In this episode of The Hoel Truth Podcast, Bob sits down with Barry Wagner from Velux Skylights to explore how education—not pressure—drives customer satisfaction and trust. From game-changing skylight technology and solar shades to real-world sales lessons, Bob and Barry get into the weeds on what homeowners really want from contractors and manufacturers today.
🚨 Discover why Velux is changing the skylight game—and why their warranty makes all the difference.
💡 You’ll learn:
Why 80% of the buying decision happens before a homeowner ever calls you
What makes Velux skylights energy efficient (and future-proof)
How service calls are actually sales opportunities
The biggest mistakes contractors make in customer education
If you're in home improvement, roofing, or sales—this episode is packed with insight.
🎧 Subscribe for more: https://www.youtube.com/channel/UCKZIL7FnyjLzLvf1b6gXAcA
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