The Multifamily Mind
Hosted by the magnetic and magnanimous Steve Wunch, The Multifamily Mind delves into the thoughts of today’s leading and emerging voices in multifamily. Leveraging Steve’s 30+ years of experience as an operator, supplier, and speaker, each episode will delve into the minds of Multifamily Thought Leaders, unearthing their insights, what they see as burgeoning trends, and delivering new ways of looking at how Multifamily ticks - now and tomorrow. Whether you’re an operator, owner, supplier, or consultant, The Multifamily Mind is the easiest way to keep pace with trends of the industry.
Episodes
📅 Guest: Stacey Hampton | Resident Experience Strategist
👤 Host: Steve Wunch
Connect with Stacey – https://www.linkedin.com/in/stacey-hampton-noi/
Learn more about Asset NOI - https://www.assetnoi.com/
Connect with Steve – https://www.linkedin.com/in/stevewunch1/
🎧 In this episode, we dive into:
📬 How intentional communication can transform resident experiences
🛠️ Empowering service teams as the frontline of resident engageme...
📅 Guest: Ali Kaid | Sales Support Team Leader at MRI Software
👤 Host: Steve Wunch
Connect with Ali - https://www.linkedin.com/in/alikaid/
Learn more about MRI Software - https://www.mrisoftware.com/
Connect with Steve - https://www.linkedin.com/in/stevewunch1/
🎧 In this episode, we dive into:
🚪 Ali’s chaotic first day in property management
🎯 Why personalized, intentional leasing is key to success
📞 The power of post-sale fol...
What does it take to succeed in today’s fast-paced multifamily industry?
Shelley Robinson joins Steve Wunch to discuss her journey, the obstacles she’s overcome, and the leadership lessons she’s learned along the way. From navigating change to inspiring teams, this episode is a must-listen for anyone looking to grow professionally and personally.
Follow Alycia on LinkedIn - https://www.linkedin.com/in/shelleylrobinson/
Follow...
We sit down with Alycia Anderson - TEDx speaker, disability advocate, and inclusion champion - to discuss intersectionality, disabling ableism, and the power of women in leadership.
Alycia shares her personal journey, offers career advice for women in multifamily, and explains why moving beyond compliance is essential for true inclusivity.
She also reveals who she believes is the most audacious woman in multifamily!
Follow Alycia on...
DEI isn’t just about hiring—it’s about culture.
In this episode of The Multifamily Mind Podcast, Steve Wunch talks with Latrice Leake about how Mission Rock Residential took a deep dive into their DEI efforts, reshaping policies, leadership, and training programs.
Hear how they created an award-winning employee engagement program, made job postings more inclusive, and ensured every voice matters.
Follow Latrice on LinkedIn - https...
The traditional leasing model is evolving, and Stephanie Versin, founder of SLG Consulting, is leading the charge.
In this episode of The Multifamily Mind Podcast, host Steve Wunch dives into how organizational redesign and role specialization are transforming leasing teams.
Learn how Veritas Investments streamlined operations, improved customer experiences, and empowered employees—all while leveraging technology to maximize efficien...
WATCH THE BONUS EPISODE NOW! https://youtu.be/Iff5F8Xdh7s
What does it take to deliver an exceptional resident experience and retain top talent in today’s multifamily industry?
Janice Szymanski Dizuzio discusses how hospitality-inspired approaches are transforming multifamily operations. From personalized resident engagement to thoughtful onboarding practices, Janice shares actionable strategies for building stronger communities and...
Liz Newkirk shares her expertise on the legal landscape of DEI in multifamily and the world at large. DEI is about humanity, seeing people for who they are, and making sure practices are implemented in daily policies that foster progress and acceptance.
Follow Liz on LinkedIn - https://www.linkedin.com/in/elizabeth-liz-n-79b76b36/
Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/
Stay Up-to-Date with the Multifamily ...
Yvette shares the story of her career journey through multifamily and gives advice on how to develop your professional journey in the industry.
Follow Yvette on LinkedIn - https://www.linkedin.com/in/yvettedevans/
Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/
Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/
Learn more about Leap - https://www.leapeasy.com/
T...
