Episode Transcript
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Arthi Rabikrisson (00:15):
Hello,
everyone, and welcome to the
inspire your life podcast withme your host, Arthi Rabikrisson.
I believe we find inspirationall around us, especially from
(00:36):
the stories that we all have inus. My aim with the inspire your
life podcast is to bring some ofthose real stories to light.
Stories of my guests thatresonate with you and me. It's
by listening to the stories thatwe can be inspired and motivate
(00:57):
ourselves to overcome find a newpath and rise even higher than
we thought possible.
Joining me on the show today isSusanne Mus based in the
Netherlands, who joined theTasha 10 family at the same time
(01:21):
as I did so we are cohortbuddies sharing the seed
anniversary I love it. Susanneseason is the co founder and CEO
of awareyess, which is a groundbreaking startup focused on
enhancing workplace happiness,through self awareness and the
power of personal growtheveryone doesn't it's an
(01:42):
amazing. Leveraging theirinnovative software platform
awareyess, empowers knowledgeworkers on their individual
journeys of self discovery,which we are all on providing
the necessary tools and thesupport to foster this
continuous personal growth. Imean, I'm always on this. And I
(02:02):
know this is what this podcastis all about everybody. So
Susannes professional journeyincludes valuable experiences in
so many different roles, such ascustomer interaction, and
project lead, even head ofproduct within an IT
environment. And now she'sleveraging all of this
accumulated experience andexpertise to drive her business
(02:23):
forward, which is amazing. Ilove that entrepreneurship.
Susanne driving force lies inher unwavering commitment to
dreaming big, and taking dailysteps towards those dreams, she
firmly believes in thattransformative power of
embracing both the positives,and also your challenging
aspects about oneself. And thisis leading her to find greater
(02:45):
peace, happiness, and so much ofsuccess in terms of her journey
towards that meaningfuldestination, with support along
the way. And that's why we'retalking to Susan today about
developing a support ecosystem.
So Susanne I am beyond excitedthat we are having our
conversation today.
Susanne Mus (03:06):
Thank you so much.
Thank you so much, Arthi. It's awonderful introduction and I'm
very happy to have thisconversation with you.
Arthi Rabikrisson (03:16):
I am
thrilled, as I said, and it's
such a pleasure that you're heretoday. But you know what,
Susanne, I've just giveneveryone such a high level view
about you tell us and share moreabout us? Who is Susanne?
Susanne Mus (03:28):
Yeah, so I will
start with a little bit of my
software magic and where itcomes from. I fell in love with
mathematics at a young agebecause of the logic, it made
sense to me and I created thatas a child. And I still love
that logic and the ability tocreate something with it. Yes,
(03:49):
software, In my case, I stillfeel like a young puppy when we
describe requirements to improvea customer journey and how it
comes to life with the softwarewe've created. So I'm a person
with a lot of good energy. Ithink my glass is half full most
of the time and always busy withthe flow to make my life more
(04:12):
interesting to see. You know,what is the next step towards
towards Joy towards my ownpersonal growth. I don't mind
stepping out of my comfort zoneto do it. I don't always like
it. But I don't shy, I don't shyaway from it either. So in
(04:33):
hindsight, I understand now morewhere I'm coming from, but
looking at myself objectively,and how others see me is not
something that I was normal,that was normal for me growing
up. It's not something I'velearned at a young age. There
were moments of urgency like thepivotal moments that we're going
(04:55):
to talk about as well that mademe realize that improving my
self awareness would bring memore peace, better
relationships, I would become amore effective leader and in the
end, it would bring me morehappiness. And I wanted to make
that point clear about theurgency because in preparation
(05:16):
for this podcast, you asked meto think about some pivotal
moments in my life, you know,And I automatically started to
think about my life as a youngchild and all the lessons that ,
life taught me and how itaffected me throughout my life.
And of course, it still does.
(05:37):
But my journey, of course,started at the beginning of my
life, but my self awarenessjourney, at least, consciously,
yet started, I think, in timesof the second company I worked
for, okay, so from a supplychain, consulted in my first
job, and working for theInternational parcels team at
(06:00):
the Dutch post in my secondcompany, I became a customer
interaction manager, and I had ateam of around 14 people. And I
was so used to push myselfaiming for the best results that
I was pushing my team members aswell and I didn't really listen
(06:22):
or talk to them in what theyneed it. And when they gave
that back to me in a teamsession, I was heartbroken.
