Jackie Blaskovich, Director of Customer Success at Municibid, celebrates her 8th Municiversary (Municibid anniversary). She shares her experiences working with bidders and sellers, the wildest items she's seen up for auction, and her dreams for Municibid's future.
Jackie highlights the excitement of watching auctions heat up in the final minutes and shares stories of bidders addicted to the thrill of winning. She highlights the advantages of online auctions over in-person auctions, such as a wider audience and increased competition leading to higher prices, and shares a recent example of a tub grinder starting at $2,500 and selling for $92,100.
Looking to the future, Jackie envisions continued growth for Municibid, with plans for improved communication among selling agencies, a streamlined payment system, and enhanced customer feedback channels.
Key Takeaways:
- Municibid offers a wide array of unique and interesting items up for auction, ranging from rare vehicles to lost and found items.
- Online auctions provide a broader audience and increased competition compared to in-person auctions, often resulting in higher prices.
- Municibid prioritizes real human interaction in customer support over AI to ensure effective problem-solving and customer satisfaction.
- Streamlining processes, improving communication, and enhancing customer feedback channels are key focus areas for Municibid's future growth.
- Municibid auctions have a direct impact on local communities, with all proceeds going back to the selling agencies.
About the Guest:
Jackie Blaskovich is the Director of Customer Success at Municibid, celebrating her 8th anniversary with the company. With a deep understanding of the auction process and a commitment to customer satisfaction, Jackie plays a vital role in ensuring the success of both bidders and sellers on the Municibid platform.
Additional Resources:
- Connect with Jackie Blaskovich on Linkedin: https://www.linkedin.com/in/jackie-blaskovich-08528411b/
- Explore the wild world of government surplus at Municibid
- Learn more about Government Surplus Vehicles: https://blog.municibid.com/the-government-surplus-vehicle-guide/
- Looking to sell your government surplus? Learn more about how to sell: https://municibid.com/sell/
Got feedback or want to be a guest? Email us at marketing@municibid.com
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