We dove into the magic of storytelling in the multifamily world, explored why enthusiasm can make all the difference, and shared some powerful ways to stay motivated and positive, even when faced with everyday challenges. Follow Pam on LinkedIn. Follow Steve on LinkedIn. Stay Up-to-Date with the Multifamily Mind. The Multifamily Mind Podcast is superpowered by SalesMail - the easiest tool to convert more tours with personalized...
3 keys to running a successful sales strategy?
Find out in this episode of The Multifamily Mind Podcast with guest, Lissi Daniels! She and our host, Steve Wunch, discuss how understanding the buying in multifamily is vital for the success of selling in multifamily.
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The Multifamily Mind Podcast is superpowered by SalesMail - the easi...
Ready for an in-depth conversation on how investing in the wellbeing of your talent will result in better business outcomes for your #multifamily organization? That's exactly what you are going to get when tune in to this episode, hosted by Steve Wunch. Follow Dr. Debbie on LinkedIn.
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Stay Up-to-Date with the Multifamily Mind. The Multifamily Mind Podcast is superpowered by SalesMail - the easiest tool...
October is National Disability Employment Month!
We had the pleasure of talking with the incomparable Alycia Anderson on how we can make the multifamily employment landscape more accessible and inclusive to those who identify as disabled. She told us about her journey from childhood, to working in leasing, to now being a critically acclaimed TEDx speaker!
Follow Alycia on LinkedIn.
Follow Alycia on Instagram.
Alycia's Website.
Join host Steve Wunch and guest Mike Brewer for a lively discussion on how AI is affecting the current multifamily landscape. You'll walk away from this episode having learned how you should be effectively blending the use of AI with human interactions to create a seamless experience for your potential residents!
The Multifamily Mind Podcast is superpowered by SalesMail - the easiest tool ...
Join host Steve Wunch and guest Marci French as they they discuss diversity, equity, and inclusion in the multifamily workplace. From fair housing to everyday accessibility, they cover a wide spectrum of what diversity looks like in the industry and how we can pursue an inclusive and equitable approach.
Follow Marci French.
Follow Steve Wunch.
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Half of your team could be looking for their next opportunity right now!
Join host Steve Wunch and guest Kara Rice, VP of Education for Swift Bunny, for a discussion on how we need to rethink our biases and adapt to the new reality of multifamily talent management. The days of sticking with one company for decades are gone!
Follow Kara Rice.
Follow Steve Wunch.
Swift Bunny's 2024 Mid-Year Employee Engagement Report.
The Multif...
Join host Steve Wunch and guest Ian Bingham, Senior Vice President Business Development at Buckingham Companies, their in-depth discussion of the state of the multifamily housing market as well as the best practices for property managers.
Follow Ian Bingham.
Follow Steve Wunch.
Learn more about Buckingham Companies.
The Multifamily Mind Podcast is superpowered by SalesMail - the easiest tool to send personalized video messag...
Join host Steve Wunch and guest Terri Norvell, founder of Leadership Growth Formula as they discuss how multifamily leaders can use brain science to motivate teams, eliminate amygdala hijacks, minimize stress, and transform negative thinking into positive actions!
Follow Terri Norvell.
Learn more about Leadership Growth Formula.
Follow Steve Wunch.
The Multifamily Mind Podcast is superpowered by SalesMail - the easiest to...
Join host Steve Wunch and guest Stephanie Anderson, Senior Director of Communications and Social Media for Grace Hill, as they discuss how she maintains a healthy work/life balance as a working mom. This conversation delves into the efficacy of human intelligence (H.I.) and artificial intelligence (A.I.) in multifamily. Follow Stephanie Anderson. Learn more about Grace Hill. Follow Steve Wunch. The Multifamily Mind Podcast...
Join host Steve Wunch and guest Suzanne Hopson, founder of here2elevate, LLC, as they discuss employee effectiveness, the future of AI in multifamily, and a lot more!
Be sure to stay tunned to the end of the episode where Suzanne shares a very audacious take.
Follow Suzanne Hopson. Learn more about here2elevate.
Learn more about EOS.
Check out Nintey.io.
Try out Trainual.
Learn more about Culture Index.
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