93 - InNOLEvation® Mindset: Craig Saxton on Running a Family Business

Welcome to another episode of the InNOLEvation® Mindset podcast, powered by the Jim Moran College of Entrepreneurship. Host Mark McNees is joined by Craig Saxton, second-generation CEO of Professional Building Services. They discuss the origins of Craig's company, transitioning into leadership, and the significance of his FSU connections. Craig shares the valuable lessons he learned growing up in a family business, the importance of honesty and integrity, and how the industry has evolved over the years. They also delve into the challenges faced by service businesses and the impact of policies and technological advancements. Craig talks about his involvement in the JMI Executive Program and the Dean's Development Council, emphasizing the value of steady growth and strong relationships in business. Tune in to hear insightful advice for entrepreneurs and a glimpse into the future of Professional Building Services.

00:00 Introduction and Guest Welcome

00:49 Craig Saxton's Early Entrepreneurial Journey

01:25 Founding and Evolution of Professional Building Services

02:22 FSU Experience and Family Legacy

02:51 Joining the Family Business

03:37 Leadership Transition and Company Growth

05:01 Challenges and Strategies in the Janitorial Industry

06:31 Expansion Plans and Service Diversification

09:03 Business Ethics and Success Factors

12:16 Future Challenges and Workforce Issues

15:44 Technological and Environmental Changes

18:06 Reflections and Advice for Aspiring Entrepreneurs

21:21 Conclusion and Final Thoughts