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April 4, 2025 59 mins

67: How to Create a Dream Team and Streamline Your Design Processes with Jessica Harling

In episode 67 of The Designer Within Podcast, host John McClain sits down with Jessica Harling, founder of Behind the Design, to discuss the essentials of building a successful design team. They explore strategies for defining core values, setting realistic goals, and hiring the right talent. 

Jessica shares her expertise on the importance of a solid onboarding process, managing company culture, and establishing effective processes. The episode highlights actionable tips for new design business owners looking to grow their company and maximize their team's potential. 

Key takeaways include the significance of having a competitive offer, the importance of timing in the hiring process, and the impact of building strong client relationships for future referrals.

00:00 Starting Your Dream Design Team

01:11 Introduction to The Designer Within Podcast

02:17 Meet Jessica Harling: People Operations Expert

03:47 The Essentials of Building Your Dream Team

04:18 Jessica's Journey and Insights

08:03 Hiring the Right Talent: Tips and Strategies

15:32 Creating a Competitive Offer and Onboarding

27:45 The Importance of Company Culture

29:25 Processes: The Backbone of Success

29:56 The Importance of Having a Process

32:51 Setting Client Expectations

33:38 Tips for New Designers

38:31 Common Mistakes in Process Development

44:03 Building Client Relationships and Referrals

51:19 Goal Setting and Team Building

54:51 Services Offered by Behind the Design

58:01 Conclusion and Final Thoughts

Website: https://www.gobehindthedesign.com/

Instagram: https://www.instagram.com/gobehindthedesign/reels/?locale=us&hl=am-et

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