December 16, 2024 • 32 mins
Join us as we welcome the dynamic Dr. Yvette Guzman, CEO of Olive Health, who reveals her passionate mission to transform healthcare for the elderly and those with disabilities in Central Florida. Inspired by volunteering with the Special Olympics, Dr. Guzman's journey shows how early experiences can ignite a lifelong commitment to removing healthcare barriers and advocating for those in need. Her captivating story of entrepreneurship and innovation is a testament to dreaming big and making a tangible difference, all fueled by the support of her dedicated team, especially her close colleague, Miranda.
Explore the challenges of adopting a holistic healthcare approach amidst a complex insurance landscape. Dr. Guzman sheds light on the emotional impact of comprehensive care on families and caregivers, highlighting stories that reveal the dedication required to navigate healthcare resources. Discover the importance of community outreach and how Olive Health maximizes Medicare benefits to enhance support for aging adults. Learn about their mobile primary care efforts that connect individuals with essential resources, empowering caregivers and enriching the lives of their loved ones.
Dr. Guzman also encourages young entrepreneurs to embrace innovative paths while sharing her personal journey from a small town in Plant City to leading a healthcare revolution. Her insights reflect the power of family support, hard work, and taking risks to achieve success and drive meaningful policy changes. Throughout the episode, find inspiration in Olive Health's goals to expand its impact, enhance healthcare accessibility, and foster a community-driven approach that puts compassion at the forefront. Connect with Olive Health to learn how you can be part of this transformative journey in healthcare.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:13):
Welcome to another episode of the let's Get Comfy
podcast your home for love,peace, joy, but, most of all,
comfort.
I am your host, norman Harris,sole proprietor of the Less Than
Comfort podcast, but also theCEO and founder of Comfort
Measures Consultant.
Thank you, comfort listeners,for joining us again.
(00:33):
I have a special surprise,special surprise for you today
someone that has going to besharing their insight and
expertise, but also entrepreneurright, A woman of power, woman
of vision, and she's going toshare her insight, her journey
with us today and thank you somuch for joining us, dr Yvette
(00:54):
Guzman.
Thank you, ms Yvette.
Speaker 2 (00:58):
Thank you for having me.
I'm excited to be here.
Speaker 1 (01:00):
Yes, ceo of Olive Health.
So thank you for joining thepodcast.
I'm just going to start offjust naturally.
Speaker 2 (01:07):
you know, just tell me about you know what you do
and just you know what youprovide to our community years
ago in Tampa Bay and basically Iwanted to help people that were
at home that couldn't get outto their health care
appointments easily.
(01:28):
So I really wanted to focus onelderly individuals and
individuals with disabilities.
And when I started the companyI was volunteering with the
Special Olympics and a lot ofthe individuals that were on the
teams that I was volunteeringwith.
They were having trouble evengetting their physicals done for
them to be able to participatebecause of issues with access to
(01:48):
care.
And that broke my heart hearingsome of them waiting two hours
in a waiting room to get aphysical so that they could
participate in the SpecialOlympics.
So we wanted to bring somethingout to.
We go to community events sowe'll go out to practices for
teams and do physicals there,and then we also go to
individuals' homes and that'sany age and we also go to
(02:13):
communities so senior livingcommunities, group homes for
individuals with disabilities.
So we're really just trying tobe wherever people need
healthcare to make it moreaccessible.
Speaker 1 (02:23):
Right, right, and your target location here in
Central Florida, orlando Marketin greater Tampa Bay area yes,
yeah, so I noticed here too,just researching.
You serve over 3,000 patientsin the community.
That's a large organization andjust from what you build up,
you know your own platform andyour team.
(02:44):
That's very impressive.
You know it makes me think, man, what did I do with my life?
What did I do in my life?
I want to be like Dr Guzmanwhen I grow up, right.
But the accessibility of healthcare is a need.
A lot of people we have a lotof caregivers here that care for
their loved one in home becauseof financial constraints that
(03:05):
are caring for their loved onein home because of financial
constraints in regards tomeeting the financial
capabilities to be in anassisted living facility.
Speaker 2 (03:14):
So you going out with your organization providing
that care is very important forsure, absolutely, and that's
really what we saw is, you know,even people who are working
from home, if they have anelderly parent or an individual
child with special needs,they're still having to miss
work to go out and take them toappointments.
So now we can just come totheir house.
It makes it super convenient,and then, of course, they don't
even have to be there if theelderly person you know lives
(03:36):
with their kids and their kidsout at work.
We come in, we can call theirson or daughter, you know,
during the appointment and youknow they don't have to miss
work and everybody's getting thecare that they deserve.
Speaker 1 (03:48):
Okay, All right.
So I want you to take a momentto brag on yourself, right, Brag
on yourself.
Talk about some of youraccomplishments.
It doesn't have to necessarilybe awards.
It could be just something justyou achieved in life, just in
general, that felt good to youas a person, but something that
you know your family would beproud of you as well.
Speaker 2 (04:08):
Well, there's so many things that I've, you know, set
out to accomplish.
I've always been kind of a busybody, so even as a kid I did,
you know, all different kinds ofactivities.
But I'd say that my family isdefinitely super proud of the
organization that we've builtand also that the focus that we
have on providing quality care,so we're not just trying to see
(04:29):
a ton of patients, but alsomaking sure they're providing
the best care, and that's trulywhat I'm most proud of.
Speaker 1 (04:35):
Your hobbies interests.
What do you do for fun?
Speaker 2 (04:37):
I love to travel.
So when I'm not, you know,working away, and I am super
committed to seeing patients,you know we see patients in the
evenings, on weekends and thingslike that but I do love to
travel.
I've been to every continentexcept Australia and Antarctica
Wow so.
Speaker 1 (04:54):
I checked out your Facebook page.
I'm not a stalker, but I sawall of those photos.
I'm like, oh my gosh, she'severywhere.
Speaker 2 (05:02):
Yes, I really do like to travel.
It's super fun and that'sdefinitely one of my passions.
Speaker 1 (05:07):
This is really good.
That's actually a passion ofmine to travel.
But I have to get to that point.
I'm going to do better at somepoint.
So your team, yourorganizational structure with
Olive Health, you just reallybreak that down for audience,
for the audience, and shout out,give them a big shout out here
on the show.
Speaker 2 (05:23):
My team is amazing.
When I saw this question I wassuper excited because a lot of
people ask me questions aboutmyself and how I started the
organization.
But I couldn't have done itwithout the team that I have.
So one of my really closefriends her name is Miranda.
She's also an NP and I alwaystell people she's the better
half of this NP duo.
So I'm a nurse practitioner andI'm the one with a lot of the
(05:44):
ideas, but she truly has a heartfor patient care and compassion
and attention to detail.
So when I started the company Iknew that I needed help and she
was.
We had worked together before.
She was the first person Ithought of that I wanted to have
on my team and she's workedwith me since the beginning and,
like I said, she makes a lot ofour calls out to our patients.
Worked with me since thebeginning and, like I said, she
(06:06):
makes a lot of our calls out toour patients.
She does tele visits, she doesin-person visits.
She's amazing.
Everyone loves her.
She's super thorough.
And then also a few years ago,my cousin.
He's an IT guru.
He worked for Verizon for areally long time and we were
trying to get an office businessline set up and I called him up
and I was like, hey, you knowI'm terrible at it things, can
(06:27):
you help me with this?
And of course he did it.
It was perfect.
And I was like you know, he hadbeen doing the it stuff for a
long time and I I really neededsomebody like that on my team to
handle like business stuff andit and all that.
And so he joined our team.
His name's Joel, and it's sogreat to have like a family
member on the team because, likeyou know, there's just you can
(06:47):
just go to them and it's superclose knit like team that we
have.
Speaker 1 (06:52):
Yeah, so that's really good.
