Episode Transcript
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Speaker 1 (00:00):
The Homebuilding and
Remodeling Show.
Let's go.
Welcome everybody to theHomebuilding and Remodeling Show
.
My name is Chris Kirby and I'llbe your host.
(00:21):
I am the owner of threeconstruction companies on the
Alabama Gulf Post.
The show is about residentialconstruction.
We're going to cover topics ofhomebuilding and remodeling.
Are you thinking of doing aremodel or building a home?
Are you a contractor looking toimprove your knowledge base or
grow your business?
Have you ever done a remodelproject or built a home?
(00:42):
There were so many things youwish you knew or that you could
have done differently during theprocess.
Then this show is for you.
We break down the process ofbuilding and remodeling and how
to have the best results duringyour project.
Whether you are a DIY-erlooking for tips, someone
looking to hire a contractor todo a project, or a contractor
(01:03):
looking to expand your knowledgebase or your business, welcome
aboard.
Glad to have you.
Stay tuned.
We kick off the show with mythoughts on homebuilding and
remodeling.
I'll share best practices andtalk about some of our
experiences in business and outin the field.
These shared thoughts andlessons learned are meant to
help you on your very ownjourney.
(01:25):
Let's go.
Number 17 is can you provide alist of subcontractors that you
work with.
So that's a it's a goodquestion.
It protects both sides.
Again, it goes kind of back tolike, if you're sending people
out the day to start the job,they need to know who's coming
into their home.
But also it gives the client achance to vet those
(01:45):
subcontractors.
They can look them upthemselves, but it's also
two-fold.
So unless you've got a contractin place, you have to be
careful with this one as acontractor.
If you provide them a list ofyour subs, there are people who
will take advantage of thatsituation, call those subs and
ask them to negotiate a pricewithout you involved as the
(02:08):
general contractor.
So you have to be sensitive tothat.
Most of the time I do recommendthat the client get that list
and understand again who'scoming into their home so they
can do their own due diligence.
And you know it, sometimes theymay not want one of your subs
in their home and that'sperfectly okay.
They are hiring you to managethe job.
(02:29):
However, if they raise a redflag about one of your
subcontractors, then you need tobe understanding and be able to
pivot and hopefully you have abackup subcontractor or somebody
that you if they don't want touse yours, then you need to tell
them they should hire their own, because it puts you at a
liability and then it delays theproject.
(02:51):
If you have a certainsubcontractor that you use quite
frequently, that understandsyour schedule and timing and
that you know can get the jobdone when you need it done, then
you need to verbalize thosethings to the client and make
them understand why you use whoyou use.
And then if they choose not touse or want to use the
(03:13):
subcontractors that youtypically do and feel
comfortable with it, then youneed to allow them to hire their
own.
However, I would not start aproject and this protects both
sides I would not start aproject until I had all the
subcontractors in place.
So if they're not going to useyour subcontractor, then you
(03:33):
need to have their subcontractorand walk them through the job
and make sure that it's notgoing to interrupt your flow
because you're using a newsubcontractor that you're not
necessarily familiar with butthey are comfortable with.
It's not a showstopper, but theplanning portion is going to be
.
You need to be a little bitmore diligent in the planning
(03:55):
portion to ensure that you andthat sub are on the same page
and from the client side, youhave to be accommodating and you
may have to find your ownsubcontractor if you have
questions about thesubcontractors that the general
contractor is bringing to thetable Number 18,.
Are there any potential costoverruns or changes?
(04:16):
Well, changes are inevitable,especially if you change your
mind during the project, whichdoes happen.
You might see something goingin that's getting installed tile
, camera, tops, whatever it is.
And I will say, depending oncost and scope of work and where
you are in the project as faras timeframe, some changes are
(04:39):
going to be more costly, and soit is a good question to ask as
far as, do you see any costoverruns?
Because for us we're scheduledout of pretty good ways.
So when we give an estimate, itmay be a couple of months
before we actually start thework and absolutely the timing
of the project and the cost thatwas given.
(05:01):
Two months ago.
Materials may have went up, butthese are things that you need
to put into the estimate.
This is only good for 30 daysor whatever it may be.
But also just do from thecontractor's perspective.
You should be reaching out tothe client if there is material
change costs and allowing themto make a decision on how much
(05:25):
that impacts their budget andhow much that impacts them
wanting to move forward with theproject.
I've seen it before where thereare costs that change so much,
especially during the COVID erawhere everything was kind of
just up and down and prices weregoing up and it could be day by
day changes.
