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April 18, 2025 25 mins
Steve Manuel, a seasoned financial professional, industry leader, and author of The Game Changing Advisor, has built a reputation on trust, strategy, and a client-first approach. From his early days as a stockbroker in San Francisco to coaching top-tier financial planners at SAFECO and USAA, Steve brings valuable insights into what makes a game-changing financial advisor.
Chapter 7: What Makes A Great Meeting? 
  • How can financial advisors apply NASA’s approach of making small course corrections to ensure their client meetings consistently build trust and guide clients toward long-term success?
  • How do you ensure that you're always discovering (ABD) during meetings, rather than just following a set agenda, and how has this approach helped you uncover crucial client information in unexpected situations?

Chapter 8: Five Top Tips for Advisors
  • How can financial advisors help clients recognize and overcome emotional biases, like Ian’s reluctance to sell at a profit, to make more rational investment decisions?
  • How can financial advisors effectively use KPIs like Client Satisfaction Score or Net Promoter Score to improve their client relationships and grow their practice?
                                   In this episode, Steve discusses:
  • Stay committed to your vision to endure setbacks and build lasting entrepreneurial success
  • Embrace critical feedback to fuel personal growth and business improvement
  • Prioritize legacy and impact over recognition to define true success
  • Build trust first to elevate roles as educator, advisor, or facilitator
  • Use data and client insights to enhance communication, service, and referrals

Connect with Steve Manuel:Website: https://thegamechangingadvisor.com/Steve’s Book: https://www.amazon.com/dp/1964046483

Show notes by Podcastologist: Angelo Paul Tagama
Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 
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