That always is something topoint.
For me as well is just with mebuilding my organization Like I
don't know.
I just feel more comfortablewith people that I can trust.
You know around.
I see that in some ALFs as well, like they'll hire you know
some people that in their familymembers.
But it really helps having thatfamily oriented practice.
(07:14):
And that actually feeds offinto the care you know, in the
customer service you provide.
You know because, you sort ofcan feel how they feel Right.
Speaker 2 (07:23):
And you treat the, you know the patients as your
family really.
And it becomes a familyorganization, and that's really
what we're focused on for sure.
Speaker 1 (07:31):
Good, good.
So let's go over the servicesthat Olive Health provide.
Just a list of services youprovide to the community.
Speaker 2 (07:37):
So our main service that we provide is primary care.
So think of it as just aregular doctor's office, except
we're coming to you.
So that means you know ifyou're feeling sick or you just
need a physical blood work,anything like that, we can come
to your home, um wherever thatis, so that could be assisted
living, group home or anindividual residence.
(07:57):
And then we also do tele visits.
So tele visits got really bigduring COVID, but they're
definitely here to stay.
They're not going away.
Everybody loves the convenienceand we love to use tele visits
because you don't have to wait.
We have a nurse practitionerthat is available every day from
, you know, 8 until 6 pm, so wedo the evening appointments too.
(08:18):
You're not feeling well?
You get to talk to someone onour team right away and get your
medication sent in.
You know we just lovetelevisits.
So, we are constantly seeingthat that is growing.
We also do community events.
So we do flu shot clinics forassisted living facilities,
senior communities, things likethat.
And then we also partner with alot of organizations to do
(08:42):
in-home blood work, x-rays soreally trying to bring you
literally everything from aclinic standpoint to your home.
In addition to that and like Isaid, I'm one of those people
who likes to do everything wealso do weight loss.
So everybody's kind of big onthe semaglutides and GLP-1s
right now and we see the benefitof those medications.
(09:02):
Obesity is a huge epidemic inour country so we definitely
wanted to offer those to ourpatients.
We didn't want them to have togo somewhere else for that.
So we also offer those services.
And then we also do aesthetics.
So we do Botox fillers and wecan do those in home.
We can do a party for a groupof friends, and I used to say
(09:23):
you know for the— yes Botox offriends and I used to say, you
know, for the yes, botox parties.
So I used to say it was only youknow.
I'd say like, oh, get your ladyfor like girlfriends together.
But let me just tell youthere's a lot of guys that are
really jumping on the Botoxwagon.
Speaker 1 (09:35):
So what do the guys do?
Speaker 2 (09:37):
their forehead and yeah, a lot of forehead, you
know to get, get it smoothed out.
So really smoothing out thewrinkles, trying to look younger
, we're all trying to do that.
Speaker 1 (09:46):
So what do you think I could do right here?
What would you do to me?
Because all my life I got thisfrom my mom, this line right
here.
So people think I'd be mad, butI don't be mad sometimes.
Speaker 2 (09:56):
Yeah, so that is one of the main lines that everybody
brings to us when they want toget botox, and it just smooths
it out.
Speaker 1 (10:03):
you just literally can't use those muscles anymore,
so it would just give you thatsmooth fresh look so god, okay,
I don't know, guys did that oh,yeah, tell me something so, as
you can see audience here today,uh, all right, before I
transition that sound there, uh,is uh our time for our surprise
(10:24):
moment, surprise moment with DrGuzman, all right.
So we're going to have we'regoing to interject now to start
a little game here, and whatthis moment here is called
moment of justice.
All right, I know I didn't seeyou this ahead of time, because
I want you, I want to see theraw report from you.
Speaker 2 (10:42):
Okay.
Speaker 1 (10:43):
Moment of justice means in healthcare.
This is the question to you.
In healthcare, if there wassomething that you are
passionate about, that youpassionately feel that you could
change, what would it be?
And I want you to get a rawreport too.
Speaker 2 (11:03):
Okay.
Speaker 1 (11:04):
Yeah.
Speaker 2 (11:04):
So I think the biggest thing that comes to mind
is just like how healthcare hasso many layers and like, say,
I'm seeing a new patient, Idon't have all the information
about that person.
You know, sometimes I have,like you know, a couple notes
from their previous doctor.
If they were in the hospital, Imight have some of the hospital
summary, but it's like hard toget that whole picture of
(11:25):
somebody.
Yeah, you have to fill out forms, you have to fax stuff to you
know so many different places totry and collect that data, and
I've seen that um, in some it umthings that I've been reading
about is that that's really abig focus is they're trying to
create, like almost like, anApple watch or something where
you can like collect your healthcare data on it and then that
(11:48):
way you'd be able to like haveeverything when you go to see a
new doctor, or something likethat, and not to me, that would
just solve so many, so manychallenges that we have.
Speaker 1 (11:58):
That's a good point.
That's a good answer, actually.
Thank you for sharing that, soyou can.
So, if they come out with that,it would sort of be like a QR
code or something.
Speaker 2 (12:07):
Yes.
Speaker 1 (12:08):
That would go all to your medical record information.
You know what Like a dot cardor something you heard of the
dot card.
Yes, so if you had a dot cardbut it was associated with your
medical history, yes, I need amedication list.
Speaker 2 (12:21):
That'd be great, one that's accurate, if I could have
my everything I wish for.
You know so, but I mean, I'msure you see it too in
facilities and you know thetransition and you know meds get
changed and you don't get itupdated Exactly.
Speaker 1 (12:35):
You're trying to, in skilled nursing, for instance,
you're trying to admit a patientfrom the hospital and you're
like, well, we're waiting on therecords from the from the
doctor.
Are we waiting from the casecoordinator waiting to get the
records over?
I know they have databases now,like Aiden, to assist with that
process, but I understand whatyou're saying, like it could be
a faster situation.
You know.
(12:56):
So, that's a good point.
At Comfort Measures Consulting,we're here to help you navigate
the complexity of health care.
If you're caring for a lovedone as a caregiver, you don't
have resources, you don't knowwhat questions to ask.
You need to have options right.
Give Comfort Measures a call,give us a chance.
First consultation is free.
(13:18):
Speak with me, comfort MeasuresConsultant 850-879-2182.
You can also visit our websiteat
wwwcomfortmeasuresconsultingcom.
Talk to you soon.
All right, so going back,getting back into the interview
(13:39):
now.
All right, unique approach.
So you indicated the holisticapproach to all of health, which
is very good.
But what is?
What do you see as a challengeto holistic health care?
Speaker 2 (13:52):
The biggest challenge , I'd say, is that there's a
constraint with insurancecompanies and their
reimbursement.
So they're really reimbursingto the health care providers a
certain, pretty much a flat fee.
So it doesn't matter howcomplicated or how much time you
need when you're setting up anappointment.
You're really given, you know,40, 45 minutes, you know max,
(14:13):
and in a lot of doctor's officethey really trim that down.
Sometimes you only spend 15minutes with a healthcare
provider.
So we really try to maximizethat.
You know, we do take a lot ofinsurance plans and we try to
provide the best care possible.
We spend as much time aspossible with our patients.
But I'd say that's one of thebiggest constraints is not being
(14:33):
able to spend enough time withthe patients because of the
insurance restrictions and thetime that they're allotting for
that visit and things like that.
Speaker 1 (14:41):
That makes sense, okay, so share with me just your
just if you can walk us througha patient experience right, or
share a story regarding thisexperience that really touched
your heart with a family memberor patient.
Speaker 2 (14:56):
Wow Okay.
Speaker 1 (14:57):
Well, there's so many .
Speaker 2 (14:58):
I know you probably have so many, there's so so many
, but I'd say that the ones thathave really touched me the most
and I'll, you know, make itgeneral, but this is a lot of
our patients.
