Episode Transcript
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SPEAKER_01 (00:00):
Welcome to the deep
dive.
I want you to uh think aboutyour best week ever at work.
unknown (00:05):
Right.
SPEAKER_01 (00:05):
You know, when
decisions just felt easy,
influence was, well, effortless.
And you went home with energy.
SPEAKER_00 (00:11):
And then the flip
side.
SPEAKER_01 (00:12):
Exactly.
Your worst week.
The problems are the same, maybeeven smaller, but you feel slow,
grumpy, and just utterlyreactive.
Why is there such a massivedifference?
SPEAKER_00 (00:23):
That is the exact
question at the heart of the
sources we're digging intotoday.
We're doing a deep dive intoexceptional leadership, but not
as a skill set you learn.
SPEAKER_01 (00:34):
But as a biological
state.
SPEAKER_00 (00:35):
As a biological
state, you can actually achieve.
And when we talk aboutperformance, we're really
looking at two main things.
First, how you personally makethose really tough high-stakes
decisions.
SPEAKER_01 (00:46):
And second.
SPEAKER_00 (00:47):
And second, how you
shape those same decisions when
other people are making them.
SPEAKER_01 (00:50):
Okay.
So let's get back to thatcentral mystery.
The demands of leadership, youknow, the deadlines, the
complexity, they don't reallychange that much day to day.
SPEAKER_00 (00:59):
How really?
SPEAKER_01 (00:59):
Yet we have these
huge swings.
We have on days whereeverything's fluid, you're
resilient, sharp.
SPEAKER_00 (01:04):
And then you have
those off days, you feel stuck,
every little thing feels like ahuge threat, and you just you go
ballistic.
SPEAKER_01 (01:12):
So the goal here,
our mission for this deep dive,
is to figure out theneurobiological architecture
behind all this.
SPEAKER_00 (01:18):
Right.
We want to build a protocol,basically.
SPEAKER_01 (01:20):
Aaron Ross Powell A
protocol to have more on days,
to stop just hoping for the bestand start actually manifesting
excellence.
SPEAKER_00 (01:27):
Aaron Powell And
that excellence it all begins
with seeing leadership as uh adual game.
SPEAKER_01 (01:35):
Aaron Powell Okay, a
dual game.
Yeah.
We spend almost all of our timefocused on what everyone sees,
right?
The outer game.
SPEAKER_00 (01:42):
Aaron Powell That's
it.
How to inspire people, gaintrust, change minds, get the
best out of your team, all thestuff you read about in the
textbooks.
SPEAKER_01 (01:49):
Aaron Powell But
what the sources are really
stressing is that winning thatouter game is, well, it's pretty
meaningless.
SPEAKER_00 (01:54):
It's fundamentally
unstable.
SPEAKER_01 (01:56):
If you haven't won
the inner game.
SPEAKER_00 (01:57):
Exactly.
The inner game is all about yourpersonal state.
Are you happy?
Are you fulfilled?
If that internal achievementisn't there, the external wins
just feel hollow.
SPEAKER_01 (02:06):
So the goal for you,
the listener, is to get to that
best version of yourself and notjust smart or productive, but
agile, flexible, and having realstability, real equanimity.
SPEAKER_00 (02:20):
Aaron Powell And to
do that, you have to look under
the hood at the engine.
SPEAKER_01 (02:23):
At what's actually
driving our performance.
SPEAKER_00 (02:25):
We have to
understand the fundamental
objective of yourneurobiological system.
And this system, I mean, it'sancient.
It's been developing formillions of years with one
simple, relentless goal.
SPEAKER_01 (02:37):
Survival.
SPEAKER_00 (02:37):
Survival.
SPEAKER_01 (02:38):
But survival in a
world that's always changing
means you can't just worry abouttoday.
SPEAKER_00 (02:42):
Precisely.
The system has to anticipate thefuture.
But because the future is souncertain, it also has to be
incredibly adaptable.
