In this episode of the Marketing AI SparkCast, Aby Varma, founder of Spark Novus, an advisory firm that partners with marketing leaders to adopt AI responsibly and strategically, sits down with Philip Lakin, Head of Enterprise Innovation at Zapier. The conversation dives into how marketing teams are shifting from basic automation to fully autonomous, AI-driven workflows using orchestration, agents, and no-code tools. Philip shares his unconventional career path and explains how AI is reshaping how marketing and ops teams operate, scale, and create value.
Topics Covered:
Philip Lakin’s journey: From acting to no-code innovation and enterprise automation.
From automation to orchestration: Why AI-native workflows are the next leap in marketing tech.
Understanding AI agents: A walkthrough of the KIT model—Knowledge, Instructions, Tools.
Agent vs. workflow logic: When to use deterministic paths and when to give AI creative decision-making.
Tooling landscape: Comparing low-code/no-code platforms for enterprise use.
Rise of the GTM engineer: How technical marketers are becoming the new growth drivers.
Practical limits of agents: What AI can and can’t handle (yet) in production.
Learning by building: Why hands-on experimentation gives marketers a long-term edge.
Guest bio:
Philip Lakin is Head of Enterprise Innovation at Zapier, where he helps companies deploy AI-first automation across operations and marketing. Previously, he led no-code initiatives at Compass and built a startup acquired by Zapier.
LinkedIn: https://www.linkedin.com/in/philip-lakin/
Host bio:
Aby Varma is the founder of Spark Novus, an advisory firm that partners with marketing leaders to adopt AI responsibly and strategically. He specializes in fusing brand, content, and growth through modern marketing strategy.
LinkedIn: https://www.linkedin.com/in/abyvarma/
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