We have a lot of elderly couplesthat are still living at home
and the husband or wife is acaregiver to a sicker spouse,
and we go into the home, youknow, luckily.
(15:20):
You know whether it's the homehealth company or a friend of
the family or a daughter or sonthat somehow finds us.
We're always so grateful whenthey do and they're so relieved
that somebody is going to comein there.
But we see, you know, thestruggles that they're having
trying to get all the resources,trying to navigate it.
It's hard enough for you and Ito navigate that and we kind of
(15:41):
live in that world, but forelderly people to navigate the
health care system is prettymuch impossible.
It's so complicated.
There's so much stuff that'sonline now and they didn't grow
up with online stuff and portalsand this and that they didn't
grow up with online stuff andportals and this and that.
So we see that those patientsreally that are at home, that
(16:01):
maybe they're, you know, limitedcaregiver support, or their
kids are working or they're outof town you know they don't live
here those are the ones that weare able to help the most and
they really, you know, touch myheart that we're able to make
such a huge impact and makethings easier Seeing that
initial response from them whenyou come in and you answering
all the questions or providingthe things that they were in
(16:24):
need of, right, absolutely.
Speaker 1 (16:26):
And when they, I'm telling you family members and
just working with family members, it feels so good to them, just
their reactions from myexperience working in hospice
when you come in and you haveanswers, they really love that.
What are some challengesoutside of the insurance aspect
that you touched on, that youthink caregivers face and how
(16:49):
can they address it?
Because a lot of times and Itry to communicate to the
audience, the caregivers outthere that one, they don't know
resources that are available andtwo, they don't want to reach
out.
They take the ownership of thisis my mama.
I'm going to take care of her,you know.
Speaker 2 (17:06):
Absolutely.
Yeah, I think there's a lot ofservices that are underutilized.
A lot of people are paying forinsurance plans or have paid in.
You know, if you're a Medicarebeneficiary, you've spent your
life paying into this and thenyou know you get to a time when
you really need those resourcesand it can be frustrating to
sort of navigate that because,like I said, they don't make it
easy.
But really connecting withcommunities, reaching out to
(17:28):
health care providers whetherit's hospice, home health,
mobile primary care it reallytakes like an army, but each
person that you interact withwill bring you more and more
resources, because that's whatwe try to do.
When we go in for mobileprimary care, we're also looking
at okay, what about yourpharmacy benefits?
There's a lot of you knowmedications that you could be
getting.
(17:48):
Can you get them delivered toyour house?
If you're elderly and notdriving?
Or if you're eligible for homehealth, can we bring that in so
they can help you manage themedicines or get you some
therapy, things like that?
So I think it's really aboutfinding those resources and just
continuing to reach out,because you don't have to do it
alone and I feel like so manypeople feel like they have to do
it by themselves and it's just,it's impossible.
(18:10):
It's so much to kind ofovercome.
Speaker 1 (18:13):
What would you recommend as a way to for family
members or caregivers toactually access patient
education?
Do you have a resource to shareat all?
Speaker 2 (18:23):
Well, we do a lot of patient education.
So luck, I mean, that's whatI'm saying.
Medicare has a lot of programs,so we actually do chronic care
management.
So, on top of the regularvisits that you're having with
your provider for acute needs,one of our nurse practitioners
is assigned to your case and shetouches base with you a couple
times a month for those chronicneeds that aren't, you know,
(18:45):
really eligible for a visit, butare things that come up.
So we do a lot of educationabout medications, interactions
and then preventative healthcare.
So I think programs like thatare amazing.
Speaker 1 (18:56):
Yes, yes, yes.
Preventative health care.
That's a good point there.
So sticking with preventativemeasures, because that's one
thing that Comfort MedicineConsulting we try to focus on
and that's why I wanted thisplatform to have people like
yourself to share those insightsfor preventative aspects.
So how can a family member orcaregiver, or even the aging
(19:19):
adult, the patient themselves,create a home environment that
supports their health and thewell-being of an aging adult?
Speaker 2 (19:28):
I really think that a lot of.
There's so many things you cando.
I think getting outside everyday, moving around, whether even
if it's just a little walk downyour driveway, if that's all
you can do, because I thinkpeople aren't getting outside
enough, especially as they age,I tend to stay inside more and
that leads to a lot ofdisturbances with vitamin D
(19:51):
deficiency and then also sleepdisturbance.
So I have a lot of people thatare aging.
They have increased sleepdisturbance but we're inside so
much we don't have that naturalvitamin D and circadian rhythm.
So I'd say, you know, it reallyis the basics, but it's the
things that we neglect.
And I have so many people cometo me and they're not feeling
good and we talk about theirsleep and them drinking water,
(20:12):
and I'm like I can give you ahandful of pills, but if you
don't sleep and drink water, youknow you're still not going to
feel very good and that's why Ithink that it's so important as
we age that you know we think,oh, we're aging.
It's not as important to getactive or, you know, go to sleep
at night.
I have so many older peoplethat are watching TV or the news
right before they go to bedLike I don't think that there's
(20:34):
anything that'll keep you up atnight more than watching the
news or something like that.
So I always tell them like youknow, can we change what you're
doing at night, change yourbedtime routine?
And it's things like thatthat'll really give you
longevity.
I think that there's a lot ofother preventative healthcare
things, of course, like cancerscreenings.
Skin cancer, colon cancer,breast cancer are three that we
(20:54):
focus a lot on, and then, ofcourse, diabetes and high blood
pressure.
But, like I said, a lot of thatgoes back to getting good sleep
and getting moving.
Speaker 1 (21:03):
Getting moving.
I know, I don't know, but justfrom your assessment, is it
hotter now than it was when wewere younger?
Speaker 2 (21:13):
I mean, I think so.
I'm not a meteorologist, by anymeans.
Speaker 1 (21:17):
I know, I know Just from us.
Speaker 2 (21:19):
Yeah, it definitely feels hotter man.
Speaker 1 (21:21):
I remember one night we was driving from Crate's and
it was like 1030 around thattime and it was 91 degrees.
Like how is it in the 90s at1030 at night?
Yeah, it's crazy, yeah, it'scrazy.
So 30 at night?
Yeah, it's crazy, yeah, it'scrazy.
So I just thought about that.
When you said getting thatnatural vitamin D, do you offer
or suggest any type of naturalremedies at all or supplements?
Speaker 2 (21:44):
Absolutely.
So we go over supplements withour patients.
We do a lot of testing, sowe'll do blood work.
We check vitamin D very oftenon our patients because, like I
said, it's one thing that I'dsay is overlooked a lot, but
vitamin D deficiency is veryprevalent.
Speaker 1 (22:01):
Okay, good.
So transitioning to communityand community outreach, what are
some things that Olive Healthare involved in just out in the
community, or just anypartnerships with other
providers?
Speaker 2 (22:15):
Absolutely.
We're huge on communityresources and things like that,
so we go to community fairs inHillsborough County, pinellas
and Pasco.
Anything we get invited to,we'll definitely send somebody
to.
We also take students, sostudents from any university.
We have opportunities for themto shadow or precept with us.
(22:37):
We love doing that and, like Imentioned before, I'm super
passionate about the SpecialOlympics and individuals with
special needs, so me and a lotof our other providers volunteer
for their events.
They always need medical staffthere and things like that, and
in the elderly community, in ourassisted livings, we're always
trying to do activities withthem.
(22:57):
We actually recently did agreat activity.
It was about water drinking,because a lot of people, as you
age, you also don't feel asthirsty You're naturally not, as
you don't get that sensation asmuch and so we did a really fun
.
It was like a happy hour themedevent for a senior living
community and we had a bunch ofthose like flavoring things for
(23:18):
water and then we got likelittle umbrellas and everybody
was having their little mocktailand, um, you know, just found
it easier to drink that versus acup of water.
