This episode's interview is with Nicholas May, the General Manager of Customer Success & New Business Development at Asurion.
Nicholas shares stories and advice based on his management experiences, including the importance of:
- Building bidirectional trust
- Putting yourself in the shoes of those who are on your team to understand where they are coming from
- Learning from everyone
- Clearly communicating the mission, strategy, goals, and objectives and being honest with people about their role and how they fit in
- Charting your own course
He answers the same questions as each podcast guest:
- How do your values impact your management philosophy?
- Who or what has had the most impact on your management style?
- What book has made the biggest impact on you?
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