Arthi Rabikrisson (06:32):
I can
imagine.
Susanne Mus (06:33):
It hurted me and
yeah, you know, it hurt me
because I tried so hard to be agood leader, to be a good human
being. And I felt at that momentin time, I felt like I failed
and I remember driving home fromthat meeting, and I was, I just
I was in tears, because, youknow, it was not what I wanted
(06:55):
for myself and my team membersyet, so that it was kind of a
wake up call for me, because itwas not what I wanted. I wanted
to learn more about myself, howothers see me to increase that
self awareness. So I could lovemyself more, have better
(07:16):
relationships with people, andbe able to make choices for my
well being and happiness. So Ithink I mean, it's important
that we realize that we needsome urgency, some, you know,
some moments in life, to knowthat we want something different
in life.
Arthi Rabikrisson (07:36):
Absolutely.
And oh, Susanne, thank you,thank you for giving us that
view as well, you know, about,you know, your own sort of
journey. And yes, we're going totalk about all of that, as well
as where self awareness sort ofstarted for you. And are we oh,
that sounds really difficultbecause your intention was was
there, but clearly, theexecution from the perspective
of the employees was, you know,it was quite in contrast, I can
(07:59):
just imagine what that must havebeen for you. And I guess, you
know, maybe that's such abeautiful segue, then, because
the employees were probablylooking for support in some
shape or form, but they feltthat they weren't getting it.
And I and I guess for thebenefit of our listeners today,
maybe just share what are we,what do we mean when we say
we're talking about a supportecosystem? And then also, you
(08:21):
know, you've given us oneexample, but maybe she any other
experiences around things thathave helped you develop your own
support ecosystem?
Susanne Mus (08:32):
Yeah, yeah, I will.
I will start with with, with myyouth and little bit, so to
share about my personal journey.
I grew up here in theNetherlands, in Europe, and at
the age of six, my parents gotdivorced. As young as I was, I
still remember that divorce ofmy parents made me feel like
(08:52):
nothing is certain in life. Sothat I think for me was the
first trigger to unconsciouslyat that time, put kind of memo
in my mind and in my heart,like, depend on yourself and
nobody else. And of course,that's why I wanted. That's why
I wanted to tell you abouturgency, because when you tell
(09:15):
your story, your story aboutgrowing up and your childhood,
it kind of all feels so logical,but it's logical, because I'm 42
years old now, you know, and Ihave a baggage now and I can
look back at that time andeverything feels logic, but we
need to be clear that in themoment, it was so unconsciously
(09:39):
for me to think that I could doit. So by myself, so my mother
and my little sister and I movedto a new home in a new
neighborhood. And I rememberseeing other children playing
and feeling nervous but stillgoing going towards them. And I
(09:59):
think that's also anotherdifferent kind of illustration
of who I have become, I don'teasily shy away from something
that is exciting or outside ofmy comfort zone.
Arthi Rabikrisson (10:11):
Okay.
Susanne Mus (10:11):
My father was,
unfortunately mentally ill. He
died in 1990. He made the choiceto end his life himself.
Arthi Rabikrisson (10:21):
Sorry to hear
that.
Susanne Mus (10:23):
Yeah, yes, yes,
it's yeah, it's so sad for him
and for us and the whole family,of course. I was only nine years
old. So very, very, very youngand of course, because of his
illness, a lot had happenedalready before that. I don't
remember a lot of from thattime, to be honest. I think, as
(10:47):
a young child, you developcoping mechanisms to deal with
life.
Arthi Rabikrisson (10:51):
Indeed.
Susanne Mus (10:52):
But I heard from my
mom, that's, I was angry a lot,
and are hard on myself and thepeople around me. But it also
caused a lot of determination inmy life especially in thinking
that I don't need anyone I cando I can do things alone, you
know. I don't mean, I was anangry child all the time. Not at
(11:16):
all. I had a lot of friends,teachers of me and so on. But I
was determined to make the bestout of it by myself.
Arthi Rabikrisson (11:24):
Hmm.
