In this episode, Craig McGrouther sits down with Hannah Wyatt, Lone Star Capital's Director of HR, who shares her remarkable journey from Executive Assistant to building our HR infrastructure. Hannah reveals how she absorbed HR operations when they brought everything in-house, creating systems that now support over 5,000 units across our portfolio.
She breaks down their innovative hiring pipeline using AI-powered resume screening and Culture Index personality assessments to match candidates with the right roles. Hannah explains their unique position structure, including the Community Relations Representative role they created for highly sociable candidates who might not fit traditional property management positions.
Her philosophy: "You're not just completing tasks, you're building solutions" that impact everyone in the organization.
Learn more about Lone Star Capital at www.lscre.com
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