The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise
Episodes
DESCRIPTION:
John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of
matching employees with roles that complement their strengths to enhance
productivity and avoid disengagement. He references studies from Gallup and the
Society for Human Resource Management (SHRM) that reveal a large number of
employees feeling underutilized and the substantial economic impact of
disengaged workers. Monica Feid, COO of Thund...
DESCRIPTION:
John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming
Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into
franchising while seeking improved business opportunities. He traces the growth of
Blooming Blinds from a family-owned retail business to a thriving franchise with 86
franchisees across 158 territories. Stuart discusses the pros and cons of running a
family bus...
DESCRIPTION:
John Hayes interviews Mary Thompson, CEO of BNI and chair of the International
Franchise Association's Board of Directors, who shares her journey from the Marine
Corps to franchising via a company called Cookies by Design. Thompson highlights
the importance of franchising in developing her business skills and its
transformative impact on her career. She discusses her career progression, including
roles at Mr. Roote...
DESCRIPTION:
John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief
Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They
delve into Monson's marketing and client acquisition roles, his franchising journey,
and the significance of fostering enduring relationships in the franchise sector. The
discussion encompasses effective marketing tactics, the use of social media
platfor...
DESCRIPTION:
John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina
B. Karsten from McDonald Hopkins, a professional with significant experience in
advising franchisors and franchisees and handling litigation. The conversation
revolves around the intricacies and potential risks associated with franchising,
underlining the necessity of carefully examining franchise agreements and fully
comprehending the ...
DESCRIPTION:
John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John
Brice, who transitioned into a successful franchisee and is now preparing to become
a franchisor. Brice's introduction to franchising came through a family friend who
owned a McDonald's franchise. This sparked his interest and led him to owning eight
McDonald's restaurants. He later became an area developer for Firehouse Subs ...
DESCRIPTION:
John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President
of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides
funding solutions to franchisees nationwide. Kleinschmidt discusses the changing
franchising landscape, stressing the importance of early and tailored funding
strategies. She also highlights the role of AI in enhancing lending processes,
including a lender matc...
DESCRIPTION:
John Hayes interviews Alesia Visconti on Franchise Hot Seat, where she discusses
her transition from corporate America to franchising, a move sparked by
disillusionment. Visconti, owner of Fran Serve and author of 'The Pink Tsunami:
Women's Rise in Franchising', highlights the lack of awareness about franchising
opportunities, especially for women. She underscores the variety of roles within
franchising, ...
DESCRIPTION:
Anthony Bambino, the founder and CEO of 3Natives, shares his journey from a
traveling salesman to the owner of a successful acai cafe franchise in Florida on the
Franchise Hot Seat. He discusses the transformation of 3Natives from a single juice
bar to a rapidly expanding franchise with 48 stores and more under development.
Bambino talks about his experiences with franchising, the initial struggles, the
significance of ...
DESCRIPTION:
John Hayes interviews Madalina Iordache, founder of Bright Pink Agency, on the
Franchise Hot Seat Podcast. They explore Iordache's transition from Romania to the
United States, her journalism career, and her shift into the franchising industry.
Iordache recounts her initial experiences in the U.S., her introduction to the
franchising industry in 2008, and her substantial contributions to brands such as
Puro Clean. ...
DESCRIPTION:
Dr. John Hayes interviews Larry Strain, Chief Development Officer of Retro Fitness, in
the Franchise Hot Seat episode, discussing the complexities of real estate in retail
franchising. Larry shares his three-decade experience in retail development,
highlighting the changes brought about by e-commerce giants like Amazon. He
underscores the growing significance of service-based retailers, particularly fitness
centers, and...
DESCRIPTION:
In this episode of the Franchise Hot Seat, host John Hayes interviews Fred Fry, Vice
President of Franchise Development for 16 Handles. Fred shares his career journey
from banking and finance to the franchise industry, highlighting how he discovered
franchising through a friend at church after relocating to Texas. He previously
worked with HTO and Shipley Donuts, where he played key roles in their significant
growth. Th...
DESCRIPTION:
The podcast guest is Aaron Rose, a graduate of Palm Beach Atlantic University and the founder of Fran Partners, a recruitment agency specializing in franchisees. Rose discusses his journey and how his education in franchising prepared him for roles in different franchise companies before he established his own. He identifies a gap in the market for hiring support focused on franchises, particularly for mid-level roles,...
DESCRIPTION:
John Hayes, the host of Franchise Hot Seat, interviews Bill Edwards, a specialist in international franchise development. Edwards discusses the current international franchising environment, highlighting the influence of political sensitivities and tariffs. He underscores the necessity for franchises to be profitable domestically before contemplating overseas expansion, warning that international market entry requi...
DESCRIPTION:
John Hayes interviews Jimi Gibson on effective messaging strategies for franchisees and franchisors. Gibson highlights the power of storytelling, curiosity, and emotional engagement in capturing audience attention and enhancing communication. He uses a magic trick to demonstrate the release of trust, curiosity, and satisfaction chemicals in the brain, drawing parallels to how marketing messages should work. The con...
DESCRIPTION:
Roy Assad, franchisor of Network Lead Exchange (NLX), discusses his journey from being a top franchisee to owning the company. He talks about his diverse background, including successful stints in insurance sales and various business ventures, which led him to the franchise industry. Assad emphasizes the benefits of franchising, such as the turnkey nature of a good franchise, the potential for substantial income, a...
DESCRIPTION:
John, the host of the Franchise Hot Seat Podcast, interviews Randy Cross, a Fish Window Cleaning franchisee and president. Randy narrates his franchising journey which began in 2002 when he met a franchise consultant while working at a technology firm. He dispels misconceptions about franchising, explains the franchisee process, and stresses the importance of adhering to established systems. Randy highlights the cr...
DESCRIPTION:
In this podcast, John interviews Victor Ulibarri, an Air Force veteran turned franchisee of Ace Handyman Services. Victor shares his journey from military service to entrepreneurship, detailing how a Boots to Business class sparked his interest in franchising. He discusses the challenges and advantages of franchising, particularly for veterans through programs like VetFran. Victor emphasizes the importance of brand...
DESCRIPTION:
John Hayes, the host of the Franchise Hot Seat Podcast, interviews Hao Lam, a successful franchisor with a riveting tale of survival and entrepreneurship. Lam, a Vietnam escapee, narrates his remarkable transition from being a refugee to a prosperous franchisor. He also talks about his book, 'From Bad to Worse to Best in Class,' and how his past experiences influence his dedication to education and franc...
DESCRIPTION:
John and Mark Schnurman, author of 'The Perfect Franchise,' discuss the intricacies of franchising in this podcast. They explore the typical paths people take into franchising, including Mark's personal journey to becoming a franchise consultant. They caution that franchising isn't suitable for everyone, given the financial and commitment requirements. Mark stresses the need for potential franch...
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