Susanne Mus (11:26):
So after finishing
high school, I thought I wanted
to become an accountant. I lovenumbers and math, seemed like
the ultimate job for me. So Itook a summer job at the
accountancy and I remember aconversation with a classmate of
(11:46):
mine, telling me she was sojealous of finding me such a
great summer job. And I was sosurprised because she didn't
take any action to get such ajob. So I always remember taking
action is necessary to achievesomething. I learned quickly
that I didn't enjoy the work ofan accountant at all and so I
(12:09):
was glad to have learned thatlesson as well. So I could
choose a different, differentcareer path. I love. I still
love numbers, but no, no thework the work of an accountant
is not for me. So I studiedBusiness Administration and
econometrics. I fell in lovewith both logistics and software
(12:33):
development. And my first jobwas as a supply chain
consultants. Had a lot of fun,we worked hard. But we laughed
even harder.
Arthi Rabikrisson (12:45):
Okay.
Susanne Mus (12:47):
And yeah, last
year, I went to dinner with my
previous first boss, and one ofmy first customers and, you
know, it's so good to see themafter 15 years. And to still I
still laugh about about projectswe did. Yes. So I already told
you something about my secondjob and the realization indeed
(13:09):
that my behavior, it wasn'talways working for me anymore.
Arthi Rabikrisson (13:13):
Right? Right.
Susanne Mus (13:14):
I wanted to act
differently. And to do that I
needed to understand myself moreand and how others see me. It
was a bumpy ride. But I'm, I'mgrateful for it, it gave me it
gave me so much. So indeed, fromthat moment on, I could start
(13:35):
building a support ecosystem.
And what I mean with that is,it's, I think, a network of
people, but also resources andenvironments that contributed to
my personal growth and selfawareness and to my overall well
being. And, to me, personally, Imean, the most important lesson
was that I don't, I am not aloneand I don't need to do
(14:01):
everything by myself, I candepend on people and that was
the best lesson, the toughestlesson as as well, you know, so,
but it started with therealization that you need such a
support syste. I want to beclear on that as well as or at
least you need to be receptiveof it. I don't think you will
(14:23):
have lasting results building asupport ecosystem if you don't
actually know what it will bringyou. So some of the things I
learned along the way and thathelped me Yeah, learn to take a
deep dive into myself to seewhat I need it. What did I feel
I didn't really feel for a longtime i i believe i survived and
(14:47):
I need I really needed to learnfeeling again and with that
feeling, some some pain camealong and of course, I know
that, you know, I am kind of atease with telling my story out
loud. But I know, you know thatpeople sometimes are kind of,
(15:10):
yeah, well, maybe in shock,it's, it's a bit too much. But
you know, they're surprised andthen a bit scared when I tell my
story. And I don't mean that. Imean, I think everyone has his
own his or her own story and itcan be big, it can be small. But
I think, you know, if, for everystory for everyone, it's
(15:36):
important to Yeah, to learn moreabout yourself and where and
where you're coming from tounderstand your own behavior.
And I don't always liked it andI still don't always do like my
own behavior. But I learned tounderstand where it's coming
from.
Arthi Rabikrisson (15:57):
That's it.
Susanne Mus (16:06):
It's not the zero
or one, you know, it's embracing
your behavior, and where it'scoming from, and then move
forwards to new or adaptivebehavior because it brings you
something. And I learned thatwith a good personal leadership
program, for instance, with thehelp of great trainers and
(16:26):
coaches. And also I went to atherapist a few years ago to
talk about my youth. So I couldembrace that part as well.
Arthi Rabikrisson (16:35):
Yeah, you
know, I love how you're bringing
all of your stories and sort ofrounding it up so nicely for us
to think about, you know, thisis the journey that we all have
our individual journeys orindividual stories. But you
know, that realisation momentis, I suppose, the most key
trigger, Susanne, becausewithout that, you know, and in
(16:58):
your case, it was the start waspotentially that experience in
your second job that you thatyou just shared with us, that
sort of triggered the fact thatthe behaviors that that you were
displaying previously wereactually not working very well,
anymore. But this, there's somany reasons that we each could
have about why we are the way weare, and also why we feel we can
(17:21):
go it alone. And I mean, youspoke to some of the things that
you experience. And I guess, I'mcurious to know a little bit
more about, and maybe somethingthat our listeners would
probably also resonate withthis, some of the reasons why we
feel we'd want to go it alone,you know, despite everything,
and then is there even a linethat that, you know, that stops
(17:45):
us from asking for supportversus we can just do it on our
own? What would you say are someof those?
