In part two of Ben Pring's episode, we jump into the impact of artificial intelligence on the workforce's future. Ben discusses young professionals' concerns about job automation and the challenges leaders face in adapting to rapid technological changes.
The episode shifts focus to enhancing customer service through human experiences, underscoring the value of personal connections in an AI-driven world. Industries like financial services, insurance, and retail, seen as most vulnerable to AI disruption, are examined. Concluding with practical advice for CEOs, Ben Pring emphasizes visiting AI innovators and blending new technologies with essential human skills to navigate the future successfully. Check it out!
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