Okay.
And that ancient drive createstwo sort of baked-in modes of
operation, two states of beingthat dictate how you approach
everything.
SPEAKER_01 (02:58):
Let's break those
down.
SPEAKER_00 (02:59):
We can call them the
type one and the type two
mindset.
So type one is your protectmode, play it safe.
SPEAKER_01 (03:04):
A threat avoidance
state.
SPEAKER_00 (03:05):
Exactly.
It's characterized by a deep andoften uh crippling fear of
failure.
And for the brain in this state,failure isn't just an outcome,
it registers as genuinelypainful, shameful.
SPEAKER_01 (03:19):
And that immediately
makes you risk averse,
defensive.
SPEAKER_00 (03:22):
Completely.
And then you have the type twomindset.
SPEAKER_01 (03:25):
Aaron Powell The
prospect mode, opportunity
seeking.
SPEAKER_00 (03:28):
Yes.
This isn't about avoidance.
It's driven by a powerful desirefor new opportunities.
So when a mistake happens here,the brain doesn't register pain,
it just spontaneously reframesit.
SPEAKER_01 (03:40):
As a challenge.
SPEAKER_00 (03:41):
As a challenge,
which it finds exciting.
And that's your risk tolerant oreven risk-seeking persona.
SPEAKER_01 (03:45):
Aaron Powell And
what's fascinating is that these
aren't just, you know,psychological ideas, they have
distinct neurochemical drivers.
SPEAKER_00 (03:51):
Aaron Powell They
absolutely do.
The type one protects circuitrycycles between stress and
comfort.
So if that balance tips and youget too much cortisol
overwhelming the calmingchemicals, you're immediately
forced down that defensive typeone path.
SPEAKER_01 (04:03):
Aaron Powell And
type two, the opportunity
seeking.
That's all about reward andexcitement.
So that's dopamine.
SPEAKER_00 (04:09):
Primarily fueled by
dopamine, yes.
SPEAKER_01 (04:11):
But the big question
is, how do you switch gears?
I mean, how do we get from typeone to type two when we really
need to?
SPEAKER_00 (04:17):
And this is the
critical architectural insight
from the sources.
For your system to switch fromtype one, which is the default
cautious mode, to type two, theexploring mode, you must first
be in a stable level of comfort.
SPEAKER_01 (04:31):
Aaron Powell Wait,
so to be clear, if I'm stressed,
my brain physically blocks mefrom even considering a riskier,
higher reward option.
SPEAKER_00 (04:42):
Yes.
And this is all underpinned bythe evolutionary concept of loss
aversion.
SPEAKER_01 (04:46):
Okay.
I think I've heard of this.
SPEAKER_00 (04:47):
So if you gain$50,
you feel, you know, a certain
amount of pleasure.
But if you lose that same$50,the pain you feel is roughly
twice as intense.
SPEAKER_01 (04:56):
Wow.
A two to one ratio.
SPEAKER_00 (04:57):
A two to one ratio
baked right into our system.
So when stress shows up, itsignals danger.
And because the brain isprogrammed to prioritize safety
over gain a loss, it could meandeath, evolutionarily speaking.
It just slams the brakes onexploration.
SPEAKER_01 (05:12):
It keeps you locked
in that defensive type one
mindset.
SPEAKER_00 (05:15):
It does.
SPEAKER_01 (05:15):
And that explains so
much of what we see in
organizations that aren'tworking well.
When everyone's stressed, thewhole team is stuck in type one.
SPEAKER_00 (05:24):
Yes.
And they seek comfort in what'sfamiliar.
Trevor Burrus, Jr.
SPEAKER_01 (05:26):
They end up using
yesterday's solutions for
tomorrow's completely differentproblems.
Trevor Burrus, Jr.
SPEAKER_00 (05:31):
Exactly.
And you can see it manifest inreally predictable, crippling
ways.
Leaders start looking forexcessive validation, yeah, the
bandwagon effect.
