In this episode of The Mental Health Couch, host Nick McEwan Hall interviews Simone Direckze, a retail professional with extensive experience in managing shopping centres. They explore the multifaceted roles that shopping centres play in contemporary society, serving not just as commercial hubs but also as vital communal spaces. Simone shares her journey from retailer to shopping centre manager and highlights the challenges faced by both roles. The discussion delves into the significant mental health issues that surface in these public spaces, including dealing with youth homelessness and mental health crises. Simone emphasizes the importance of empathy, resilience, and the role of shopping centres in providing a safe space for all visitors. The episode underscores the complex dynamics of running a public facility and the imperative of incorporating mental health considerations into its management.
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