(05:45):
So during that time there werea lot of people that were
canceling projects or moving thetimeline for the project in
hopes that a price that youquoted just skyrocketed due to
material costs and they wouldsay well, I still want your
company, I still want you to doit.
However, the price has becomeunaffordable.
(06:08):
So we want to push the timeline, which is fine, but you as a
contractor have to figure outwhat to do in that gap and make
sure that for the cost overrunsthat you're just communicating
constantly and if they changetheir mind once you're beyond
the point.
So for the client, you have tounderstand that there are
(06:29):
certain points in a project thatit is okay and more cost
effective to do change orders.
And then there are certainpoints that if you change your
mind too late or if something isalready installed and you want
to change it, you need tounderstand that it's going to
cost you money.
A because you have to demo, youhave to refix the area before
(06:52):
reinstalling the new productthat you want, or, especially
when you're wanting to do movesthat are behind the wall and
you've already had an inspectionand you know those things
you've got to, especially likeelectrical and plumbing.
It's not just always easy tomake those moves, especially
post insulation, post drywall,post paint.
(07:16):
These are things that you'rereversing and all have to be
redone.
So you have to account for thetime and the money that it takes
and ensure you be accommodatingand understanding that if
that's something that you reallywant, it typically can be done,
but it's going to cost you time, it's going to cost you money.
So you need to be understandingand that contractor may already
(07:41):
have a job that was scheduledto start and they may say no,
they they have every right to doso and you've got to be a
little bit under, a little bitMore understanding, because you
want to.
You know you look at yoursituation when you're, when your
project started, your, you knowchanging throughout the project
(08:01):
, it extends the project andthey may have, you know,
contracts just kind of lined upand it's going to delay their
start on another project.
So it you know, sometimes theycannot the contractor cannot
accommodate all of your changes,and so those are things that
kind of.
If there are a lot of changesit starts to make the
(08:23):
relationship tough.
So for both sides you know theclient especially yes, I
understand cost overruns,understand changes, how the
process works, but alsoUnderstand that sometimes it's
okay if it's a no and they haveto come back later to
accommodate that change.
This is our contractor shout-outsegment.
(08:45):
We are going to pick 40contractors a month that tagged
their business page in our poston the home building and
remodeling show Facebook page.
And this month we have with usoh Flynn, the handyman, out of
Sudbury, ontario, canada.
Design concrete professionalsout of Baldwin County, alabama.
(09:06):
Buck construction out ofGlenside, pennsylvania, and J
Lee construction and homeremodeling out of Lubbock, texas
.
Thank you all for commenting onthe monthly post.
We will do another post nextmonth.
Like, subscribe and share ourFacebook page and Hopefully you
get a shout-out next time.
(09:27):
And now we move into shop talk.
It's the portion of the showwhere I bring in a co-host and
we cover trending topics in homebuilding and remodeling.
Hope you enjoy.
Let's go, actually got yourbuilder's license.
That was one of the things thatI knew when I was starting out
to build houses.
To do larger remodel projects,you have to have a home
(09:51):
builder's license.
Speaker 2 (09:52):
You gotta be open up,
man.
Speaker 1 (09:53):
That's right.
You got to be qualified.
That's a different level andyou want to do somebody's
remodel project, you can do it,you can license it, you can
permanent.
All of that stuff matters andthat's what we've been going
through on the home buildingshow is educating people on a
licensed contractor right and alicensed home builder.
(10:14):
That means you went through andtook your test.
You took took two exams.
Here we take a business exam.
It's more of a business lawexam and that's the
accountability factor that thatRyan has and his team at 22
builds have is.
He's not just an investor.
Given his background, you wouldthink somebody like you would
(10:34):
just be a turnkey investor.
But you actually took the timeto study and get your state
license so you can Legitimatelyremodel and build homes and and
to me that says something aboutwhat you're gonna do moving
forward, you know what I mean.
You took it seriously enoughbecause you can be an investor
(10:57):
in our industry and just findsomebody who has a license and
let them do all the legwork andYou're always gonna own 22
builds because it's your license.
So that's a different level ofof Contractor and a different
level of accountability and whenwe're out doing remodeling,
that's one of the first thingspeople ask around here is are
(11:18):
you licensed and insured?
and You're licensed and insured,so that's a big deal.
Who is it that you're connectedwith, that you feel it's gonna
move the mission of 22 buildsforward?
Speaker 2 (11:29):
Oh, I feel, everybody
I'm working with right now,
everybody that's currently doingit on Stacy, let's see a major,
and those are three people Ihave right now, I feel like, but
though, I got a solid crew.
