The Art of Caring: Sean Tickner

Podcast Website: https://www.pod.tim.africa/ Overview: Welcome to The Incredible Machines Podcast! In today's episode, we're excited to bring you an insightful conversation with Sean Tickner, a prosthetics and orthotics clinician currently residing in New Zealand. Born and raised in Durban, Sean has over 20 years of experience in his field, focusing on individualized care and building trust with his patients. Join hosts Luke Holden and Jon Oliff as they delve into Sean's fascinating journey, from his move to New Zealand just before the global pandemic to his immersive efforts in the local community, including learning the Tadeo Mori language and volunteering as a firefighter. We'll explore Sean's unique approach to healthcare, his emphasis on thorough communication, and the importance of creating a welcoming environment for patients. But that's not all – we'll also hear about Sean and Jon's incredible adventure representing South Africa at the Bushmills distillery in Ireland and their reflections on balancing personal health and professional responsibilities. So tune in for an episode packed with inspiring stories and valuable insights from one of the incredible people who make our world a better place. Speaker Bio: Sean Tickner Sean Tickner is a seasoned prosthetics and orthotics clinician with over 20 years of experience in the field. Born and raised in Durban, South Africa, Sean moved to New Zealand just before the global pandemic, bringing with him a wealth of expertise and a passion for individualized patient care. Sean’s approach in his clinical practice is rooted in building trust and strong relationships with his patients. He is dedicated to understanding the complexities of each case and prioritizes extended consultations to ensure effective communication and optimal outcomes. His innovative methods include using visual aids, such as animated posters with language definitions, to create a welcoming environment for patients, especially children. 📚 Timestamped overview 00:00 Introduction 02:00 Sean Tickner, born in Durban, moved to New Zealand. 07:46 Valuing patients' individuality and effort in making connections. 10:15 Best possible service and care without financial constraints. 12:01 Fortunate expats study and work in New Zealand. 17:08 Gladwell's insight: Communication reduces malpractice risk. 20:32 Prioritize patient care over quantity of patients. 22:17 Transition to another country, specifically New Zealand. 25:27 Moved to Cape Town, saw firefighting, and moved to New Zealand. 29:20 Balancing patient care with administrative tasks effectively. 32:49 Transitioning to marketing case study, previous failed ventures. 35:28 Facebook competition for Bushmills distillery representation. 39:46 Uniformity, differentiation, and embracing failure in sports. 43:13 Distillery bottled Jamison's whiskey for South Africa. 47:07 Positive tal

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