209. How to Scale Your Laundromat Empire with Ben Higginbotham

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Welcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry is joined by returning guest Ben Higginbotham, whose laundromat journey has taken quite a leap since his first appearance on episode 137. Ben sits down with Jordan to share practical, hard-earned insights from expanding his laundry empire from two to five locations—including the wild ride of landing and launching a so-called "free laundromat."

Together, they dig deep into what it really takes to scale a laundromat business, discussing the pros and cons of shutting down versus rolling remodels, how to strategically choose and lay out equipment, and why understanding your market can make all the difference. Ben opens up about real-world challenges like plumbing headaches, equipment mix dilemmas, and unexpected costs that pop up when running multiple stores.

This episode is packed with tactical advice on measuring business performance beyond the industry’s conventional metrics and keeping your operation healthy and profitable in the long run. If you’re serious about growing your laundromat business—or just curious about what happens behind the scenes—you’re in for a treat.

So grab your notebook, get ready for some solid insights, and let’s jump in!

Why Should You Listen?
If you’re a laundromat owner or aspiring to become one, this episode offers a roadmap for not just surviving—but thriving—in today’s competitive laundry market. Ben candidly details the decision-making process behind retooling vs. rolling remodels, gives practical insight into cash flow, financing, and structuring deals, and debunks popular industry “rules of thumb” that could hold you back.

You’ll walk away with concrete tactics for:

• Choosing the right equipment mix based on data and not just distributor advice
• Analyzing and negotiating leases with an investment lens
• Leveraging mastermind groups and peer networks to 10x your business growth
• Systematizing and automating your operation so you can scale up—without burning out

Perfect for:
Current laundromat owners, prospective buyers, those interested in real estate-based small businesses, and anyone eager to learn from real owners who’ve actually “been there, done that” in today’s laundromat world.

Show Notes

• https://laundromatresource.com/show209

Resources

• https://www.facebook.com/ben.higginbotham.73
• https://www.youtube.com/@actionacademypodcast
• [e-mail]
• [e-mail]

Buy Back Your Time Book Contextualization: https://youtube.com/live/Zvx-il_YThs?feature=share

The Action Academy: https://actionacademy.com/

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