But it was literally just waterwith a little flavor in it all
right, so uh, for patients andfamilies.
Speaker 1 (23:36):
Why is Olive Health the best choice?
Speaker 2 (23:40):
For patients and families.
Like I said, we just try toprovide really compassionate
care and, like I said, we try togive you as much time and
attention as you need anddeserve.
And that's what it's really allabout is having health care
providers that will listen toyou, that'll go to fight for you
when you have to get thosethings that maybe are more
complicated to navigate, and wereally try to be diligent and
(24:03):
follow through on those thingsthat we know mean the most to
our patients and families.
Speaker 1 (24:07):
Okay, all right, all right, we got a special gift for
Dr Guzman for coming on to theshow.
My baby girls, my baby Melanie.
Speaker 2 (24:16):
Thank you so much.
All right, all right, here wego.
Thank you.
So, thank you for doing this.
Speaker 1 (24:23):
I know you drove way over here in Zephyr Hills,
Boondocks, to join the segmenthere, so I'm greatly
appreciative for you having meand just engaging.
Now.
We've been actuallycommunicating for a while for
you to have the interview, butyou stayed on, you know, you
stayed in course with me andgiving me an opportunity on this
platform.
That is new, right newer, andyou are a well-established
(24:46):
person, so this means a lot tome and my family, you know.
So, from the bottom of my heart, I'm very grateful.
So thank you so much.
Speaker 2 (24:55):
My pleasure.
Speaker 1 (24:55):
For younger students out there.
I know a lot of my targetaudience are, you know,
individuals our age, you know toaging adults.
But if you were talking to orspeaking to and I know you do a
lot of work with USF students Ifyou were speaking to a student,
a junior Guzman, a juniorYvette Guzman, what would you
(25:16):
say to them?
Speaker 2 (25:24):
I would say to them to dream bigger.
I think that when we're growingup, especially when we're in
college, it's like this set sortof track that we're supposed to
go on and kind of thesemilestones and whatever career
you're kind of going in, and Ithink that that can really hold
you back.
There's so many moreopportunities.
Being an entrepreneur issomething that I never thought
about when I was in college, butI think it's super rewarding
and you can be more creative andcreate your own path.
Speaker 1 (25:46):
Yes, good, that's wonderful, Wonderful.
Anything new with you in lifeor family life?
Just give us a little spill onthe family life.
Where are you from?
Speaker 2 (25:56):
I'm from Plant City, so I'm also from a small town.
Speaker 1 (25:59):
So coming to.
Speaker 2 (25:59):
Zephyr Hills wasn't too different Too different yeah
.
But I love where I'm from.
I actually worked at thehospital in Plant City.
Speaker 1 (26:07):
Was it South Florida Baptist, south Florida.
Speaker 2 (26:09):
Baptist, so I love that.
I came from a small town and Ihad a ton of opportunities there
.
Luckily, my mom was also anurse, so I've grown up in
healthcare.
But no matter what yourbackground is, whether your
parents are in healthcare orwhatever they're in, I feel like
you can do whatever you want.
(26:29):
Neither of my parents areentrepreneurs and, to be honest,
they were a little scared whenI told them I wanted to start my
own company, because you knowparents.
You know parents you know areused to you know the same thing,
they're used to you being onthat path and they want you to
be safe and have expectedoutcomes.
But you know they have seen somuch joy from you know seeing my
company grow and they'll goanywhere, like just this week my
(26:52):
mom was at Sam's Club pickingup stuff for assisted living,
living Week and things like that.
So you know it's really is afamily thing that we get to
support and create.
Speaker 1 (27:02):
So awesome.
That's wonderful Family story.
You know, and that's really,really good for yourself.
You really did and you had agreat example.
You know your parents, but youtook it to another level and you
should be proud of yourself.
I'm proud of you.
Speaker 2 (27:16):
Thank you.
Speaker 1 (27:17):
And I know our audience is for you know what
you do and how you're committedand dedicated.
Is there any new initiatives orAny long-term goals you all
have set for Olive Health?
Speaker 2 (27:29):
Absolutely.
We're always wanting toinnovate and help more people.
So I'd say our biggest goal isto, you know, continue to spread
the word so that more peoplecan access our resources for
them, you know, whether they'rein the home or in an assisted
living.
And then other goals that wehave is also to meet with those
insurance companies and talk tothem about the struggles that
(27:51):
their patients are havingbecause of the restrictions that
they have.
So that's something I'm superpassionate about is getting up
to that legislative type leveland also those insurance
companies and those people thatare making decisions, and
letting them know like some ofthe things that they're putting
in place are actually hurtingthe people that they're supposed
to be helping.
Speaker 1 (28:10):
That is a wonderful point, wonderful point.
So I think, olive Hill, in mypersonal opinion, is a wonderful
aspect of our community and forit to have.
And just thinking of yourorigins, your story, your
journey, is a great example tothe youth and other individuals
(28:32):
that want to aspire to just goout and do things on their own.
Even if you're changing, youknow your lineage, you know
you're the first, you know doingit.
Same with me with this podcast.
It was a risk.
You know it was just saying man, are you really going to do it?
Because you hear it all thetime.
(28:55):
Every time I used to tell peopleI'm going to do a podcast,
they'll say, oh, I was going todo one too now, but everybody
was was going to do one, but uh,just taking that step and doing
it.
It's a lot of work, it's not aseasy as you think and also, I
always tell my guests, like Itold you before the show, I tend
to be the one to mess up on thepodcast, not my guests.
So, like you, do a marvelous aswell, but it just takes a leap
of faith and I always.
(29:16):
I remember my wife.
We went to new Orleans for um,what's it called?
Um, what's the festival in newOrleans?
Essence festival went there andjust to see all of the
entrepreneurs and the owners Ispent a whole lot of money just
because it's just supportingother individuals that are
like-minded and just seeing,because I understand the risk.
(29:38):
How hard you have to work thenights.
You have to stay up late thatpeople don't see, right, I'm
sure you do a whole lot of workbehind the scenes that people
don't even see.
So it requires a lot.
So again, big shout out to yourteam.
I made sure that I wanted toadd that in the show because I
(29:58):
know it takes a team to buildsomething in which you have
established.
So you all are doing awonderful job in what you do for
the community, so continue towork.
I look forward to the growth,as you've indicated, of you know
speaking to some of thesedecision makers, to sort of
improve healthcare, theinsurance aspect as well.
(30:19):
So I thank you coffee listeners.
I really appreciate you all forjoining us today and I wanted
just to ask before I conclude isthere any followers you want to
share with the audience at all?
If you would, you can shareyour socials and where they can
reach you at locations.
All of that please.
Speaker 2 (30:37):
Absolutely so.
For anyone interested ingetting more information about
our services, our website isolive O-L-I-V-E health F-L dot
com.
So F-L like Florida, so FLFLcomso FL like Florida.
And then our office number is813-417-4767.
And on the website there's anintake form for new patients or
(30:58):
a request for information, andthen if you call our office
you'll talk to one of ouramazing medical assistants and
you can get any questionsanswered and they can kind of
walk you through the intakeprocess.
So I'd love to help anybody outthere in need.
Or if you're a community memberthat has an organization that
needs something, you candefinitely reach out to us as
well.
We'd love to collaborate.
Speaker 1 (31:20):
Comfy listeners, dr Yvette Guzman, olive Health they
have your back.
Thank you for tuning in.
Like, comment, subscribe Also.
Also.
We're on YouTube at the lessoncomfy podcast.
We try to get our subscriptionsup, so please support.
You also can locate them, socomfort measures consulting on
(31:43):
Facebook and Instagram, as wellalso on my LinkedIn page, norman
Harris Harris.
So please support.
