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August 4, 2025 • 27 mins
Industrial Talk is onsite at Hexagon LIVE and talking to Dilraj Kahai and Eric Shufelt with 21Tech about "Data is gold and key to success".
Scott Mackenzie hosts an industrial podcast featuring Dilraj and Eric from 21 Tech, discussing asset management and AI solutions. They highlight the challenges of integrating AI into asset management due to incomplete and dirty data. 21 Tech's approach involves developing AI point solutions to automate processes and clean data incrementally, making it more manageable for clients. They focus on public sector industries like transit, utilities, and public works, offering pre-built solutions to expand market reach. Eric Shufelt emphasizes the importance of understanding client needs and processes to ensure successful implementations and continuous improvement of systems.

Action Items

  • [ ] @Scott MacKenzie - Follow up with Eric Shufelt on LinkedIn to discuss 21 Tech's professional services offerings and how they can help organizations improve their asset management processes.
  • [ ] @Scott MacKenzie - Connect with Dilraj Kahai and Eric Shufelt to learn more about 21 Tech's approach to leveraging AI and Hexagon's software to solve industry-specific challenges.
  • [ ] Explore opportunities to collaborate with 21 Tech on bringing AI-powered asset management solutions to the transportation, utilities, and public works sectors.

Outline

Introduction and Welcome to Industrial Talk Podcast

  • Scott Mackenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry innovations and trends.
  • Scott welcomes the audience and highlights the importance of the industrial sector, including manufacturing, oil and gas, and data.
  • Scott introduces the guests, Dilraj and Eric, from 21 Tech, and praises their contributions to the industry.
  • The podcast aims to celebrate industry professionals and their contributions to solving daily problems.

Introduction of Guests and Initial Discussion

  • Scott Mackenzie introduces Dilraj and Eric, highlighting their roles and contributions to the industry.
  • Dilraj introduces Eric Schmidt, Vice President of Professional Services at 21 Tech, as a brilliant mind in asset management.
  • Dilraj and Eric discuss the progress and changes in the industry since their last conversation.
  • Scott Mackenzie refers to the current industrial landscape as an "industrial Renaissance," indicating the rapid advancements and changes.

Challenges in Asset Management and AI Integration

  • Dilraj discusses the challenges companies face in integrating AI into asset management, particularly the issue of incomplete and dirty data.
  • 21 Tech has developed AI solutions to automate processes and clean up data, making it more efficient and reliable.
  • Scott Mackenzie and Dilraj discuss the importance of clean data in making informed decisions and avoiding bad decisions based on dirty data.
  • 21 Tech's AI solutions help automate data entry and ensure pristine data, saving time and improving efficiency.

Addressing Historical Data and Incremental AI Solutions

  • Dilraj explains how 21 Tech addresses the issue of historical data, either by starting clean from now or using AI to clean up old data.
  • The AI solutions provide incremental steps to clean data, making the process less overwhelming and more manageable.
  • Scott Mackenzie and Dilraj discuss the importance of having clean data for accurate insights and decision-making.
  • 21 Tech's approach helps organizations incrementally improve their data quality without...
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