Leading Through Conflicts | Dr. Richard MacGillivray

In today’s episode of The Healthy Christian Leader show, today’s host, Rachel, welcomes Dr. Richard MacGillivray to discuss the pivotal role of leaders in conflict resolution within organizations.

Dr. MacGillivray emphasizes that effective leadership requires thinking systemically and prioritizing the collective goals of the organization over personal agendas. He highlights the importance of leaders setting the tone for conflict management by fostering open communication, understanding the interdependence of team members, and utilizing the unique talents within the organization.

The conversation also explores the balance leaders must maintain between adhering to policies and engaging personal connections, ensuring that bureaucratic procedures serve the organization's purpose without overshadowing human relationships.

Practical advice is offered on choosing appropriate venues for conflict resolution, whether through large meetings to gauge diverse opinions or smaller settings for more focused discussions.

Throughout the dialogue, the overarching theme is the leader's responsibility to facilitate a culture where conflicts are addressed constructively, empowering individuals and promoting organizational health.