The HR Hub

The HR Hub

Practical advice for mid-level HR professionals navigating real workplace challenges. Weekly interviews with experts who deliver solutions and insights you can actually use.

Episodes

May 5, 2026 26 mins
Workplace friendships are pretty important: they are a primary driver of employee engagement and retention. And, of course, just a nice workplace where people actually want to be. In this episode, Ryan Jenkins explains how modern technology is leading us us to prioritize convenience over connection, inadvertently increasing professional isolation. Which we can't ignore because it undermines organizational performance. We ex...
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When an employee responds to a performance improvement plan with a formal complaint, it can feel like a calculated move to avoid accountability. This video explains why these counter-complaints happen and how small business owners can manage the investigation without derailing their performance management process. You will learn how to protect yourself from liability while ensuring that legitimate grievances are heard. We break do...
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Conducting a workplace investigation is about much more than finding someone guilty. To protect your organization, you need a defensible, neutral process that can withstand the scrutiny of a courtroom or an arbitrator. In this episode, Bob Stenhouse from Veritas Solutions joins me to break down the six essential components of a high-standard workplace investigation. We explore how to handle initiating events (including social medi...
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Pay transparency is no longer just a "nice to have" feature for job postings: in many provinces and states, it is now a legal requirement. It's not enough to add the numbers to a posting - consider what your other employees will think when it shows up on a posting for a job similar to theirs and - wow! - it's more than they are paid! This shift will force an overhaul of internal compensation structures. In this episode, I s...
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April 8, 2026 20 mins
Company culture is ignored too often as a focused activity of HR. And it's rare to find someone who has a system for intentionally shaping culture. Nadia Uberoi, Head of People at Garner Health, is that person. She argues that shaping culture is one of, if not the most important activity we do in HR. In this episode, we break down: 🤷🏻‍♀️The difference between organic and intentional company culture. 3️⃣ Nadia’s three-par...
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Managing employee complaints in a small business can quickly become a demanding role that drains your decision-making energy. If you find yourself frustrated by constant venting about co-workers or office lighting, it is a signal that you may need to shift how you respond to complaints. In this episode, I break down how to differentiate between complaints that require your intervention and those that serve as coaching opportunities...
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Stop hiring for the wrong things. When you hire, are you actually screening for success, or just a polished resume and a good interview that ticks the experience and credentials boxes? In this episode, I sit down with Dr. Nita Chhinzer (University of Guelph) who challenged my perspective on recruitment. And as a bonus, what's happening in the market.It turns out, most of us are looking at the wrong things and asking the wrong ques...
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Emotional labour is the unwritten work of managing your feelings and the emotions of others to be effective in the workplace. HR professionals and leaders often act as "toxin handlers," absorbing organizational frustrations and conflicts without a formal strategy for recovery. In this episode, executive coach and author Dina Denham Smith breaks down why emotional labour feels like pushing a beach ball underwater and how to prevent...
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Complaints from employees can be intimidating for any leader, but especially in an SMB where you don't have HR or anyone in HR with this kind of depth. This episode breaks down the immediate steps you must take when an employee brings forward an alarming complaint to avoid legal issues and protect your organization. You need to know which kinds of complaints come with legal obligations and which don't and then how to avoid making...
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Building a people first culture is an aspiration for many in HR and leadership. But we struggle to close the gap between our good intentions and the actual impact on people. In this conversation, Josh Block, President of Block Imaging and author of People Matter at Work, explains why caring is a legitimate business strategy that drives ownership and long term performance. So that our people FEEL that we care. We discuss the "Thre...
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February 24, 2026 24 mins
There is trepidation in the learning and development community right now. With AI shifting the landscape daily, many are asking: What will the role of an L&D professional be in the future? What will the role of the function be?? I sat down with Josh Cardoz, Chief Creative & Learning Officer at Sponge Learning, to get a pulse on 2026. Josh is mostly excited - tempered with a warning for those wishing to go back to the old ways of ...
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We’ve all seen the 'Brilliant Jerk'—the executive who delivers high-impact results but leaves a trail of cultural destruction and turnover in their wake.In today’s episode, I tackled emotional intelligence (EQ) in organizational behaviour. My guest, Jen Shirkani, has spent 25 years coaching the C-suite on how to bridge the gap between technical brilliance and relational leadership. She breaks EQ down into a high-performance framewo...
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~ 30% of your new hires will leave before the 90-day mark.Unless you onboard properly. You’ve already done a lot: you spent thousands on recruitment, vetting, and interviewing. You will pay for them and their training. But without a solid onboarding process, there is a high chance that your investment will walk out the door. Onboarding is quite possibly the easiest and most cost-effective retention activity you can do, yet so many...
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The lack of connection within workplaces is more than a sad fact —it’s a serious business issue impacting performance. It's dollars left on the table. In this episode, Ryan Jenkins (WSJ Bestselling Author of Connectable) explains why workplace loneliness is increasing and how HR leaders can build a culture of belonging to combat employee isolation. Loneliness was a recurring theme on this channel throughout 2025. And Gallup has re...
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Most wellness programs weren't built with parents in mind. Gym memberships and meditation apps don't help much when you're managing work deadlines while your kid is home sick. Or when you know your toddler can't wait for you to pick them up from daycare. Dr. Rosina McAlpine is back to talk about what actually works when organizations want to support working parents—not with token gestures, but with programs that address the real ch...
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Wellness at work is easy to talk about, but the actual data is a disaster. These are the groundbreaking findings from clinical psychologist Dr. Jo Burrell’s 2025 survey into the mental health and wellbeing of HR professionals. If we look at the state of HR as a whole, we are facing a crisis. The research reveals staggering rates of depression, anxiety, and burnout across the profession. Perhaps the most shocking result? 42% of HR p...
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HR probably deals with more emotional situations than any other department. Angry employees storming into your office sure about what we are supposed to do, leaders who are frustrated, workplace conflicts that we are supposed to solve. And then we also need to read any room we are in.Emotions. A lot of emotions. Dina Denham Smith is an executive coach who works with senior leaders at companies like Adobe, Netflix, and Google. She's...
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How many meetings have you sat through where someone blamed "those gen z's" or "okay boomer'd" their way out of a real conversation? Generational researcher Cam Marston is back to talk about what actually works when you're trying to build teams across four generations. We discussed the real differences (not the lazy stereotypes), why Gen X leaders might need to rethink their "figure it out" leadership style, and a suprising way to ...
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Jennifer McClure founded DisruptHR 12 years ago. Since then, over 10,000 people have taken the stage at events worldwide to share ideas about work and the workplace. In this conversation, we dig into what disruption actually looks like for mid-level HR professionals who aren't always in the room where decisions get made. Jennifer shares how she went rogue to pilot new technology, why she was once told nobody wanted her in meetings,...
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December 30, 2025 42 mins
Podcast Description: It's the end of 2025 and Angela Nguyen from The Leader Within Podcast and I are compared notes. What themes kept showing up in our conversations this year that we think will endure? We dug into systems thinking - HR has always been interconnected but we haven't always used that perspective to solve recurring problems. Angela spoke about what she's seeing with AI adoption: organizations unclear on what they're...
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