags even further.

(04:28):
In-Store Mode on the Instacart App andStorefront Pro will soon allow consumers to
access pick to light functionality directly ontheir shopping lists.
Moreover, Instacart is working to extend thistechnology to their Caper Carts, enabling
customers to easily flash items directly fromtheir carts, whether prompted by their shopping

(04:50):
lists or enticing ads and coupons.
This rollout of Carrot Tags follows asuccessful chain-wide implementation at
Schnucks earlier this year and is part ofInstacart's broader Connected Stores suite of
technologies.
This suite includes innovations like CaperCarts, FoodStorm, and Eversight, all designed

(05:10):
to bridge the gap between online and in-storeshopping, enhancing the experience for both
retailers and consumers.
Scott Patton, Vice President at Aldi,highlighted the value that Carrot Tags brings
to their operations.
By facilitating a more independent shoppingexperience for Instacart users, Aldi's
associates can focus on core store operationsand delivering exceptional customer service.

(05:35):
The integration of Instacart's enterprisetechnologies aligns perfectly with Aldi's
business model, which prioritizes efficiency,cost reduction, and passing savings on to
customers.
As we see more retailers like Aldi, Gelson's,and Hornbacher's adopt Carrot Tags, it's clear
that this technology is playing a pivotal rolein reshaping the grocery shopping landscape.

(05:58):
By enhancing the efficiency and accuracy ofin-store order fulfillment, Carrot Tags not
only improves the customer experience but alsooptimizes store operations, making it a win-win
for all involved.
Our final story today focuses on a heartwarmingcollaboration between DoorDash, the Restaurant
Association of Maryland, and the stategovernment to support Baltimore restaurants

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impacted by the collapse of the Francis ScottKey Bridge.
This disaster, which occurred last spring whenthe DALI cargo ship crashed into the bridge,
has severely affected businesses in thesurrounding areas, especially local restaurants
that rely on the bridge for customer traffic.
In response, DoorDash has partnered with theRestaurant Association of Maryland to offer

(06:46):
$100,000 in relief grants through theirRestaurant Disaster Relief Fund.
These grants are designed to help restaurantscover essential operational expenses such as
rent, mortgage, payroll, and other criticalbills.
Eligible restaurants must be located in the zipcodes affected by the Key Bridge closure, have
between one and three brick-and-mortarlocations, employ fewer than 50 people per

(07:10):
location, and have been in operation for atleast six months with revenues of $3 million or
less per location in the past year.
Governor Wes Moore emphasized the significanceof this initiative, noting the widespread
impact of the bridge's collapse on theBaltimore community, from businesses to workers
and diners.

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He expressed gratitude towards DoorDash and theRestaurant Association of Maryland for their
role in providing a lifeline to theserestaurants, enabling them to remain open,
retain workers, and continue contributing tothe local economy.
In addition to the relief grants, DoorDash isoffering up to $100,000 in customer discounts

(07:52):
for orders placed with participatingrestaurants from November 1st to November 21st.
This initiative not only provides financialsupport to the restaurants but also encourages
local residents to continue patronizing theseestablishments, helping to sustain their
operations during these challenging times.
Tony Xu, Co-Founder and Chief Executive Officerof DoorDash, highlighted the importance of

(08:15):
local businesses in the Baltimore community,stating that in times of disaster, the
connection and hospitality offered by localrestaurants are more crucial than ever.
He expressed DoorDash’s honor in working withGovernor Moore and the Restaurant Association
of Maryland to help these beloved localrestaurants recover and thrive.
Marshall Weston, Chief Executive Officer of theRestaurant Association of Maryland, echoed this

(08:39):
sentiment, stressing the ongoing strugglesfaced by many in the hospitality industry due
to the bridge collapse.
He expressed optimism about the partnership’sability to provide the necessary resources for
restaurants to rebuild stronger and continueserving their communities.
Restaurants interested in applying for reliefgrants must submit their applications by

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December 2, 2024.
For more information, they can visit theDoorDash Restaurant Disaster Relief Fund page.
This partnership underscores the power ofcollaboration between private companies,
government, and industry associations inaddressing the needs of communities facing
unexpected challenges.
That’s a wrap on today’s Food Delivery Daily.

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