Leading Through Disruption: Michael Medline, (now) former President & CEO of Empire/Sobeys, on Culture, Strategy & Retail Transformation

In this first instalment of a two-part exclusive, The Food Professor Podcast sits down in person with Michael Medline, (now) former President and CEO of Empire Company Limited and Sobeys, in what serendipitously became his last official interview before news broke of his transition to lead The Woodbridge Company. Michael offers a rare, deeply personal look at his eight-plus-year tenure transforming one of Canada’s largest retailers. He recounts stepping into the role in 2017, reshaping strategy, modernizing systems, and fostering a culture built on values, innovation, and operational excellence.

Michael reflects on navigating the massive disruptions of recent years—from COVID-19 to global trade volatility and technological upheaval—while maintaining a clear North Star for the organisation. He shares insights on revitalizing store formats, strengthening private-label programs, and embracing data transformation and automation to sharpen competitiveness. The conversation also explores the bold acquisitions of Farm Boy and Longo’s, discussing trust, partnership, culture, and why collaborative integration—not assimilation—is essential to preserving what makes independent banners special.

He also speaks candidly about leadership: prioritizing people, resisting micromanagement, nurturing talent, and ensuring a national grocer performs as one unified organisation rather than fragmented regional fiefdoms. Medline’s reflections on turning around the Safeway acquisition, advancing omnichannel capabilities through Voilà, and pushing Empire’s innovation agenda offer invaluable lessons for retail leaders navigating rapid change.

The episode also features a wide-ranging news conversation with Sylvain and Michael. They break down meat-industry dynamics on both sides of the Canada–U.S. border, including beef supply challenges, oligopoly concerns, and the impact of interprovincial trade barriers on Canadian prices. The hosts also explore the “protein orphan” trend driving increased chicken consumption—and the resulting supply management shortfalls—plus the social-media-fuelled surge in cottage cheese demand.

Additional segments highlight CFIA’s quietly formed task force responding to U.S. regulatory instability, early snowfall’s potential impact on holiday shopping, and the growing disconnect between global climate COP events and the real-world policy outcomes they aim to influence.

 

The Food Professor #podcast is presented by Caddle. 

 

About Us

Dr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph’s Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.

He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.

Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre’s Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa.

 

Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. 

Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora