The Joy of Membership

The Joy of Membership

Do you know what determines whether a member stays or goes? It's what you DO (or DON'T DO) at critical CAREpoints in their experience with you. The Joy of Membership Podcast is a weekly show for membership leaders. This season, we're exploring how intentional CAREpoint design can lead members to join more quickly, engage more enthusiastically, and renew without hesitation. Podcast episodes are released on Tuesdays with a free live training on the same topic on Thursdays.

Episodes

November 29, 2022 12 min

Recently, my team and I provided event support for a client that was hosting its first "back-to-live" Conference after a pandemic hiatus.  Along the way, I noted a few things that could be woven into the experience next time that will likely  have an impact on membership growth. Listen in to catch what those are.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoi...

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In this week's episode of The Joy of Membership Podcast, we're diving into how you can turn a seemingly dead-end opportunity for new members into a membership growth opportunity. All you have to do? A little follow-up! Take a listen and let me know if you're interested in adding some automation features to your membership practices.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https:/...

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New members: We all want them. But when it comes to attracting new potential members, is your organization falling short? In this week's episode of The Joy of Membership Podcast, I dive into five types Discovery Magnets (more commonly known as lead magnets) that can drive reach and new member leads for your organization. As always, after you tune in, feel free to reach out with any questions. I'd love to get to know you and...

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October 11, 2022 14 min

This week, I'm wrapping up the 3-part series called "The Roadmap to Membership Growth". This has officially served as the kick-off for Season 3 of the podcast, and this is Episode 103!

If you missed the first six growth practices in The Roadmap to Membership Growth, be sure to flip back and listen to Episode 101 and 102. It's not that the practices have to be implemented in any particular order, but you'll find t...

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October 4, 2022 13 min

Ready for the next leg of our Membership Growth Itinerary?! Today's podcast is a brief overview of the second grouping of growth practices (remember - there are 9!) to achieve membership growth. If you missed last week's episode, listen in here, then come back and dive into ways your organization can improve member experience to achieve growth!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist...

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September 27, 2022 17 min

It's your official welcome to Season 3 of the Joy of Membership Podcast!

In Season 1, you heard many interviews with membership leaders, exploring why they’re here, how they are being helpful to their audience, and what they’ve learned along the way.  In Season 2, we explored lots of different CAREpoints...where what you do and how you do it makes a difference.

And now, in Season 3, we’re embarking on the next leg of our journey ...

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September 20, 2022 32 min

This week, Cecilia Sepp (founder of Rogue Tulips Nonprofit Consulting & Association Management Services) chats with us about how relations between local chapters and national organizations can and SHOULD work together.  Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer. AKA she knows what she's talking about!


Connect with Cecilia:
www.roguetu...

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As Fall approaches (here in the US), it's the time of year that many organizations turn their focus to member recruitment. Whether it's an annual membership drive, a member-to-member referral campaign, or a growth effort conducted alongside conference registration, it's typically all-hands on-deck to work toward growing the organization's membership for the new calendar year.

When growth is the goal, the natural incl...

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Although your members share a common interest or passion, that doesn't mean they share the same brain. Every person is different, so making sure you address member preferences within your member experience will help your current (and future) members feel at home within your organization.

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey R...

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On this week's episode of The Joy of Membership Podcast, I'm diving into some different ways that technology benefits your organization. While your website is undoubtedly important to the work you do, there are other elements of technology that could potentially make a HUGE impact within your membership. Take a listen and let me know what you think!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Che...

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No matter how great your membership software is, without reliable and honest customer service, you'll be left dissatisfied. I've been listening to many issues from clients and new inquiries about their current software vendor, and it makes me sad that a tool (designed to HELP) is truly causing more issues within an organization.
If you think you may be in a bad relationship with your membership software vendor, I'm shari...

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Remember how great it was when the cell phone went mainstream, and you could, for the most part, get ahold of anyone anywhere? Now with smartphones, there's a boom in ways to get ahold of people without needing to use your voice. Super convenient, if you're into that sort of thing...but what about your members? As always, when developing tools to best serve your organization, you should think of members first. How do your m...

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 Let me ask an obvious question... do you ever wish that it was easier to grow your membership?  Today, I share five things that might be making growth more difficult to achieve than it should be. 


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

The Fastest Path to Growth Challenge
Boost Your Member Recruitment in Less Than 90 Days... without Getting Bogged Down by Internal Discussions, Lost in Tech, or Overwhelmed by Proc...

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When you're growing membership within your organization, you want to be sure you're using the most effective and efficient practices and platforms for YOUR membership. What works for some may not work for you, and vice versa. A great way to discover new options for how to do things, or where to do them, is by using membership benchmark data.

Take a listen as I share a few ways to harness the power of data to ensure you'r...

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Hi there, and welcome to this week's episode of The Joy of Membership Podcast! I'm chatting about all things eLearning with my guest, Dan Streeter.
As the Vice President of Learning Strategy & Development at Blue Sky eLearn, Dan Streeter leads a world-class team of instructional design professionals that enable nonprofits, associations, and businesses to build exceptional learning content.
Dan became an expert in learning...

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I'm excited to share today my conversation with Marie Bigham, Founder and Executive Director of ACCEPT (Admissions Community Cultivating Equity & Peace Today), an advocacy group and community that centers racial justice in the college admissions process and profession. 
Recently named a “Global Game Changer” by Facebook, Marie is a national leader in college admission redesign and reform. In 2018, ACCEPT received the Excelle...

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June 21, 2022 14 min

I'm back this week with more goodies on membership growth, because ultimately that's what organizations need. Today, I'm focusing on a big piece of the membership growth puzzle: hidden opportunities to engage new members. Take a listen to the episode, and if you've had success with any of these areas of member recruitment I'd love to hear about your experience!


Connect with Joy:

Website:
joyofmembership.com
journey...

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Do you ever get so bogged down in plowing ahead on your work that you forget to celebrate the little wins? (I think I already know that answer!)
Often times we set major goals but forget about the micro-goals we achieve getting to that finish line. In today's episode, I'm sharing ways YOU and your organization can celebrate your wins in membership growth. Take a listen and let me know what wins you've experienced recentl...

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This week, I'm excited to welcome Denise Logan! With her background as a lawyer, mental health professional, and business owner, she's worked with hundreds of business owners and executives to navigate selling their businesses and moving on to the next phase of life. She's sharing an awesome concept for establishing trust within your membership, and I can't wait for you to hear all about it!


Connect with Denise:

Socia...

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On this episode of The Joy of Membership Podcast, I'm sharing information on a new resource designed for established memberships. If your membership growth numbers remain stagnant (or even regress), "The Fastest Path to Growth" Member Recruitment Challenge is definitely designed for you. Take a listen as I explain this 12-week program that walks you through identifying your membership growth challenges and how to addres...

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