Psychological Safety At Work: Build it Fast!!

You can build psychological safety pretty fast - note I didn't say 'easily'. And, actually, it's not that hard either, but it does require a little adventurous spirit and bravery to keep doing it long enough to see improvement. BUT THE BENEFITS!

Psychological safety has been proven to have so many business benefits. Think about it. How well do YOU perform when you feel like you have to bite your tongue? When co-workers are in cliques and you're not welcome? When you are micromanaged?

My guest this week is an emerging thought leader IMO. Israel Peck had a journey through finance doing massive cost cutting including 'reducing head count' which is a nicer way of saying mass terminations. In the process, he discovered how important culture is to rescuing an organization's financial performance. And, in turn, the importance of psychological safety.

So he did something about it. He created cratic.ai which, through a slightly odd way of creating successively deeper conversations, helps teams create psychological safety and better cultures.

He takes a financial view on HR:

- HR needs a standard measure and he argues for eNPS. Really nothing is going to be perfect, so why not eNPS?

- eNPS is the collective answer to the question: On a scale of1-10, how likely are you to recommend your place of work to a friend or colleague?

- The point is: if you can move eNPS a quartile up, you will add between $10 and $25,000 EBITDA PER EMPLOYEE!

- Psychological safety plays a huge role in eNPS and he has a methodology for driving it.

- The key is better conversations not magic.

It's genuinely one of the most exciting things I have seen while hosting my show. There really ARE better ways and Israel knows of one.

Do yourself a favour and tune in!

Find Israel at https://cratic.ai/ or on LinkedIn https://www.linkedin.com/in/ipeck/Find me at https://thehrhub.ca/