Susanne Mus (17:51):
Yeah, well, I think
there could be a lot of reasons,
you know, some possible reasonsare fear of vulnerability, past
experiences, or ofdisappointments, or a desire for
control, a lack of trust inothers. And the line between
asking for support and doing iton your own can also vary
(18:15):
depending on the situation, canbe of course, different for each
individual. For me, I don'tthink if, when I look at myself
now, nowadays, I don't thinkthere's a lot that I do on my
own. So So, so that's growth youknow, it made me feel so like
(18:37):
that to others, because I loveto be on my own. I love to
figure things out by myself. ButI always turn back to my support
system. So I I brainstorm withpeople about my next steps.
Whether it's professional orpersonal, I always ask for
(18:57):
feedback of them. I don't needto be by myself anymore, and to
do it on my own. It's more funwith others around me, and I get
better, I get better results ofit as well. So yeah.
Arthi Rabikrisson (19:13):
Yeah, I like
the fun element that you brought
in, because that's true, right?
I mean, there is that little bitof a loneliness factor as well.
I mean, as much as you feel likeyou're in control and you're
independent. But you know thatthat mindset shift out of that I
think is so important thatactually bringing others in,
creates quite a quite aninteresting ride and, and
(19:35):
perhaps an alternative path aswell to what you would have
originally been done. Andspeaking of mindset, and also
because you brought in you know,you were speaking about pushing
your own self out of yourcomfort zone, like for example
doing our podcast today that Iknow you said to me is quite a
nice push but yeah, you areyou're doing it and you're
brilliant, and I'm sure mylisteners are gonna are gonna
(19:56):
enjoy this too.
So maybe let's take it to that.
But so from that mindsetperspective, then how do we
actually move ourselves out ofour comfort zone? You know, and
then let's say the comfort zoneis actually going to do it on my
own right? How do you pushourselves out of that and push
our own boundaries against whatcould potentially be quite an
unproductive habits, becausewe're trying to be so
(20:20):
independent?
Susanne Mus (20:23):
Yeah, it's
important to embrace a growth
mindset and this involvesrecognizing that personal growth
happens outside of one's comfortzone, right? So we need to be
open to learn from others andwilling to face challenges as
well. A great coach told me along time ago, hang in there,
(20:45):
just hang in your discomfort.
And I was like, yeah, it's kindof what do you mean by that?
Yeah. You know, I was like,what, what, what is the advice
you gave me? I think it's forme, it's one of the best advices
that I've given in my life.
Because when I'm feeling thatthis when you feel discomfort, I
(21:08):
mean, I think normally as anormal human being the first
thing is you want to react to toturn into comfort again, and I
now always remember her words,like, yeah, just hang in there,
hang in your discomfort, and seewhat what happens. And I think
(21:29):
we need to learn more often howto do that how to feel
uncomfortable, you know? Sowhat's it feels uncomfortable?
Yeah. So what just just hang inthere and see and feel also feel
what happens to you? And Ithink, if we try to do that more
often, because yeah, I don'tthink that we try maybe enough
(21:50):
or to learn how to beuncomfortable. That's the first
good stuff. That ethic is thefirst good step.
Arthi Rabikrisson (21:59):
Oh, no, I
think you're right. I think
you're right, we've we'veforgotten how to become
comfortable in discomfort and,and you know, maybe it even goes
down to those baser instincts,right, because typically, when
something shocks us, we our bodyreacts into, you know, we either
go into fight mode, flight mode,or freeze mode, right. And, and
(22:21):
that's so typical, and dependingon our disposition, it's
typically one of those. Sonobody actually says to us, but
actually, part of that freezeelement is not that you're in
inertia, but perhaps it'sexploration of, you know, just
just exploring what's going onfor yourself. And then deciding
on a reaction, there's a moreconscious kind of level of
thinking coming in. But okay, solet's say, let's say we get into
(22:45):
it, we work with somebody, weget into a growth mindset. We're
on this journey. Maybe it'searly stages, maybe we're midway
in our journey as well. We oftentake like two steps forward and
one step back, right foranything that we do. But then
how do we stop ourselves fromactually getting into that one
(23:05):
step back position, and gettingstuck there again, and somehow
retreating back into our old andproductive ways of just wanting
to be very independent, andwe're not looking for help and
all of that, how do we stop thatfrom happening, that we keep
moving forward in our journey?
