The Joyous Podcast
Mike Carden, co-founder of Joyous hosts conversations with the world’s most interesting management thinkers.
Episodes
Mike Carden chats with April Dunford, a leading expert on product positioning in the B2B tech industry. April shares her journey from aspiring doctor to becoming a renowned marketer and author of two seminal books, 'Obviously Awesome' and 'Sales Pitch'.
April dives into aspects of competitive positioning, the difference between positioning and messaging, and the strategic use of storytelling in sales. April also covers the importan...
Mike chats to Rob Markey, the acclaimed co-author of 'The Ultimate Question', a key developer of the Net Promoter System (NPS) and "The Vince Lombardi of Customer Experience".
Discover insights into customer loyalty, the origins and evolution of NPS, and the pivotal role of simplicity and actionable feedback in transforming customer experience. Rob shares personal stories, his thoughts on common mistakes in ...
Vince Pizzica, a former executive at Technicolor, shares personal stories of navigating change and envisioning the future in the fast-evolving media landscape. Learn more about the inside history of Technicolor and its role in the industry, as well as the constant flux and disruption in the entertainment industry.
Discover how Vince's strategic thinking and innovative approaches helped navigate Technicolor through industry uphe...
Mike talks to Gary Hamel about reimagining organizations by unlocking frontline expertise, developing leaders at all levels, overcoming bureaucracy through new models, and harnessing collective insights in strategy and innovation.
Fortune magazine describes Gary as “the world’s leading expert on business strategy”. He is ranked by The Wall Street Journal as the world’s most influential business thinker and is a fellow of the World ...
In this episode Mike talks to Nate Edwards about his unexpected career path from English teacher to telecommunication industry EVP. They discuss how Nate’s background in the field - including time up a pole - has been pivotal in connecting with front-line workers and addressing their challenges with empathy. Nate also shares how his experience using Joyous at various companies to gather ideas has improved processes, made feedback m...
Alex Badenoch talks to Mike Carden about transforming Telstra through taking a holistic approach, disrupting the existing culture, and how empowering employees by removing obstacles drives large-scale, lasting change.
“The heart of the change is going to be the organisation, its people, its culture, its leadership. ”
Alex was most recently Group Executive – Transformation, Communication and People for Telstra. She led the...
Kim Scott (Radical Candor) talks to Mike Carden about importance of being honest and direct with compassion, the challenges of communicating across privilege and bias, and the role of work in creating joy and meaning in life.
“Work and life are not in competition; work can add joy to life. Expressing our best selves in any situation, no matter the circumstances, is valuable.”
About Kim
Kim Scott is the author of Radical Cando...
Amy Edmondson (Harvard Business School) talks to Mike Carden about the importance of psychological safety, the difference between failure that’s worth learning and failure that should be avoided, and the role of failure in innovation and progress.
“When we fail together, we’re disappointed together. So we roll up our sleeves and figure out what happens next, together.”
About Amy
Marcus Weldon (13th President of Bell Labs, ex-Nokia) talks to Mike Carden about the impact of generative AI, the opportunities and challenges of LLM, how AI will augment human productivity, not replace it - and the potential of AI to lead to a more equitable world.
“Generative AI is not a portent of doom, it’s the portent of equality and equanimity that the world has been waiting for.”
About Marcus
Former Corporate CTO of Alc...
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