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July 3, 2025 3 mins

Today, Steve Carran and David Millili sit down with Tony Ross, Director of Sales at Craftable, to talk about how technology is helping operators tackle today’s biggest hospitality challenges — especially rising costs and profit pressure.

Tony brings decades of industry experience and shares how Craftable is streamlining operations, cutting down bloated tech stacks, and helping hotels make smarter, faster decisions with AI and automation.

What You’ll Learn in This Episode:

  • Why “profit pressure” is one of the biggest challenges in hospitality right now
  • How Craftable is helping operators manage rising food and labour costs
  • The role of AI in automating invoice processing and GL coding
  • How Craftable simplifies integration and helps reduce your tech stack
  • What Craftable is promoting at HITEC and what’s next for the company


Watch the FULL EPISODE on YouTube: https://youtu.be/yQbyFZraJRI

This episode is sponsored by Craftable: https://craftable.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media


Links:
Tony on LinkedIn: https://www.linkedin.com/in/jaross1/
Craftable: https://craftable.com/

For full show notes head to: https://themodernhotelier.com/episode/183

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

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