The Hidden Chasm
An ongoing discussion of how tech debt and legacy solutions become barriers to growth and innovation for established SaaS companies.
Episodes
We’re on a mission to learn what drives organizational success. In our conversation with Garth Reid, we dive into the Entrepreneurial Operating System® (EOS)—a framework transforming how businesses achieve alignment and accountability.
In the latest Hidden Chasm episode, Chris Avenick and David Perini dive into the tech debt challenges companies face as they grow from startup to enterprise. It’s easy to get stuck catering to early customers, but that focus can create long-term obstacles. Decoupling solutions from specific needs and thinking multi-tenant is key to avoiding future roadblocks.
In this episode of The Hidden Chasm, Mark Hill dives deep into one of the most critical factors for business success: the economic decision-making cycle.
Too many companies focus on immediate gains, missing the opportunity to balance those short-term wins with a sustainable long-term vision. Without this balance, organizations find themselves chasing features, missing the big picture, and ultimately falling behind in a com...
Navigating the complex journey from startup to enterprise success requires more than just a great product—it demands strategic alignment with your customers' needs. 🎯
In our latest episode of The Hidden Chasm, Jenna Watson-Brawn breaks down why "Build it, and they will come" is one of the biggest myths in tech. 🚫
In this episode, we're thrilled to have Alan Soucier, a Senior Technology Leader and Founder of Offline Coaching LLC, share his insights on what he calls "People Architecture" and its vital role in team dynamics and building escalators to success for people and teams. 🤝
Discover how Alan's unique approach helps organizations thrive by focusing on:
• Leveraging individual strengths to build cohesive teams 🎯
• Navigating ...
In our latest episode, Allen Born dives deep into the current state of the M&A market, shedding light on the challenges and opportunities for tech companies. 💡
Key takeaways include:
» The impact of SaaS multiples on valuations 📊
» The importance of understanding the rule of 40 for growth companies 🚀
» Strategies for navigating market fluctuations and maximizing value 💼
Tune in to learn how to avoid the hidden c...
In our latest episode of The Hidden Chasm, Rob Shaw shares critical insights on bridging the gap between intent and execution in Agile transformations.
Key takeaways include:
• Intent vs. Execution: Why hope is not enough; the importance of having real conversations about customer and market expectations.
• Technical Excellence: Defining the level of technical quality needed for long-term investments.
• Proactive Conve...
In this episode, hosts Bo Motlagh and Josh Smith explain the meaning of the hidden chasm for enterprise software organizations, and what to expect in future episodes as they seek to uncover the root causes of the most common technical challenges for companies entering significant growth stages, often via M&A.
In our first episode of The Hidden Chasm, Natasha Walton shares her remarkable journey from urban studies to becoming a tech product executive. Together we explore why having a long-term strategic vision is crucial, especially for companies in the critical $20 to $200 million revenue range, as well as how unnoticed issues like tech debt can lead to serious customer retention challenges and stifle development velocity.
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