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September 16, 2025 48 mins
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Speaker 1 (00:00):
Luke, welcome to the podcast.

Speaker 2 (00:02):
Thank you.

Speaker 1 (00:04):
Now, how far away are you from?
We are currently in NorthBrizzy, North Mianjin.
Where are you based?

Speaker 2 (00:12):
We're based out of Farnvale, about an hour and a
half hour 45 from here.
Just moved there earlier thisyear actually.

Speaker 1 (00:20):
Now let's just start.
Full name Mob, where you grewup, where you're from.

Speaker 2 (00:26):
Yeah, luke's stand stuff.
Beripi Taree area is where mymob's from.
I grew up in Gladstone, bornand bred there for about 12
years and then moved to Brizzyand yeah, the rest is history.
Yeah, pretty much.

Speaker 1 (00:45):
And when you first moved to Brizzy, you mentioned
Wynnum, correct?

Speaker 2 (00:49):
Yeah, went to Wynnum first.
Our dad wanted a career changeand we'd gone from a small town,
so something a bit big likeBrisbane was a bit of a change
for us.
It was exciting as a12-year-old 13, you know so yeah
, now let's talk about thosefirst few years.

Speaker 1 (01:10):
Let's go the move, maybe starting a new school at
13, and then right up until,let's say, when you left school.
Let's just talk about you as ayoung fella, maybe some fond
memories.

Speaker 2 (01:23):
Oh, I know I moved to Brisbane.
I was pretty shit scared, to behonest, with you, gone from a
small country town to a biggercity, didn't really know anyone
so it was all starting fresh.
My parents were religious, solike we obviously met people

(01:44):
through there and an interestingtime of life where trying to
find myself again, becausegrowing up in a hometown, you
like, knew everyone so I wasjust trying to find my place
when I got to Brisbane, sort ofthing.

Speaker 1 (02:00):
And siblings.

Speaker 2 (02:03):
I've got two sisters, uh, both older.
Um, yeah, one I haveconnections with the other.
Yeah, that's a bit of atouching one.

Speaker 1 (02:15):
But yeah, that's family, right.

Speaker 2 (02:17):
Everyone goes through those things I guess, yeah, we
grow and hope that we all end updoing better in life.

Speaker 1 (02:26):
That's right.
Everyone has their own sort ofjourneys.
Yeah, you sort of go on throughlife, and especially when you
become a father, yeah, and thekids are your focus.
Yeah, now tell me about we'veobviously had a chat, a bit of a
yarn, before this, so just togive context for the audience
watching.
So you're now in Brisbane,you're a young man let's talk
about maybe when you firstbecame a father.

Speaker 2 (02:49):
That's all been recently, in the last like seven
, eight years, like I met my nowwife in 2016.
We, like, after I went througha bit of exploring of my own
journey and then met up with her, um, within nine months we were

(03:14):
married.
Everyone thought we were prettycrazy.
We've been.
We're coming up to our ninthwedding anniversary in February.
She had two kids previously,but I've taken them on as my own
Fathers aren't really around,which is good for me, because

(03:37):
then we can just focus on us.

Speaker 1 (03:38):
That's right.

Speaker 2 (03:39):
Then I had my little girl in 2018.
My little girl in 2018.
So yeah, now just kind ofbonded our family together.
So yeah, it's been.
She's my rock, like my wife.
She's there every step of theway, like couldn't ask for a

(04:01):
better message.

Speaker 1 (04:02):
to tell the truth, Always supporting me and always
pushing me to be better too.
So, yeah, now, family man, um,you're a businessman as well, so
let's talk about maybe some ofthe work you might have done as
a young man.
And then where was theevolution to starting a business
?

Speaker 2 (04:20):
yeah.
So I dropped out of school,year 10, and then trying to get
apprenticeships and all thatsort of thing but never quite
got it because I wasn't a year12, like someone that passed
year 12, should I say.
And then one of my mates himand his dad ran a plastering

(04:42):
business.
I was just doing labour andwork and he gave me a call up if
I wanted to be a plasterer.
I was like, yeah, why not?

Speaker 1 (04:51):
That's good.