You got a good group ofprofessionals, a good group of
people that all have the samevision and the end goal.
We're working towards the samething Everybody on the same page
(11:49):
.
Speaker 1 (11:49):
I would like to talk
to you about building home.
Are they reaching out to you?
Are they calling?
Do you have contact?
Who do they actually need?
Speaker 2 (11:58):
I don't got a call.
I company a directory.
We don't have a littledirectory after that?
Speaker 1 (12:03):
They need to call the
number.
You got a website right.
I do 22Buildscom yeah, that'sgood, that's good clarification
and we'll put the link in thebio and everything.
This show is to share thoseconnections and put out people
who are doing good work.
And you're going to see andhear a lot from Ryan Anderson
and 22Builds, because he iscommunity rooted and this was
(12:27):
his background.
This is what he came from andhe's come back to it.
It's pretty cool to seesomebody like you come full
circle in our industry andpeople.
They downplay our industry.
Instruction is a dirty word ora dirty job, and here we've
tried to change that narrative.
Speaker 2 (12:46):
I feel like you're
doing y'all are custom doing a
great job of getting awarenessout and also lending a hand and
bridge with me.
Like the stuff you open up, afull set up for somebody that's
in the same area.
You don't get that off Becausemore people like you, raising
awareness and doing more towardsthe workforce here, feel like
that's big.
We need more workforcedevelopment.
Speaker 1 (13:07):
I would love to get
you involved with the end.
The mission of this show is todo exactly what you were talking
about on a grander scale, andwe appreciate all the people
that watch and tune in, listento the podcast.
But I'm glad you said thatbecause again we got to get back
to changing the narrative onthe other side of me Exactly,
(13:31):
and from here that's the officeyou have.
Speaker 2 (13:33):
You either go on to
college or you go into the
military.
It's a whole lot of other jobsout there that's like people
living well, farming, electrical, well then carpentries and we
want to encourage people to dowhat we do.
Speaker 1 (13:50):
when you look at and
you are a prime example and I
really appreciate you could havedone anything and this is what
you do and now you can help uslead through this change.
The narrative of constructionbeing negative.
My family grew up in it and mydad was a contractor, remodeler
his whole life and it was tough.
(14:10):
I was at the point where Ididn't want that because I saw
you know it was in things and megoing off and getting my
business degree and things likethat gave me the footing, the
capability to come back home toBaldwin County and say I have
this and he's still a contractorand he has that knowledge.
(14:33):
How can we package that Right?
And talking to you, I thinkthat was kind of the same, the
same setup.
Speaker 2 (14:40):
He was like I thought
it was.
I don't want to do it this way,Like once you get off and you
become a little more knowledge,but you can come back and say it
don't have to be that way,that's what you did.
You did.
You're doing it the right way.
Speaker 1 (14:51):
All you got is a
couple of people trying to do
the right thing.
We're changing the narrativetogether and I'm excited for
what 22 builds has, what he'sgoing to put out there, and I
can tell you I can attest fromthe little bit of time that
we've gotten to know each otherhe's cut from a different cloth
and I'm very appreciative thatyou give me your time and that
(15:14):
you let these kids that aregoing to watch this and listen
to this know that theconstruction industry is where
it's at.
Speaker 2 (15:22):
I don't want to do
nothing else.
Speaker 1 (15:25):
Now we're going to
move into the portion of the
show where we talk interiordesign.
We're going to bring in aninterior designer and we're
going to talk trending designand products.
Hope you enjoy.
Let's go.
We're going to talk about hereat Kirby Interior Design.
We've been just discussingbusiness lead generation and for
(15:48):
me, given my constructionbackground, I don't necessarily
always know the vision, andthat's why we started Kirby
Interior Design.
They are very creative, right,and one of the things that you
all do for our clients is a moodboard, right.
Speaker 3 (16:05):
Yes.
Speaker 1 (16:06):
We talk about a mood
board and how that helps the
client and how it helps withkitchen bath remodels and things
like that.
Speaker 3 (16:14):
What is a mood board.
It's a collage of products,colors.
It's basically a collage of thedesign, overall design view or
plan.
Speaker 1 (16:29):
And it helps with the
concept.
Speaker 3 (16:31):
Yes or the concept
Concept board.
Speaker 1 (16:34):
It has a couple of
different got it concept board.
We use mood board for moodboard Monday and nobody better
stood out from us Hashtag moodboard Monday.
So it's already out there.
I'm not up.
Speaker 3 (16:49):
We're not the OGs on
that one.
