Are you losing patients despite providing excellent medical care? The problem might not be your treatment — it’s your patient experience.
Most physicians aren’t taught how to build a customer-centric practice, yet patient expectations are rising in today's consumer-driven healthcare landscape. What if you could borrow proven tactics from Fortune 500 companies to improve retention, build loyalty, and boost practice profitability — without sacrificing clinical time?
- Discover the power of empathy and relationship-building from my brother (a former Microsoft exec) who lead U.S. government support.
- Learn how to measure and improve your patient experience using real-world business metrics like NPS.
- Hear specific examples of good vs. bad healthcare encounters and how to ensure yours is always memorable — for the right reasons.
Press play to learn how Fortune 500-level customer experience strategies can help you create lifelong patient relationships and elevate your medical practice.
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Discover how medical graduates, junior doctors, and young physicians can navigate residency training programs, surgical residency, and locum tenens to increase income, enjoy independent practice, decrease stress, achieve financial freedom, and retire early, while maintaining patient satisfaction and exploring physician side gigs to tackle medical school loans.
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