Navigating Communication in 2021, with Sue Hawkes

While 2020 may have been difficult, things are still a mess in 2021 for businesses. There is a war on talent with companies struggling to find the right hires. In addition to the hiring debacle — employees are still trying to navigate the online working world. In this episode of the Intentional Greatness® podcast, Sue shares her thoughts on how to communicate in a virtual world, what methods work best and when, and how technology impacts our communication.

What you'll learn about in this episode:

• Why you should think of what your role's purpose is before tackling activities
• What are the best ways to communicate with employees who require words of affirmation
• How technology can complicate communication efforts with your team
• When is the best time of day to reach C-level executives
• How to instill communication method guidelines

Resources:

• Online Learning Community: yess.learnworlds.com
• Website: https://www.sayyess.com/
• Books: https://www.sayyess.com/books/
• LinkedIn:
  • https://www.linkedin.com/in/suehawkes/
  • https://www.linkedin.com/company/suehawkesyess/
• Facebook: https://www.facebook.com/YESScoaching
• Twitter: https://twitter.com/SueHawkesYESS

Communicating in a Virtual World

While 2020 may have been difficult, things are still a mess in 2021 for businesses. There is a war on talent with companies struggling to find the right hires. In addition to the hiring debacle — employees are still trying to navigate the online working world. In this episode of the Intentional Greatness® podcast, Sue shares her thoughts on how to communicate in a virtual world, what methods work best and when, and how technology impacts our communication.

Desired Outcomes

Now that we're reimagining what it means to work together to become more efficient — we have to begin to ask ourselves bigger questions. To avoid defaulting to easier, more manageable tasks we should first ask, "what is the purpose of what I'm doing?" It's important to make sure that we are serving the highest function for our workplace, by considering the role that we fill within the company. Without clear priorities, we're going to pick the things that have a quick win and get a hit of dopamine because we're getting things done.

Setting Guidelines

From 2020 on how we communicate has become increasingly more important. We are building a culture that is not dependent on being in the same environment, which means we are relying on technology more than ever. Yet, with more technology and automation — we are making certain trade-offs. With all of our options to communicate, we must ask if it is accomplishing the purpose we're looking for? To ensure that our efforts are aligning with the audience we have to carefully select our communication methods and instill guidelines for how that medium will be used.