Speaker 2 (04:52):
And then worked for him for a year.
Graham put me through myapprenticeship when I was about
19, 20.
So I was a bit of a latebloomer.
Went to TAFE at Yeronga.
So I was a bit of a latebloomer.
Went to TAFE at Yeronga andthey ended up nominating me in

(05:15):
my third year for Apprentice ofthe Year.
Went to the Sheridan it used tobe called Sovertel.
Yep Did our little makeshiftbus shelter, plastered it all up
and yeah, we got runners up meand this bloke that I didn't
know.
We just had to team up togetherand put it out there and we got
runners up.

(05:35):
So yeah, it was pretty cool.

Speaker 1 (05:38):
Yeah, so that must've been a good feeling.

Speaker 2 (05:39):
It was a good achievement.
When I'm you know, schooldidn't really achieve for me, I
wasn't that way inclined butgetting in there doing the work
my old man always taught me youknow, work hard, you'll succeed.
He always wanted to be up there, so gave me the drive, I guess.

(06:01):
Yeah, so, yeah, so you've gotthis feeling you've just sort of
got runner up for this massiveset of apprentice of the year
award you must've set yoursights really high then and just
went hey, if I can do this,then what else can I achieve?
Well, yeah, I did.
Um, I did.
Then, once I finished myapprenticeship, had a bit of a,

(06:21):
went off the rails a little bit.
Had a bit of a went off therails a little bit.
Lost a friend close to me.
So, went through a bit of a Idon't know exploring period of
my life and then me dad wantedto start the business.

(06:44):
He took a risk, left hisbusiness where he was working,
we bought a franchise, um, andthen, because we didn't really
have the basis of it all, so itwas just a kickstart to get us a
bit like confident, I guess youcould say we got some tools,
you know, got like a bit ofbusiness meetings and stuff like

(07:04):
that on how to run yourbusiness, what you can do.
Here's some tools that you canuse, like your high pages and
stuff like that where you cansource work from where's best
options and areas to go, likereal estates and all that sort

(07:25):
of thing.
So, yeah, we took it on board,went through that for five years
, like it was a slow sort ofgoing and like we finally got
out of that.
We started getting a bit of aname up, but like it just never
quite kicked off as much, ofcourse.

(07:46):
And then that's when the IBAcome in for me, because we were
going through name change, allthat.
So we were running, you know,business cards, nothing fancy.

Speaker 1 (08:03):
But you said, took that risk to get the tools, to
buy a franchise, to startlearning business.
Yeah, getting the tools, theskills, you survive past the
three-year mark, which a lot ofbusinesses don't do.
As any business owner will know, you can not make money for
years, that's business,definitely Trust me.
We all it is part of it, Ithink of surviving, and then

(08:28):
you've, you've kept going, andthen you've kind of get oh iba.
What's this about?
And then, what sort of happenedfrom there?

Speaker 2 (08:36):
your first experience , when you so I was talking to a
lady called adele wedlockthrough iba lovely lady, like
I'm not very good on paperwork,business management plans,
anything like that, like it'snot me, like, like I said, I
wasn't good at school um talkedme through everything we worked

(08:59):
through it all, gave me ideas onbetter ways to set up my
business.
Like because I wanted a businesscar, I wanted to rebrand, I
wanted to have our name signwriting and uniforms and all
that sort of thing, just so welook like a company, not just

(09:20):
the average Joe just walkingaround trying to just find work.
I wanted to make it look likewe were established.
We were there, you know, wewere professional, everything
Taken seriously, is it?
Yeah?
Yeah, because I felt once thathappened like we were, you know,
like we had everyone looking atoh yeah, they've got the

(09:41):
trailers, they've got the cars,uniforms.
You know you felt moreprofessional in your job.
So it was a big step for us.
And the trailers and all thatthey um like we end up getting
into insurance building, likeall the repairs for them, so
which has gone a long way in ourbusiness.

Speaker 1 (10:02):
So yeah, so when you spoke to IBA and you talked
about better ways to structurethings, what was the next step?
Did you access a particularservice through them, and what
was that process then?

Speaker 2 (10:17):
It was more for the business loan application on,
like how, because you've got toset up when you come with the
business plan, you got to set uphow you're going to spend your
money and all that sort of thing.
So like it was cars and likebetter tools to be able to
expand.

