In episode 11 of our 12-part series What to Expect from Your Property Manager, host Chris McAllister is joined by Laci LeBlanc and Gretchen Mitchell to walk through one of the most critical steps in managing your rental portfolio: interviewing a prospective property manager.
This episode offers a practical guide for landlords evaluating prospective property managers, including what to ask in interviews, what to look for in a property management agreement (PMA), and how to ensure a smooth onboarding process.
Plus, Chris, Laci, and Gretchen share the ROOST “Ideal Owner” framework — a helpful reflection tool for both owners and managers to build lasting and productive partnerships.
Whether you’re considering switching property managers or hiring one for the first time, this episode is packed with actionable tips and insider insights to help you make an informed decision.
KEY TAKEAWAYS
1. The Interview is a Two-Way Street
2. The 10 Most Important Interview Questions to Ask a Prospective Property Manager:
- How do you screen tenants?
- How do you handle maintenance and repairs?
- How do you ensure legal compliance?
- What fees do you charge?
- How do you communicate with owners?
- What’s your rent collection and eviction process?
- Can you provide references?
- How do you maximize rent and minimize vacancy?
- How do you manage security deposits and move-outs?
- Why should I hire you instead of managing myself?
3. Understanding ROOST’s “Ideal Owner” Framework
4. What to Look for in a Property Management Agreement (PMA)
5. How the Onboarding Process Works at ROOST
LINKS
- Sample Property Management Agreement (PMA)
- Fee Sheet by Market
- ROOST Owner Onboarding Checklist
P.S. Searching for your next investment property? Every week, we comb through the latest MLS listings, hunting for investment opportunities that meet our rigorous criteria and present you with ROOST "Best Bets" for Real Estate Investors.
See This Week's Featured Properties >>> ROOST™ “Best Bets” for Investors
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Medal of Honor: Stories of Courage
Rewarded for bravery that goes above and beyond the call of duty, the Medal of Honor is the United States’ top military decoration. The stories we tell are about the heroes who have distinguished themselves by acts of heroism and courage that have saved lives. From Judith Resnik, the second woman in space, to Daniel Daly, one of only 19 people to have received the Medal of Honor twice, these are stories about those who have done the improbable and unexpected, who have sacrificed something in the name of something much bigger than themselves. Every Wednesday on Medal of Honor, uncover what their experiences tell us about the nature of sacrifice, why people put their lives in danger for others, and what happens after you’ve become a hero. Special thanks to series creator Dan McGinn, to the Congressional Medal of Honor Society and Adam Plumpton. Medal of Honor begins on May 28. Subscribe to Pushkin+ to hear ad-free episodes one week early. Find Pushkin+ on the Medal of Honor show page in Apple or at Pushkin.fm. Subscribe on Apple: apple.co/pushkin Subscribe on Pushkin: pushkin.fm/plus
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com