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February 18, 2022 76 mins

Welcome back to the impatient podcast.

This week we are diving straight back into the pointy issues: who exactly defines success in our health system? Hint - it doesn't appear to be the patient.

We are so fortunate to be joined by Susannah Castelli, a health professional herself, who shares her very real experience of the health system. Her vulnerability and sincerity, as well as her expert knowledge, come together in what is such an insightful account of the failings of our health system. We hope the system is listening.

We then welcome Dr Philip Smart, colorectal surgeon, for a chat about communication, transparency, the opportunity presented by data, and the tendency for the health system to undervalue patient input.

Another essential conversation. If you are a patient with a story, or a health professional who wants to join our system improvement discussion, please get in touch via our website!

www.theimpatientpodcast.com.au | i: @theimpatinentpodcast Hosts: Nicole Cooper (@nicolecoopy) & Sean Crank (@seancrank) Guests: Susannah Castelli; Dr Philip Smart Music: Dean Pratt (i: @dean.pratt)

Please note that the impatient podcast contains interviews with patients who share their experiences of the Australian health system, which include personal accounts of acute and chronic health conditions

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