The Hidden Hustle: #004 - Building a Family Legacy - Jo Nauman
In this episode of The Hidden Hustle, Jo Nauman from Xtreme Roofing and Siding shares the story behind the family-owned business in Urbandale, Iowa. Jo discusses the business's origins, challenges, and successes since its founding in 1998. She highlights the significance of quality and customer satisfaction, the role of their unique 'Kilroy was here' logo, and the importance of thorough research before starting a business. Jo also talks about working with family, expanding into commercial jobs, and future hopes for the company's legacy. Listeners can gain insights into the roofing and siding industry, emerging technologies, and tips for aspiring business owners.
00:00 Introduction to The Hidden Hustle
00:55 Jo Newman's Backstory and Business Beginnings
02:14 Challenges and Triumphs of a Family Business
03:42 The Story Behind the Kilroy Logo
05:44 Commercial Expansion and Quality Assurance
07:16 Project Process and Customer Satisfaction
09:26 Handling Unexpected Challenges
16:17 Storm Chasing and Industry Insights
18:57 Emerging Technologies in Roofing
23:15 Future Goals and Legacy
25:22 Memorable Customer Stories
26:06 Conclusion and Contact Information
How to contact Xtreme Roofing and Siding:
- Website: https://www.xtremeroofingandsiding.com/
- Facebook: https://www.facebook.com/xtremeroofingandsidingllc
- Phone: (515) 276-9794
- Email: sales@xtremeroofingandsiding.com
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