Speaker 1 (16:50):
Sorry, Sorry.
We put together these moodboards and it helps with the
concept of the project.
But let's talk about we deal alot with kitchen and bath
remodeling.
Let's talk about some of thethings.
How do you get the concepttogether for the client?
Do you do a consultation?
Well, yeah, what that lookslike.
Speaker 3 (17:11):
Yes, so there's
always a consultation.
Those are necessary, you haveto.
Speaker 1 (17:17):
If they call the
office, the first step is to set
up the consultation.
Speaker 3 (17:21):
That's correct.
And so now, and because we arein a tourist area, some of our
clients obviously don't livehere we offer that virtually or
in person.
In person is great because youcan actually see, you can go to
the home, you can takemeasurements if you need to
Tanya.
Our new designer actually has avirtual coming up later on
(17:43):
today.
Maybe she can come out on thepodcast later and explain how
that would look.
Speaker 1 (17:48):
Well, so, because a
lot of people would say a
virtual consult.
If you're not there, how canyou come up with?
Speaker 3 (17:56):
Right?
Well, usually, if they'realready calling, they have
something in mind.
Whether it be a kitchen remod,whatever it is, they usually
have an idea for at leastsomething.
So like a brighter cabinets,brighter colors or new flooring,
they usually at least have astart point.
It's just our job.
We always take it farther.
Speaker 1 (18:16):
Are you kind of
coaching them along, and
sometimes they may have asuggestion that works.
And so, and then if I come toyou and I do this a lot if I
come to you and I say I reallywant to have navy blue cabinets,
navy blue, everything I did,hail navy, hail navy is a great
(18:38):
use.
Speaker 3 (18:39):
That was the color
name, by the way, I wasn't just
pulling out on them.
But yes, great, great blue Goodas a very good navy.
Speaker 1 (18:45):
But if I come to you
and I say, hey, listen, I want
navy blue cabinets, and I say Iwant, let's just say, brushed
nickel hardware, all right, andI want green countertops.
See that face.
That's exactly right, I'm sorry, right?
So maybe we don't wear it onour favorite Beautiful Chris.
Speaker 3 (19:08):
Let me see if I can
make that work.
Speaker 1 (19:11):
But so what do you do
then?
You will have clients that maybe eccentric or maybe you have
an idea, sometimes better thanthey do, of what it should look
like.
How do you curve that?
How do you say, no, don't dothat.
Speaker 3 (19:25):
I hadn't had too hard
of a time having to convince
people.
I tried to work more thananything with their vision and
because if it's something thatthey're really dead set on
having, the challenge comes inon my end, particularly to try
to make that work and pull itall together.
So that is why you would hire adesigner too.
There is a yes every now, andunless it's something that is
(19:48):
just absolutely far out, I'msorry we use so Navy blue
countertops with a green.
Buy a green and I love Navy, butthere's way too.
Speaker 1 (19:59):
They don't really
play well together.
Speaker 3 (20:00):
You can pull that
together in a wet Navy through
the countertop.
Maybe I don't know how to thinkon that one Right and maybe
that's a little far.
I'll get a pair together forthat, but some people may come
to you with something similar,maybe not as bad as the other
five, but they're usually veryopen to what the designer says,
I will say that they usuallydon't dig their hills in too
much, especially, I think, whenit comes down to budget and
(20:23):
costs.
That's where they draw them.
Speaker 1 (20:25):
Then, when you're
putting together, let's get back
to the consultation.
You call.
You're called, whether it'svirtual, or you go out there and
you're walking through the home.
Are you fact-finding?
Or how are you getting theinformation that you need to
even start the project?
They have something right.
Speaker 3 (20:41):
Listening.
I would say you have to listen,as they're gonna constantly be
right.
They're thinking as they'retalking out loud, so it sounds
I'm sure contain you can relateto.
I mean it's like wait a second,we just went from within five
minutes.
Something could changedrastically.
You're like that's not what youjust said.
You kind of have to take allthe notes.
Speaker 1 (21:03):
So you're listening,
you're literally taking notes,
writing stuff down.
Speaker 3 (21:07):
You have to just, and
then at the end of that console
, you can really startvisualizing how to, like I said,
pull it all together oreliminate some things if needed.
Speaker 1 (21:18):
Thanks for joining us
today.
As always, we are grateful forour listeners and your continued
support.
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Get more info at our website,wwwthethombuildingshowcom.
And, as always, remember who weare the Homebuilding and
(21:42):
Remodeling Show.
We'll see you next time.
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