Jake Adams, co-owner of Jake's Heating & Cooling in Knightstown, Indiana, shares how he and his wife built and scaled their HVAC and plumbing business with a relentless focus on customer experience—not private equity.
You'll hear real stories of growth, hiring, training, ghost hunts (yes, really), and the secret to thriving in small-town markets without sacrificing service or sanity.
This episode is a masterclass in building a sustainable, local-first service business with integrity.
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