We try to build up a platformthat provides entertainment but
also education for listeners,for the audience, that provide
them information and resourcesthat can benefit them from a
(32:06):
preventative health standpoint.
That's the passion of ComfortManagement Consultants.
Like-minded individuals like DrGuzman as well will continue to
have them on the show.
All right, so please support.
I know you like watching Lawand Order.
I know you like watching whatare all those other shows and
drama shows.
Let's add us in there.
Tune in.
(32:27):
Thank you, thank you forwatching.
Welcome to another episode of the let's Get Comfy
podcast your home for love,peace, joy, but, most of all,
comfort.
I am your host, norman Harris,sole proprietor of the Less Than
Comfort podcast, but also theCEO and founder of Comfort
Measures Consultant.
Thank you, comfort listeners,for joining us again.
(00:33):
I have a special surprise,special surprise for you today
someone that has going to besharing their insight and
expertise, but also entrepreneurright, A woman of power, woman
of vision, and she's going toshare her insight, her journey
with us today and thank you somuch for joining us, dr Yvette
(00:54):
Guzman.
Thank you, ms Yvette.
Speaker 2 (00:58):
Thank you for having me.
I'm excited to be here.
Speaker 1 (01:00):
Yes, ceo of Olive Health.
So thank you for joining thepodcast.
I'm just going to start offjust naturally.
Speaker 2 (01:07):
you know, just tell me about you know what you do
and just you know what youprovide to our community years
ago in Tampa Bay and basically Iwanted to help people that were
at home that couldn't get outto their health care
appointments easily.
(01:28):
So I really wanted to focus onelderly individuals and
individuals with disabilities.
And when I started the companyI was volunteering with the
Special Olympics and a lot ofthe individuals that were on the
teams that I was volunteeringwith.
They were having trouble evengetting their physicals done for
them to be able to participatebecause of issues with access to
(01:48):
care.
And that broke my heart hearingsome of them waiting two hours
in a waiting room to get aphysical so that they could
participate in the SpecialOlympics.
So we wanted to bring somethingout to.
We go to community events sowe'll go out to practices for
teams and do physicals there,and then we also go to
individuals' homes and that'sany age and we also go to
(02:13):
communities so senior livingcommunities, group homes for
individuals with disabilities.
So we're really just trying tobe wherever people need
healthcare to make it moreaccessible.
Speaker 1 (02:23):
Right, right, and your target location here in
Central Florida, orlando Marketin greater Tampa Bay area yes,
yeah, so I noticed here too,just researching.
You serve over 3,000 patientsin the community.
That's a large organization andjust from what you build up,
you know your own platform andyour team.
(02:44):
That's very impressive.
You know it makes me think, man, what did I do with my life?
What did I do in my life?
I want to be like Dr Guzmanwhen I grow up, right.
But the accessibility of healthcare is a need.
A lot of people we have a lotof caregivers here that care for
their loved one in home becauseof financial constraints that
(03:05):
are caring for their loved onein home because of financial
constraints in regards tomeeting the financial
capabilities to be in anassisted living facility.
Speaker 2 (03:14):
So you going out with your organization providing
that care is very important forsure, absolutely, and that's
really what we saw is, you know,even people who are working
from home, if they have anelderly parent or an individual
child with special needs,they're still having to miss
work to go out and take them toappointments.
So now we can just come totheir house.
It makes it super convenient,and then, of course, they don't
even have to be there if theelderly person you know lives
(03:36):
with their kids and their kidsout at work.
We come in, we can call theirson or daughter, you know,
during the appointment and youknow they don't have to miss
work and everybody's getting thecare that they deserve.
Speaker 1 (03:48):
Okay, All right.
So I want you to take a momentto brag on yourself, right, Brag
on yourself.
Talk about some of youraccomplishments.
It doesn't have to necessarilybe awards.
It could be just something justyou achieved in life, just in
general, that felt good to youas a person, but something that
you know your family would beproud of you as well.
Speaker 2 (04:08):
Well, there's so many things that I've, you know, set
out to accomplish.
I've always been kind of a busybody, so even as a kid I did,
you know, all different kinds ofactivities.
But I'd say that my family isdefinitely super proud of the
organization that we've builtand also that the focus that we
have on providing quality care,so we're not just trying to see
(04:29):
a ton of patients, but alsomaking sure they're providing
the best care, and that's trulywhat I'm most proud of.
Speaker 1 (04:35):
Your hobbies interests.
What do you do for fun?
Speaker 2 (04:37):
I love to travel.
So when I'm not, you know,working away, and I am super
committed to seeing patients,you know we see patients in the
evenings, on weekends and thingslike that but I do love to
travel.
I've been to every continentexcept Australia and Antarctica
Wow so.
Speaker 1 (04:54):
I checked out your Facebook page.
I'm not a stalker, but I sawall of those photos.
I'm like, oh my gosh, she'severywhere.
Speaker 2 (05:02):
Yes, I really do like to travel.
It's super fun and that'sdefinitely one of my passions.
Speaker 1 (05:07):
This is really good.
That's actually a passion ofmine to travel.
But I have to get to that point.
I'm going to do better at somepoint.
So your team, yourorganizational structure with
Olive Health, you just reallybreak that down for audience,
for the audience, and shout out,give them a big shout out here
on the show.
Speaker 2 (05:23):
My team is amazing.
When I saw this question I wassuper excited because a lot of
people ask me questions aboutmyself and how I started the
organization.
But I couldn't have done itwithout the team that I have.
So one of my really closefriends her name is Miranda.
She's also an NP and I alwaystell people she's the better
half of this NP duo.
So I'm a nurse practitioner andI'm the one with a lot of the
(05:44):
ideas, but she truly has a heartfor patient care and compassion
and attention to detail.
So when I started the company Iknew that I needed help and she
was.
We had worked together before.
She was the first person Ithought of that I wanted to have
on my team and she's workedwith me since the beginning and,
like I said, she makes a lot ofour calls out to our patients.
Worked with me since thebeginning and, like I said, she
(06:06):
makes a lot of our calls out toour patients.
She does tele visits, she doesin-person visits.
She's amazing.
Everyone loves her.
She's super thorough.
And then also a few years ago,my cousin.
He's an IT guru.
He worked for Verizon for areally long time and we were
trying to get an office businessline set up and I called him up
and I was like, hey, you knowI'm terrible at it things, can
(06:27):
you help me with this?
And of course he did it.
It was perfect.
And I was like you know, he hadbeen doing the it stuff for a
long time and I I really neededsomebody like that on my team to
handle like business stuff andit and all that.
And so he joined our team.
His name's Joel, and it's sogreat to have like a family
member on the team because, likeyou know, there's just you can
(06:47):
just go to them and it's superclose knit like team that we
have.
Speaker 1 (06:52):
Yeah, so that's really good.
That always is something topoint.
For me as well is just with mebuilding my organization Like I
don't know.
I just feel more comfortablewith people that I can trust.
You know around.
I see that in some ALFs as well, like they'll hire you know
some people that in their familymembers.
But it really helps having thatfamily oriented practice.
(07:14):
And that actually feeds offinto the care you know, in the
customer service you provide.
You know because, you sort ofcan feel how they feel Right.
Speaker 2 (07:23):
And you treat the, you know the patients as your
family really.
And it becomes a familyorganization, and that's really
what we're focused on for sure.
Speaker 1 (07:31):
Good, good.
So let's go over the servicesthat Olive Health provide.
Just a list of services youprovide to the community.
Speaker 2 (07:37):
So our main service that we provide is primary care.
So think of it as just aregular doctor's office, except
we're coming to you.
So that means you know ifyou're feeling sick or you just
need a physical blood work,anything like that, we can come
to your home, um wherever thatis, so that could be assisted
living, group home or anindividual residence.