Susanne Mus (23:21):
Yeah, I believe to
avoid retreating into old ways
it we need to consciouslypractice our self awareness, you
know, that we need to keeprecognizing the patterns of, of
triggers that lead to suchbehaviors. We seek support from
others and develop strategies toto for overcoming that urge to
(23:45):
retreat. And these, like we saidbefore, and also other guests in
your podcast, it's this processnever stops. It's not that we're
in a moment in our lives that wesay yeah, I'm self aware and I
cannot know each and every day,we can learn from ourselves and
(24:08):
from others and regularlyreminding oneself or the
benefits of interdependence andgrowth that comes from
collaboration. Yeah, it it canbe beneficial. We need to look
keep keep, you know, observing,I think ourselves and our
behavior. I always liked thehelicopter view, like, Okay,
(24:31):
let's take the helicopter view,to you know, to object to
objectively look at ourselvesand to see what was happening,
what was happening here. Andalso to look at yourself and
your own behavior. And I think,yeah, we can learn everyday
(24:52):
everyday from it and, you know,also, I learned a lot from my
but I'm a mom, I have twochildren. They're eight and six
and I'm so lucky that I havethat environment also to, you
know, to play with with the selfawareness journey, because
they're, they're honest.
Arthi Rabikrisson (25:14):
Absolutely I
understand. Yeah, I've got a
five year old, he's brutallyhonest. Cant hide anything
Susanne Mus (25:22):
That helps me in my
in my journey as well? Because
they don't they don't
Arthi Rabikrisson (25:28):
There is no
filters
Susanne Mus (25:29):
No, no, not at all.
And if you are then able to havethat honest conversation, I
mean, it's golden. Right? It'stheir honesty and their love.
Yeah, so I thrive from that aswell.
Arthi Rabikrisson (25:46):
Nice. I mean,
look, it's, I love that I love
what you're suggesting toeveryone that actually this is
continual work in progress. It'san evolution. And we must see
that as it right, that even whenwe take those steps back, it's
not that we are meant to dwellin that, but we actually keep
moving forward, even even babysteps from there. We just keep
(26:08):
working on ourselves, bringthings to conscious, and look
for ways to improve. And asyou're saying, you know, it
sounds like your family and yourlittle ones they they're a big
part of your support structure.
Susanne, who else homes part ofyour support ecosystem? And then
what other benefits do you seefor yourself and for others
coming as a result of that?
Susanne Mus (26:29):
Yeah, I have a few
people around me that I have
real honest conversation with.
And I kind of picked them upalong my line on my life
journey, so
Arthi Rabikrisson (26:41):
Thats a nice
visual.
Susanne Mus (26:44):
I have some very
good friends are from when I was
a young child, I have one of mybest friends is out of
university. But also stillrecently, I got to know people
through my company awareyess,that you really support me. And
still, yeah, help me figuringout who I am, what my mission
(27:04):
is, and what my next steps are.
So. So that I mean, that is, Ithink, for me, the most
important part of the ecosystemare the people around me and but
I don't want to forget, I mean,I read a lot of interesting
books. You know, I watch Ilisten to your podcasts and
(27:27):
others also. And then you know,all that information is also
part of this.
Arthi Rabikrisson (27:37):
Yeah, nice.
Nice. I like that. So it's sucha beautiful blend of that social
element of the people element,but also, that little bit of
that introspective in terms ofthat knowledge as well. So
that's beautiful. Nice to put itin that context. Susanne, so
what's in store for you next?
What are you busy with? Andwhere are you at in your
journey?
Susanne Mus (27:56):
Yeah, so, like we
talked about it today. It's,
it's given me so much to get toknow myself better. So I want.
