MFREE 110 Trailer # 4 with Kaylee McMahon-Boncour: Are You Losing More By Underpaying Your Staff?

Aloha, It’s Shelon "Hutch" Hutchinson here! If you’re enjoying 'The Multifamily Real Estate Experiment' podcast, please like, comment, and share our episodes to help us reach and inspire more people. Thank you for your support!

When leadership actually leads, everyone wins.

In this episode, we unpack how doing the right thing for your team—like not slashing pay or cutting healthcare—can have a ripple effect that hits way beyond the P&L.

Hutch gets personal about what it’s like to knock on doors and collect rent when times are rough, and what he’s learned the hard way about how underpaying staff leads to more damage—literally and financially.

💥 Less turnover

 💥 Lower medical costs

 💥 Stronger property care

 💥 Higher retention

This is about more than just real estate—it’s about leadership with backbone. If you want long-term performance, treat your people like they matter.

📌 A little integrity goes a long way… even in multifamily.

#LeadershipInAction #PassiveIncomeWisdom #VeteranOwned

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Episode Transcript

Kaylee mcmahon 8486 (00:00):
I will not be reducing the amount that we

(00:01):
pay our employees and thenespecially like their
healthcare.
I've jumped into a coupleproperties myself.
Whacking on doors collectingrents when things weren't going
well to turn things around and,saw the physical destruction
that it had on people's health.
So then the medical costs thatwe have with those people
skyrockets, right?
So you save costs on medicalcare, turnover, you save, cost

(00:25):
on, having people.
Also, we've seen lower levelpeople move their buddies into
the property.
They destroy the property, sowe're saving money.
Upfront on all of these thingsthat, like if I was managing, I
wouldn't allow to happen, but Ican't, we need someone that can
replace me.
that's a very top level, how wepay people fairly that work for
us, and that just has a trickledown effect.

(00:46):
They wanna spend more timecaring.
the property's nicer.
and then if you do the rightdeal, we can afford, our
expenses.
But again, like I said,sometimes your repair and
maintenance goes down becauseyou have more retention because
you have people that, it's anewer property, it's under
warranty, et cetera.