(07:57):
And then we also do tele visits.
So tele visits got really bigduring COVID, but they're
definitely here to stay.
They're not going away.
Everybody loves the convenienceand we love to use tele visits
because you don't have to wait.
We have a nurse practitionerthat is available every day from
, you know, 8 until 6 pm, so wedo the evening appointments too.
(08:18):
You're not feeling well?
You get to talk to someone onour team right away and get your
medication sent in.
You know we just lovetelevisits.
So, we are constantly seeingthat that is growing.
We also do community events.
So we do flu shot clinics forassisted living facilities,
senior communities, things likethat.
And then we also partner with alot of organizations to do
(08:42):
in-home blood work, x-rays soreally trying to bring you
literally everything from aclinic standpoint to your home.
In addition to that and like Isaid, I'm one of those people
who likes to do everything wealso do weight loss.
So everybody's kind of big onthe semaglutides and GLP-1s
right now and we see the benefitof those medications.
(09:02):
Obesity is a huge epidemic inour country so we definitely
wanted to offer those to ourpatients.
We didn't want them to have togo somewhere else for that.
So we also offer those services.
And then we also do aesthetics.
So we do Botox fillers and wecan do those in home.
We can do a party for a groupof friends, and I used to say
(09:23):
you know for the— yes Botox offriends and I used to say, you
know, for the yes, botox parties.
So I used to say it was only youknow.
I'd say like, oh, get your ladyfor like girlfriends together.
But let me just tell youthere's a lot of guys that are
really jumping on the Botoxwagon.
Speaker 1 (09:35):
So what do the guys do?
Speaker 2 (09:37):
their forehead and yeah, a lot of forehead, you
know to get, get it smoothed out.
So really smoothing out thewrinkles, trying to look younger
, we're all trying to do that.
Speaker 1 (09:46):
So what do you think I could do right here?
What would you do to me?
Because all my life I got thisfrom my mom, this line right
here.
So people think I'd be mad, butI don't be mad sometimes.
Speaker 2 (09:56):
Yeah, so that is one of the main lines that everybody
brings to us when they want toget botox, and it just smooths
it out.
Speaker 1 (10:03):
you just literally can't use those muscles anymore,
so it would just give you thatsmooth fresh look so god, okay,
I don't know, guys did that oh,yeah, tell me something so, as
you can see audience here today,uh, all right, before I
transition that sound there, uh,is uh our time for our surprise
(10:24):
moment, surprise moment with DrGuzman, all right.
So we're going to have we'regoing to interject now to start
a little game here, and whatthis moment here is called
moment of justice.
All right, I know I didn't seeyou this ahead of time, because
I want you, I want to see theraw report from you.
Speaker 2 (10:42):
Okay.
Speaker 1 (10:43):
Moment of justice means in healthcare.
This is the question to you.
In healthcare, if there wassomething that you are
passionate about, that youpassionately feel that you could
change, what would it be?
And I want you to get a rawreport too.
Speaker 2 (11:03):
Okay.
Speaker 1 (11:04):
Yeah.
Speaker 2 (11:04):
So I think the biggest thing that comes to mind
is just like how healthcare hasso many layers and like, say,
I'm seeing a new patient, Idon't have all the information
about that person.
You know, sometimes I have,like you know, a couple notes
from their previous doctor.
If they were in the hospital, Imight have some of the hospital
summary, but it's like hard toget that whole picture of
(11:25):
somebody.
Yeah, you have to fill out forms, you have to fax stuff to you
know so many different places totry and collect that data, and
I've seen that um, in some it umthings that I've been reading
about is that that's really abig focus is they're trying to
create, like almost like, anApple watch or something where
you can like collect your healthcare data on it and then that
(11:48):
way you'd be able to like haveeverything when you go to see a
new doctor, or something likethat, and not to me, that would
just solve so many, so manychallenges that we have.
Speaker 1 (11:58):
That's a good point.
That's a good answer, actually.
Thank you for sharing that, soyou can.
So, if they come out with that,it would sort of be like a QR
code or something.
Speaker 2 (12:07):
Yes.
Speaker 1 (12:08):
That would go all to your medical record information.
You know what Like a dot cardor something you heard of the
dot card.
Yes, so if you had a dot cardbut it was associated with your
medical history, yes, I need amedication list.
Speaker 2 (12:21):
That'd be great, one that's accurate, if I could have
my everything I wish for.
You know so, but I mean, I'msure you see it too in
facilities and you know thetransition and you know meds get
changed and you don't get itupdated Exactly.
Speaker 1 (12:35):
You're trying to, in skilled nursing, for instance,
you're trying to admit a patientfrom the hospital and you're
like, well, we're waiting on therecords from the from the
doctor.
Are we waiting from the casecoordinator waiting to get the
records over?
I know they have databases now,like Aiden, to assist with that
process, but I understand whatyou're saying, like it could be
a faster situation.
You know.
(12:56):
So, that's a good point.
At Comfort Measures Consulting,we're here to help you navigate
the complexity of health care.
If you're caring for a lovedone as a caregiver, you don't
have resources, you don't knowwhat questions to ask.
You need to have options right.
Give Comfort Measures a call,give us a chance.
First consultation is free.
(13:18):
Speak with me, comfort MeasuresConsultant 850-879-2182.
You can also visit our websiteat
wwwcomfortmeasuresconsultingcom.
Talk to you soon.
All right, so going back,getting back into the interview
(13:39):
now.
All right, unique approach.
So you indicated the holisticapproach to all of health, which
is very good.
But what is?
What do you see as a challengeto holistic health care?
Speaker 2 (13:52):
The biggest challenge , I'd say, is that there's a
constraint with insurancecompanies and their
reimbursement.
So they're really reimbursingto the health care providers a
certain, pretty much a flat fee.
So it doesn't matter howcomplicated or how much time you
need when you're setting up anappointment.
You're really given, you know,40, 45 minutes, you know max,
(14:13):
and in a lot of doctor's officethey really trim that down.
Sometimes you only spend 15minutes with a healthcare
provider.
So we really try to maximizethat.
You know, we do take a lot ofinsurance plans and we try to
provide the best care possible.
We spend as much time aspossible with our patients.
But I'd say that's one of thebiggest constraints is not being
(14:33):
able to spend enough time withthe patients because of the
insurance restrictions and thetime that they're allotting for
that visit and things like that.
Speaker 1 (14:41):
That makes sense, okay, so share with me just your
just if you can walk us througha patient experience right, or
share a story regarding thisexperience that really touched
your heart with a family memberor patient.
Speaker 2 (14:56):
Wow Okay.
Speaker 1 (14:57):
Well, there's so many .
Speaker 2 (14:58):
I know you probably have so many, there's so so many
, but I'd say that the ones thathave really touched me the most
and I'll, you know, make itgeneral, but this is a lot of
our patients.
We have a lot of elderly couplesthat are still living at home
and the husband or wife is acaregiver to a sicker spouse,
and we go into the home, youknow, luckily.
(15:20):
You know whether it's the homehealth company or a friend of
the family or a daughter or sonthat somehow finds us.
We're always so grateful whenthey do and they're so relieved
that somebody is going to comein there.
But we see, you know, thestruggles that they're having
trying to get all the resources,trying to navigate it.
It's hard enough for you and Ito navigate that and we kind of
(15:41):
live in that world, but forelderly people to navigate the
health care system is prettymuch impossible.
It's so complicated.
There's so much stuff that'sonline now and they didn't grow
up with online stuff and portalsand this and that they didn't
grow up with online stuff andportals and this and that.
So we see that those patientsreally that are at home, that
(16:01):
maybe they're, you know, limitedcaregiver support, or their
kids are working or they're outof town you know they don't live
here those are the ones that weare able to help the most and
they really, you know, touch myheart that we're able to make
such a huge impact and makethings easier Seeing that
initial response from them whenyou come in and you answering
all the questions or providingthe things that they were in
(16:24):
need of, right, absolutely.