Trevor Burrus, Jr.
SPEAKER_01 (05:41):
If everyone else is
doing it, it feels safer.
SPEAKER_00 (05:43):
Aaron Powell The
shame of failure is minimized.
Right.
And organizationally, it's justdecision paralysis.
Suddenly there are pre-meetingsto discuss the meeting.
SPEAKER_01 (05:53):
Oh, I've been in
those.
SPEAKER_00 (05:54):
Demands for more and
more data until the opportunity
is gone, and only picking thelow-risk or no-risk options,
which ironically is often theriskiest path of all.
SPEAKER_01 (06:03):
Aaron Powell It
sounds like this whole battle is
happening non-consciously.
And speaking of that, let's talkabout how decisions are actually
made, which brings in DannyKahneman's work.
SPEAKER_00 (06:12):
Right.
The fast and slow thinkingsystems.
And here is the well, theshocking truth.
Something like 90 to 95% of ourdecisions and behaviors.
Including how you react to anemail or whether you approve a
huge project, are constantlybeing shaped by the fast
thinking system.
SPEAKER_01 (06:28):
That's our
emotional, instinctual gut
reaction system.
It is.
So wait a minute.
If that's 95%, what is ourrational analytical brain even
doing?
We spend our entire careerstrying to cultivate it.
SPEAKER_00 (06:42):
A lot of the time
it's subservient.
Our rational brain, the partwe're so proud of, often just
operates too rationalized.
SPEAKER_01 (06:49):
To justify.
SPEAKER_00 (06:49):
To justify what the
emotional brain has already
instinctively decided to do,that gut feeling happens
non-consciously, and then ourslow thinking brain gets the job
of building a logical storyaround it.
SPEAKER_01 (07:00):
Aaron Powell So our
rational brain is basically just
a PR department for our gutfeelings.
SPEAKER_00 (07:04):
Yeah, they're a
fantastic way to put it, yes.
SPEAKER_01 (07:06):
Okay, so this means
if we want to change behavior in
ourselves or others, we have tostop just making logical
arguments.
We have to speak to theemotional system.
And since comfort is thefoundation, how do we actually
monitor and an adjust our ownsystem to get there?
SPEAKER_00 (07:22):
We have to move past
the generic advice.
You know, get eight hours ofsleep.
Your system is unique, we're allneurodiverse.
You need precision medicine foryour own mind.
SPEAKER_01 (07:32):
Okay, let's get
practical.
What's the first tool?
SPEAKER_00 (07:34):
The highest leverage
tool is monitoring your heart
rate variability.
HRV.
SPEAKER_01 (07:39):
HRV.
Tell me more.
SPEAKER_00 (07:41):
It's a measure of
the tiny, tiny fluctuations in
time between your heartbeats.
And it's a brilliant objectivemarker of your nervous system's
resilience and its adaptability.
SPEAKER_01 (07:51):
So high HRV is good.
SPEAKER_00 (07:53):
High HRV means your
nervous system is relaxed and
ready to respond.
Low HRV correlates very, verystrongly with those off days.
SPEAKER_01 (08:01):
So how do you
actually do this?
It sounds complicated.
SPEAKER_00 (08:04):
It just takes a
little commitment, but it's
fast.
You measure your baseline HRVevery single morning, and you
have to use an accurate devicelike a chest band from Garmin or
a polar.
SPEAKER_01 (08:12):
Okay.
SPEAKER_00 (08:13):
It only takes about
two and a half minutes.
But the real work is when youstart to correlate those numbers
with how you actually felt andperformed that day.
SPEAKER_01 (08:20):
So was my score 60
on an on day and 35 on an off
day?
SPEAKER_00 (08:24):
Precisely.
And once you see that pattern,you can start experimenting.
You can start pulling levers tosee what jacks up that number
for you.
SPEAKER_01 (08:31):
Aaron Powell And
what are those levers?
SPEAKER_00 (08:33):
Well, you focus on
the big long cadence factors.
