Suman Giri, PhD in Advanced Infrastructure Systems and current Director of Global Data Science and Innovation at Merck, explains the fundamental challenges of technology adoption in most companies.
As a technologist, Suman is no stranger to geeking out over technology and process automation, but he understands that if the end user is not involved in the conversation, then the chances of adoption are extremely low. He shares that true human engagement does not stem from a tool being rolled out but from the problem being solved. He believes that a successful technology roll-out with a high adoption rate will require a shift in how organizations are currently running their change management programs and that the step by step process for how to use a new tool should be the last part of the conversation with the end-user. He states, “this build and they will come mentality is a relic of the past.” Suman also provides the example of someone going to a conference, learning about a cool new piece of technology, and then bringing it back to their company to roll-out without first thinking about how it might fit into the bigger picture and how it might or might not align with other tools in place. He shares, “We reward having our hands on multiple things vs. doing one thing well (…) there is a focus on the tangible over the impact.” He wraps the conversation with a heavy focus on impact and why it is the most critical element to most decisions organizations make around their technological practices and digital transformations.
Are you SUBSCRIBED to The Human Method Community?
Check out our bi weekly blog that provides supplemental content to The Human Method Podcast:
Want to stay CONNECTED? Sign up on our site to receive content and updates:
Follow us on Social Media!
Connect with Suman Giri:
Popular Podcasts
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.