So my mission is to offer thatto others as well. That's why I
started awareyess, not because Iwant to be clear on that. I
don't believe that software isthe holy grail, that it's the
(28:18):
solution. But certainly, it canbe supportive in your self
awareness journey. But I believeyou also need a personal
guidance, you know, if it'sthrough people, you know, or a
coach or a trainer or a guide.
It's that combination that Ithink we need to do skill up. So
(28:40):
my dream is that, you know,every one of us, and we look
mostly at professional people,the knowledge workers, but
everyone can have their selfawareness journey. And I hope we
(29:03):
can scale up and part of thatis, I am so grateful, as you
said, like, we started at thesame time on the Tasha 10
family, and we have so manyplans, right to, to fighting to
have our own collaboration andto bring our mission into the
(29:28):
world and it's so fun to to dothat with people all around the
globe. So yeah, I'm reallylooking forward into into the
future.
Arthi Rabikrisson (29:40):
It certainly
seems like it's a bright future
and I'm wishing you every bit ofsuccess with your mission and
developing it that out and ofcourse for collaborations to
come something really beautiful.
You know, we're coming to theend of what's been a really
beautiful conversation Susanne,thank you so much. And id love
it, I'd love it if you wouldshare with us something that
(30:02):
just inspires you, that keepsyou on your journey moving
forward, growing, building yourself awareness. So it could be
anything, it could be a poem, aquote, a song lyric that you
like, but when is it that reallykeeps you on this path?
Personally?
Susanne Mus (30:18):
Yeah, so I, I
brought a song lyric because I
was lucky that you asked mebeforehand, so I could hear the
thing is I could think aboutthis. And a song popped into my
mind and I listened. I didn'tlisten to it for a long time.
Okay, it came out in 1999. It'sfrom a Dutch band, by the way,
(30:42):
so I don't, I don't think youwill know it. I was, I was 18
at the time and listened a lotto it in my 20s.
Arthi Rabikrisson (30:50):
Alright,
Susanne Mus (30:51):
and I remember I
was able to sometimes cry with
this song. And it felt so goodand relieved to let go of some
kind of something. So thinkingabout this, I was like, Yeah,
add music to your supportecosystem as well. That let's do
that. So I will I will I havethe I of course, I didn't know
(31:12):
it by heart anymore. But I Okay.
I search for the song lyrics andI will Yeah, I will go right. So
the road ahead from city tocity, the road ahead is empty.
It's paved with miles of theunknown. Whatever seems to be
your destination. Take life theway it comes. Take life the way
it is. Horizon in a distance soclose in yet so far away. You
(31:35):
shouldn't be surprised when onarrival, your dream is flown
away of fears not here to stay.
The road ahead never gives awaya promise. The road ahead is a
highway or a dead end street. Adead end street raindrops on
your windscreen, they fall fromheaven or from hell. You drive
(31:58):
into the lights or intodarkness, uncertainty as your
guides. The road ahead willnever give away a promise. The
road ahead is a highway. Theroad ahead never answers any
questions, and nothing is shownalong the way. Not even
tomorrow, with miles of theunknown ahead of you. The road
(32:19):
ahead is empty. It's paved withmiles of the unknown. Whatever
seems to be your destination.
Take life the way it comes. Takelife the way it is.
Arthi Rabikrisson (32:30):
Ah, I love
that. But those are powerful
lyrics. Oh, my goodness, isn'tbeautiful. Thank you so much for
sharing that with us and thankyou for being on the inspired
life podcast. It's been amazing.
Thank you so much for having me,Arthi
Thank you. You take care Susanneand we'll chat again soon.
Susanne (32:51):
Okay, we'll do bye bye.
Arthi Rabikrisson (33:02):
Thank you so
much for joining me on this
episode today. If you like whatyou heard, rate, the episode and
podcast. And feel free to writea review. Plus, of course, share
with others too. I love talkingaround topics like these. So if
you like my perspective orinsight in a subject close to
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your heart, or something thatyou're grappling with, reach out
to me in your comments or sendme an email via my website or
connected me via LinkedIn,Instagram or Facebook, all my
social media on the podcastinformation. If it's important
to you, then it's important toso happy listening to the
(33:42):
inspire your life podcast andcatch you soon on the next
episode. Bye