Speaker 1 (16:26):
And when they, I'm telling you family members and
just working with family members, it feels so good to them, just
their reactions from myexperience working in hospice
when you come in and you haveanswers, they really love that.
What are some challengesoutside of the insurance aspect
that you touched on, that youthink caregivers face and how
(16:49):
can they address it?
Because a lot of times and Itry to communicate to the
audience, the caregivers outthere that one, they don't know
resources that are available andtwo, they don't want to reach
out.
They take the ownership of thisis my mama.
I'm going to take care of her,you know.
Speaker 2 (17:06):
Absolutely.
Yeah, I think there's a lot ofservices that are underutilized.
A lot of people are paying forinsurance plans or have paid in.
You know, if you're a Medicarebeneficiary, you've spent your
life paying into this and thenyou know you get to a time when
you really need those resourcesand it can be frustrating to
sort of navigate that because,like I said, they don't make it
easy.
But really connecting withcommunities, reaching out to
(17:28):
health care providers whetherit's hospice, home health,
mobile primary care it reallytakes like an army, but each
person that you interact withwill bring you more and more
resources, because that's whatwe try to do.
When we go in for mobileprimary care, we're also looking
at okay, what about yourpharmacy benefits?
There's a lot of you knowmedications that you could be
getting.
(17:48):
Can you get them delivered toyour house?
If you're elderly and notdriving?
Or if you're eligible for homehealth, can we bring that in so
they can help you manage themedicines or get you some
therapy, things like that?
So I think it's really aboutfinding those resources and just
continuing to reach out,because you don't have to do it
alone and I feel like so manypeople feel like they have to do
it by themselves and it's just,it's impossible.
(18:10):
It's so much to kind ofovercome.
Speaker 1 (18:13):
What would you recommend as a way to for family
members or caregivers toactually access patient
education?
Do you have a resource to shareat all?
Speaker 2 (18:23):
Well, we do a lot of patient education.
So luck, I mean, that's whatI'm saying.
Medicare has a lot of programs,so we actually do chronic care
management.
So, on top of the regularvisits that you're having with
your provider for acute needs,one of our nurse practitioners
is assigned to your case and shetouches base with you a couple
times a month for those chronicneeds that aren't, you know,
(18:45):
really eligible for a visit, butare things that come up.
So we do a lot of educationabout medications, interactions
and then preventative healthcare.
So I think programs like thatare amazing.
Speaker 1 (18:56):
Yes, yes, yes.
Preventative health care.
That's a good point there.
So sticking with preventativemeasures, because that's one
thing that Comfort MedicineConsulting we try to focus on
and that's why I wanted thisplatform to have people like
yourself to share those insightsfor preventative aspects.
So how can a family member orcaregiver, or even the aging
(19:19):
adult, the patient themselves,create a home environment that
supports their health and thewell-being of an aging adult?
Speaker 2 (19:28):
I really think that a lot of.
There's so many things you cando.
I think getting outside everyday, moving around, whether even
if it's just a little walk downyour driveway, if that's all
you can do, because I thinkpeople aren't getting outside
enough, especially as they age,I tend to stay inside more and
that leads to a lot ofdisturbances with vitamin D
(19:51):
deficiency and then also sleepdisturbance.
So I have a lot of people thatare aging.
They have increased sleepdisturbance but we're inside so
much we don't have that naturalvitamin D and circadian rhythm.
So I'd say, you know, it reallyis the basics, but it's the
things that we neglect.
And I have so many people cometo me and they're not feeling
good and we talk about theirsleep and them drinking water,
(20:12):
and I'm like I can give you ahandful of pills, but if you
don't sleep and drink water, youknow you're still not going to
feel very good and that's why Ithink that it's so important as
we age that you know we think,oh, we're aging.
It's not as important to getactive or, you know, go to sleep
at night.
I have so many older peoplethat are watching TV or the news
right before they go to bedLike I don't think that there's
(20:34):
anything that'll keep you up atnight more than watching the
news or something like that.
So I always tell them like youknow, can we change what you're
doing at night, change yourbedtime routine?
And it's things like thatthat'll really give you
longevity.
I think that there's a lot ofother preventative healthcare
things, of course, like cancerscreenings.
Skin cancer, colon cancer,breast cancer are three that we
(20:54):
focus a lot on, and then, ofcourse, diabetes and high blood
pressure.
But, like I said, a lot of thatgoes back to getting good sleep
and getting moving.
Speaker 1 (21:03):
Getting moving.
I know, I don't know, but justfrom your assessment, is it
hotter now than it was when wewere younger?
Speaker 2 (21:13):
I mean, I think so.
I'm not a meteorologist, by anymeans.
Speaker 1 (21:17):
I know, I know Just from us.
Speaker 2 (21:19):
Yeah, it definitely feels hotter man.
Speaker 1 (21:21):
I remember one night we was driving from Crate's and
it was like 1030 around thattime and it was 91 degrees.
Like how is it in the 90s at1030 at night?
Yeah, it's crazy, yeah, it'scrazy.
So 30 at night?
Yeah, it's crazy, yeah, it'scrazy.
So I just thought about that.
When you said getting thatnatural vitamin D, do you offer
or suggest any type of naturalremedies at all or supplements?
Speaker 2 (21:44):
Absolutely.
So we go over supplements withour patients.
We do a lot of testing, sowe'll do blood work.
We check vitamin D very oftenon our patients because, like I
said, it's one thing that I'dsay is overlooked a lot, but
vitamin D deficiency is veryprevalent.
Speaker 1 (22:01):
Okay, good.
So transitioning to communityand community outreach, what are
some things that Olive Healthare involved in just out in the
community, or just anypartnerships with other
providers?
Speaker 2 (22:15):
Absolutely.
We're huge on communityresources and things like that,
so we go to community fairs inHillsborough County, pinellas
and Pasco.
Anything we get invited to,we'll definitely send somebody
to.
We also take students, sostudents from any university.
We have opportunities for themto shadow or precept with us.
(22:37):
We love doing that and, like Imentioned before, I'm super
passionate about the SpecialOlympics and individuals with
special needs, so me and a lotof our other providers volunteer
for their events.
They always need medical staffthere and things like that, and
in the elderly community, in ourassisted livings, we're always
trying to do activities withthem.
(22:57):
We actually recently did agreat activity.
It was about water drinking,because a lot of people, as you
age, you also don't feel asthirsty You're naturally not, as
you don't get that sensation asmuch and so we did a really fun
.
It was like a happy hour themedevent for a senior living
community and we had a bunch ofthose like flavoring things for
(23:18):
water and then we got likelittle umbrellas and everybody
was having their little mocktailand, um, you know, just found
it easier to drink that versus acup of water.
But it was literally just waterwith a little flavor in it all
right, so uh, for patients andfamilies.
Speaker 1 (23:36):
Why is Olive Health the best choice?
Speaker 2 (23:40):
For patients and families.
Like I said, we just try toprovide really compassionate
care and, like I said, we try togive you as much time and
attention as you need anddeserve.
And that's what it's really allabout is having health care
providers that will listen toyou, that'll go to fight for you
when you have to get thosethings that maybe are more
complicated to navigate, and wereally try to be diligent and
(24:03):
follow through on those thingsthat we know mean the most to
our patients and families.
Speaker 1 (24:07):
Okay, all right, all right, we got a special gift for
Dr Guzman for coming on to theshow.
My baby girls, my baby Melanie.
Speaker 2 (24:16):
Thank you so much.
All right, all right, here wego.
Thank you.
So, thank you for doing this.
