Sometimes it takes fresh eyes to see solutions for problems you've been struggling with forever.
That's what this episode on culture change felt like.
My guest was Israel Peck - head of Cratic Ai. He used to be a consultant on massive cost-cutting projects and discovered that culture has a huge financial impact. So he started Cratic Ai to help companies successfully shape their cultures. As you might think, given cost-cutting, he has a finance background not HR.
So the conversation was overflowing with fresh perspectives and insights. Like:
- HR needs one metric. All the other departments have them. He suggests that employee net promoter score (eNPS) could be that number (see the video below).
- It's been shown that EBITDA will increase by $10-25,000 PER EMPLOYEE for every quartile shift in eNPS.
- He know how to move the needle on eNPS and you could use his software, but you don't have to.
- We often implement programs to change culture. His methods change it from the inside out.
- The secret is: conversation. Not so secret right? He has a weird way of encouraging it.
- In my opinion, you have to be brave to reap the rewards on this.
I have had other guests who reinforced the power of great conversation in helping to create better teams. Having done a lot of this work and accidentally did some of what he talks about, I believe he is on to something. I believe we will see more of Israel and his ideas! Check it out!
Find Israel on Linkedin or https://cratic.ai/ Find me for HR consulting at https://thehrhub.ca
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!