Everyone's talking about AI, but how can we use it to better reach and serve our customers? Brett Lyon, CEO of LaundroBoost and Courtney Farrell, COO, join us to talk about how business owners in the laundry industry or any industry can take advantage of AI platforms and even cut down on customer service time and costs. Learn about new product offerings through LaundroBoost, but also how you can improve your platform on your own to better reach customers.
Referenced Links:
Our Sponsor: H-M Company Drain Troughs: https://www.draintroughs.com
Our Website: https://www.laundromatmillionaire.com
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
LaundroBoost Marketing Company: https://laundroboostmarketing.com/
Suggested Services Page: https://www.laundromatmillionaire.com/services
Magazine Jukebox podcast: https://youtu.be/adD1npPlpO4
Episode introducing LaundroBoost: https://youtu.be/PxbmxlsWcOw
Clean Show 2025: https://the-clean-show.us.messefrankfurt.com/us/en.html
WDF Conference 2025: https://www.coinlaundry.org/wdf/
ChatGPT: https://openai.com/chatgpt/
Gemini: https://gemini.google.com/
Customer Service podcast: https://youtu.be/sUDTaXwukEk
Free LaundroBoost resources: https://resources.laundroboostmarketing.com/
Timestamps
0:00:00 Episode 85 Intro
0:02:36 Update on over a year with LaundroBoost Marketing
0:11:32 Upcoming Events to Learn More
0:12:21 AI for Business – Utilizing ChatGPT, Gemini, Copilot, and similar AI writing platforms
0:20:29 AI for Customer Service – Utilizing Chatbots on your website
0:26:51 AI Chatbots versus Regular Chatbots
0:37:09 How Important is Your Google Business Profile? How Can We Improve It?
0:40:38 How Does the GBP Booster Work?
0:46:30 Boost your GBP on your own
0:48:54 Ways to get more Google Reviews
0:51:18 Help for Managing Negative Reviews
0:59:27 Free Resources from LaundroBoost
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