Speaker 1 (24:23):
I know you drove way over here in Zephyr Hills,
Boondocks, to join the segmenthere, so I'm greatly
appreciative for you having meand just engaging.
Now.
We've been actuallycommunicating for a while for
you to have the interview, butyou stayed on, you know, you
stayed in course with me andgiving me an opportunity on this
platform.
That is new, right newer, andyou are a well-established
(24:46):
person, so this means a lot tome and my family, you know.
So, from the bottom of my heart, I'm very grateful.
So thank you so much.
Speaker 2 (24:55):
My pleasure.
Speaker 1 (24:55):
For younger students out there.
I know a lot of my targetaudience are, you know,
individuals our age, you know toaging adults.
But if you were talking to orspeaking to and I know you do a
lot of work with USF students Ifyou were speaking to a student,
a junior Guzman, a juniorYvette Guzman, what would you
(25:16):
say to them?
Speaker 2 (25:24):
I would say to them to dream bigger.
I think that when we're growingup, especially when we're in
college, it's like this set sortof track that we're supposed to
go on and kind of thesemilestones and whatever career
you're kind of going in, and Ithink that that can really hold
you back.
There's so many moreopportunities.
Being an entrepreneur issomething that I never thought
about when I was in college, butI think it's super rewarding
and you can be more creative andcreate your own path.
Speaker 1 (25:46):
Yes, good, that's wonderful, Wonderful.
Anything new with you in lifeor family life?
Just give us a little spill onthe family life.
Where are you from?
Speaker 2 (25:56):
I'm from Plant City, so I'm also from a small town.
Speaker 1 (25:59):
So coming to.
Speaker 2 (25:59):
Zephyr Hills wasn't too different Too different yeah
.
But I love where I'm from.
I actually worked at thehospital in Plant City.
Speaker 1 (26:07):
Was it South Florida Baptist, south Florida.
Speaker 2 (26:09):
Baptist, so I love that.
I came from a small town and Ihad a ton of opportunities there
.
Luckily, my mom was also anurse, so I've grown up in
healthcare.
But no matter what yourbackground is, whether your
parents are in healthcare orwhatever they're in, I feel like
you can do whatever you want.
(26:29):
Neither of my parents areentrepreneurs and, to be honest,
they were a little scared whenI told them I wanted to start my
own company, because you knowparents.
You know parents you know areused to you know the same thing,
they're used to you being onthat path and they want you to
be safe and have expectedoutcomes.
But you know they have seen somuch joy from you know seeing my
company grow and they'll goanywhere, like just this week my
(26:52):
mom was at Sam's Club pickingup stuff for assisted living,
living Week and things like that.
So you know it's really is afamily thing that we get to
support and create.
Speaker 1 (27:02):
So awesome.
That's wonderful Family story.
You know, and that's really,really good for yourself.
You really did and you had agreat example.
You know your parents, but youtook it to another level and you
should be proud of yourself.
I'm proud of you.
Speaker 2 (27:16):
Thank you.
Speaker 1 (27:17):
And I know our audience is for you know what
you do and how you're committedand dedicated.
Is there any new initiatives orAny long-term goals you all
have set for Olive Health?
Speaker 2 (27:29):
Absolutely.
We're always wanting toinnovate and help more people.
So I'd say our biggest goal isto, you know, continue to spread
the word so that more peoplecan access our resources for
them, you know, whether they'rein the home or in an assisted
living.
And then other goals that wehave is also to meet with those
insurance companies and talk tothem about the struggles that
(27:51):
their patients are havingbecause of the restrictions that
they have.
So that's something I'm superpassionate about is getting up
to that legislative type leveland also those insurance
companies and those people thatare making decisions, and
letting them know like some ofthe things that they're putting
in place are actually hurtingthe people that they're supposed
to be helping.
Speaker 1 (28:10):
That is a wonderful point, wonderful point.
So I think, olive Hill, in mypersonal opinion, is a wonderful
aspect of our community and forit to have.
And just thinking of yourorigins, your story, your
journey, is a great example tothe youth and other individuals
(28:32):
that want to aspire to just goout and do things on their own.
Even if you're changing, youknow your lineage, you know
you're the first, you know doingit.
Same with me with this podcast.
It was a risk.
You know it was just saying man, are you really going to do it?
Because you hear it all thetime.
(28:55):
Every time I used to tell peopleI'm going to do a podcast,
they'll say, oh, I was going todo one too now, but everybody
was was going to do one, but uh,just taking that step and doing
it.
It's a lot of work, it's not aseasy as you think and also, I
always tell my guests, like Itold you before the show, I tend
to be the one to mess up on thepodcast, not my guests.
So, like you, do a marvelous aswell, but it just takes a leap
of faith and I always.
(29:16):
I remember my wife.
We went to new Orleans for um,what's it called?
Um, what's the festival in newOrleans?
Essence festival went there andjust to see all of the
entrepreneurs and the owners Ispent a whole lot of money just
because it's just supportingother individuals that are
like-minded and just seeing,because I understand the risk.
(29:38):
How hard you have to work thenights.
You have to stay up late thatpeople don't see, right, I'm
sure you do a whole lot of workbehind the scenes that people
don't even see.
So it requires a lot.
So again, big shout out to yourteam.
I made sure that I wanted toadd that in the show because I
(29:58):
know it takes a team to buildsomething in which you have
established.
So you all are doing awonderful job in what you do for
the community, so continue towork.
I look forward to the growth,as you've indicated, of you know
speaking to some of thesedecision makers, to sort of
improve healthcare, theinsurance aspect as well.
(30:19):
So I thank you coffee listeners.
I really appreciate you all forjoining us today and I wanted
just to ask before I conclude isthere any followers you want to
share with the audience at all?
If you would, you can shareyour socials and where they can
reach you at locations.
All of that please.
Speaker 2 (30:37):
Absolutely so.
For anyone interested ingetting more information about
our services, our website isolive O-L-I-V-E health F-L dot
com.
So F-L like Florida, so FLFLcomso FL like Florida.
And then our office number is813-417-4767.
And on the website there's anintake form for new patients or
(30:58):
a request for information, andthen if you call our office
you'll talk to one of ouramazing medical assistants and
you can get any questionsanswered and they can kind of
walk you through the intakeprocess.
So I'd love to help anybody outthere in need.
Or if you're a community memberthat has an organization that
needs something, you candefinitely reach out to us as
well.
We'd love to collaborate.
Speaker 1 (31:20):
Comfy listeners, dr Yvette Guzman, olive Health they
have your back.
Thank you for tuning in.
Like, comment, subscribe Also.
Also.
We're on YouTube at the lessoncomfy podcast.
We try to get our subscriptionsup, so please support.
You also can locate them, socomfort measures consulting on
(31:43):
Facebook and Instagram, as wellalso on my LinkedIn page, norman
Harris Harris.
So please support.
We try to build up a platformthat provides entertainment but
also education for listeners,for the audience, that provide
them information and resourcesthat can benefit them from a
(32:06):
preventative health standpoint.
That's the passion of ComfortManagement Consultants.
Like-minded individuals like DrGuzman as well will continue to
have them on the show.
All right, so please support.
I know you like watching Lawand Order.
I know you like watching whatare all those other shows and
drama shows.
Let's add us in there.
Tune in.
(32:27):
Thank you, thank you forwatching.
Popular Podcasts
Bookmarked by Reese's Book Club
Welcome to Bookmarked by Reese’s Book Club — the podcast where great stories, bold women, and irresistible conversations collide! Hosted by award-winning journalist Danielle Robay, each week new episodes balance thoughtful literary insight with the fervor of buzzy book trends, pop culture and more. Bookmarked brings together celebrities, tastemakers, influencers and authors from Reese's Book Club and beyond to share stories that transcend the page. Pull up a chair. You’re not just listening — you’re part of the conversation.
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com