So sleep quality, your fitnessroutine, diet, maybe strategic
naps, and definitely mind-bodytraining like meditation.
It becomes a feedback loop.
SPEAKER_01 (08:45):
Okay, so that's for
building long-term resilience.
But what about in the moment?
That negative thought spiralthat hits you in the middle of a
meeting and drops you right intotype one.
SPEAKER_00 (08:54):
For that, you need a
rapid response.
Let's call it the IRR technique.
SPEAKER_01 (08:58):
IRR.
SPEAKER_00 (08:59):
Interrupt, relax,
and reframe.
SPEAKER_01 (09:01):
Let's break that
down.
A lot of people try to justignore negative thoughts, which
never works.
SPEAKER_00 (09:06):
It makes them worse.
SPEAKER_01 (09:07):
Oh yeah.
SPEAKER_00 (09:07):
So first you have to
interrupt it.
The moment that thought pops up,this project is going to fail,
and it's all my fault.
You need a circuit breaker.
Mentally picture a stop sign.
SPEAKER_01 (09:17):
Stop the thought in
its tracks.
Then relax.
SPEAKER_00 (09:21):
Yes.
Immediately.
You have to pair the mentalinterruption with a physical
one.
Take one slow deep breath.
Consciously drop your shoulders.
Relax your jaw.
It sends a calming signal toyour nervous system.
It breaks the cortisol spike.
It gives you a chance to breakfree, yes.
SPEAKER_01 (09:37):
And the final step,
reframe.
How is this different from justpretending everything is fine?
SPEAKER_00 (09:43):
It's not denial.
It's about recognizing thatreality can be viewed from
multiple valid angles.
So if you interrupted thethought this presentation will
fail, the reframe is choosing adifferent angle.
SPEAKER_01 (09:54):
Like what?
SPEAKER_00 (09:55):
Like this
presentation is an opportunity
to learn exactly what thisclient needs, and I'm going to
listen for that feedback.
You're not denying the risk.
You're just choosing an adaptivetype two lens instead of a
defensive type one lens.
SPEAKER_01 (10:07):
That's a powerful
tool.
And before we shift to the outergame, there's one more tool for
the inner game we can't forget.
SPEAKER_00 (10:12):
Social connection.
SPEAKER_01 (10:13):
Simple but
incredibly effective.
SPEAKER_00 (10:15):
We are wired for it.
Leveraging your socialconnections is one of the most
powerful ways to relieve stress.
Sharing a problem immediatelylowers the threat level for your
brain.
SPEAKER_01 (10:25):
The worst thing you
can do is just stew in your own
juices.
SPEAKER_00 (10:27):
Absolutely.
Talk to someone, and it alwayshelps shift your state.
SPEAKER_01 (10:30):
So, okay.
We have our inner game toolkit.
We've established comfort andstability.
Now, how do we use thisknowledge to influence others?
How do we win the outer game?
SPEAKER_00 (10:40):
First, you have to
abandon the idea that rational
arguments are your primary tool.
They're not.
SPEAKER_01 (10:46):
Right, because of
the emotional brain.
SPEAKER_00 (10:48):
You need to assess
your audience's mindset.
Are they in type one protectmode or type two prospect mode?
And you have to feed what theiremotional brain is looking for.
SPEAKER_01 (10:58):
Give me an example.
Say I'm pitching an expensivenew software platform.
How do I change my pitch?
SPEAKER_00 (11:04):
If your audience is
in type one, they are terrified
of risk.
They need comfort, familiarity.
SPEAKER_01 (11:09):
So I don't talk
about the massive crazy upside.
SPEAKER_00 (11:12):
No.
You focus on risk mitigation.
You show them data on industrystandards, you show them other
big stable companies that havealready adopted this solution.
You give them safety.
SPEAKER_01 (11:22):
You reduce their
fear of loss.
SPEAKER_00 (11:24):
Exactly.
