Software and technology solutions abound today - touching just about every aspect of supply chains. But Smart Access, an application that focuses on distribution center operations, stands out because rather than removing the human element - it aims to personalize the retail DC floor and encourage interaction.
CEO and Founder Tim Regnier joins this episode of The Intermodal Logistics Podcast to explain how he and his team arrived at the idea of the software and what exactly it does - combining standard operating procedures (SOPs) with employee observation, coaching and training to optimize operations. He also addresses what could be seen as a barrier - that floor staff may not want to look over their shoulder - with data indicating that not only does it improve productivity but also helps job retention.
We also discuss how some companies are better (or worse) than others in terms of developing and maintaining SOPs (and how Smart Access helps turn them into living documents), applications beyond what it does currently regarding ISO and carrier usage, and how clients both in the retail and 3PL space are handling the current tariff environment.
Learn more about Smart Access at www.smartaccess.io. And find Tim on LinkedIn at www.linkedin.com/in/tim-regnier.
Subscribe or follow now to catch new episodes as soon as they're out, and please do rate and review us. Have a question? Contact us at podcast@inteklogistics.com. And visit our website, www.inteklogistics.com to learn more.
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