S2E19, Rick Ching, Servco Pacific Inc.

For Rick Ching, the senior advisor and global mobility board director of Servco Pacific, fostering servant leadership and advocating for inclusivity was all part of the journey. He shares how Servco Pacific drew from Google’s principles of respect, service, team work and innovation to create and adopt a servant leadership framework. That work, plus Disney Institute training, has resulted in a workplace culture that goes beyond the traditional corporate paradigm. For example, Servco created allyship groups so that diverse teams can voice opinions on policy decisions. Ching says this demonstrates a commitment to inclusivity and helps spearhead changes meant to foster a more diverse workplace. Ching’s personal journey, from starting in 1985 to assuming the roles of CEO and President, reveals the challenges of leadership in a corporate setting. The discussion on decision-making made evident the delicate balance between information gathering and timely execution, with both experience and humility playing pivotal roles. Beyond the corporate realm, the podcast provides a glimpse into Ching’s family history, education and career path. And, as he transitions into a senior advisory role, the podcast explores his reflections on retirement, future plans and the importance of family.