But if they're in a type twostate, then it's the opposite.
Then comfort is boring.
They need excitement,opportunity.
You talk about differentiation,massive ROI, competitive
advantage, the thrill of being amarket leader.
You're speaking to the dopaminesystem.
SPEAKER_01 (11:40):
Which brings us back
to that core idea.
You can't tell someone to getout of their comfort zone if
they're not even in theircomfort zone to begin with.
SPEAKER_00 (11:48):
You have to meet
them where they are.
And this leads to much betterdecision-making processes for
leaders.
Instead of letting ambiguityparalyze a team, you can
structure the process to harnessboth brains.
SPEAKER_01 (12:00):
What does that
successful sequence look like?
SPEAKER_00 (12:02):
You start by
triggering the rational brain.
Use numbers, logic, data to setthe parameters.
Then you intentionally invokethe emotional brain.
You open a discussion aboutvalues, about purpose, about the
shared vision this decisionsupports.
And only after that do youarrive at the decision.
SPEAKER_01 (12:21):
So the goal isn't to
find the one perfect choice,
which probably doesn't exist ina complex world anyway.
SPEAKER_00 (12:26):
The goal is to have
confidence in the choice you
make.
And this is probably the biggestinsight for leaders.
Don't search for the rightdecision.
Make the decision and then makethe decision right.
SPEAKER_01 (12:35):
Can you unpack that
a little?
How do you make a decision rightafter the fact?
SPEAKER_00 (12:39):
It means you stop
analyzing and start executing.
If you decide to go with ProjectAlpha instead of Project Beta,
you stop second guessing.
You put 100% of your energy intomaking Project Alpha an
undeniable success.
SPEAKER_01 (12:51):
You remove
obstacles, you build the team,
you find the resources.
SPEAKER_00 (12:55):
You proactively
create the positive outcome.
That way you validate theinitial choice instead of
letting your emotional brainjust constantly create stress by
questioning it.
SPEAKER_01 (13:04):
That is a profound
shift in mindset.
And one last practical tip forthat outer game.
SPEAKER_00 (13:10):
The IKEA effect.
SPEAKER_01 (13:11):
Ah, yes.
SPEAKER_00 (13:12):
People place so much
more value on things they help
build.
Collaboration is key.
If you want buy-in, don't justhand someone a finished report.
SPEAKER_01 (13:21):
Involve them in the
process.
SPEAKER_00 (13:22):
Even in a small way.
Let them contribute.
By building that commitmentthrough collaboration, you're
satisfying that deep emotionalneed for ownership.
SPEAKER_01 (13:30):
What a journey.
We started with the ancientobjective of our own
neurobiology, survival andadaptability.
And we mapped it right onto whywe have on days and off days.
SPEAKER_00 (13:41):
And then we move to
these really practical modern
tools from quantitative thingslike HRV to quick cognitive
fixes like the IRR technique.
SPEAKER_01 (13:52):
All aimed at
creating consistent high
performance.
SPEAKER_00 (13:55):
You could think of
it as resilience or endurance.
If you think of a standard pieceof glass and you throw a stone
at it, it shatters.
SPEAKER_01 (14:01):
Right.
SPEAKER_00 (14:02):
But when you apply
these practices, you're
tempering that glass.
Yeah.
You're strengthening itsinternal structure.
You're turning it into somethingmore like bulletproof glass.
SPEAKER_01 (14:09):
It can take the hits
and rebound quickly, it can
maintain its equanimity nomatter what's happening outside.
That's the goal.
And we hope that's the state youstrive for.
Now, for one final provocativethought for you to take with
you.
If 90 to 95% of your decisionsare being made by your emotional
brain, what is one majordecision you made this week?
A key hire, a big investment, astrategic pivot that you'll now
(14:31):
re examine just to see if yourrational reasons were really
just sophisticatedrationalizations for a type one
fear or a type two desire for adopamine hit.
Go forth and measure your innergame.