(10:37):
So then we had two of thingslike so one can run one trailer
and one can run the other.
Like so then we got we can turnover more work.
It wasn't secluded to one, onecar, one trailer.
Everyone had to be on the onejob.
Like we could start tacklingmore work and bringing in

(11:02):
so-called more income yeah, yeah, more stress too.
That's the one people like oh,you're killing.
You're like, oh yeah, we'rekilling ourselves, but we're
having a crack, yeah, so youwanted to take your business to
the next level yeah, and thatwas just one of the ways I could
think of making it happen likewas to put ourselves out there

(11:23):
and then, once we got insurance,builders and all that on side.
Now we're kind of at the stagewhere I can't accommodate
everyone.
So we've built up a name overthe last few years.
I got my wife on board and dad,but he's nearly at retirement.
So trying to find the next stepof the next level for our

(11:48):
business is a challenge thatwe're faced with at the moment.

Speaker 1 (11:54):
But just like last time, you you's got through it.
You already had the vision ofhey, this is where I want to go
and be perceived.
Were you nervous when you firstmade that call to IBA?
This is where I want to go andbe perceived.

Speaker 2 (12:05):
Were you nervous when you first made that call to IBA
?
Yeah, I was.
It was.
We're already waiting oninvoices and all this sort of
thing, like the money managementand like am I getting paid this
week?
Like because everyone's gottheir own payment terms so you
can have your own, but forpeople that you're working with
may have you've got to wait amonth to get paid.

(12:27):
You've got to wait two weeks,but you've got to fund all this
stuff in between to make sureyou can make it to that payment.
That's right, and even when wefirst started up, you do a job
to pay for the tools to do thatjob or the next job, like, and

(12:47):
it was just the buildup was slowand hard.
It is very hard.

Speaker 1 (12:53):
It's not easy.

Speaker 2 (12:54):
Yeah, I wish it was what everyone says it is.
It's like oh, you work foryourself, sweet, it's not.
It's definitely not.

Speaker 1 (13:01):
And you've got that strong home support network, and
dad sounds like someone who'sinstilled some great work ethic
in you as well yeah now, whenyou got that uh loan through IBA
, how was the support after that?

Speaker 2 (13:15):
they were great, like Adele, like she was awesome,
like anything I needed or askedor questioned had the answers,
had whatever I needed to getthrough it.
You know what I mean.
Like um, paperwork wasn't quiteto where it should be okay,

(13:35):
maybe if you structure it thisway, then all your business,
because we had some businessadjusting to do to meet
requirements, but it was allvisible and well explained, so
like it was really easy to moveforward with it all.
Really good process so yeah,yeah, she made it a really easy

(13:58):
process for me.

Speaker 1 (13:59):
Yeah.

Speaker 2 (13:59):
Like from where we were at that stage.
So yeah, everything takes timeto go through and get the plan
right, but in the end it workedout really well for us, but
there's that support there toget you through the process.

Speaker 1 (14:12):
Yeah, definitely Help your business or start a new
business.

Speaker 2 (14:16):
Yeah, anything that we asked, she was there to have
the answers as well as she wasdoing other projects, projects.
She still gave us the time aday, so important isn't it to
get through it, like we weren'twaiting weeks upon end to get an
answer or anything like that.
It was just like conversatingnear daily just on what needs to

(14:39):
be done next, how to like setup things to move forward, and
all that.
We got supported very well inthat.

Speaker 1 (14:49):
Now you've got this next phase.
There's uniforms out there,there's new vehicles, what was
maybe a milestone moving forward, so take yourself back to that
phase.
Is there a milestone thathappened Once we'd done that?

Speaker 2 (15:05):
we know I think it was near doubled our revenue and
everything like that, um, tohave my accountancy, our
business and being like whoa,whoa, what a change.
Like he was in shock, so thatmade me feel even better, like

(15:26):
he was even surprised on how farthe business had come in the
next year, because it had, yeah,doubled, if not a little bit
more so, and every year, sinceit's just constantly growing,
we've, just as long as we're,even if it's 5%, even whatever
it's growth, yep.

Speaker 1 (15:46):
And that's how I see it Sustainable and it's growing.

Speaker 2 (15:48):
Yeah, so it's not going backwards, which is always
a good thing for me, like Ialways push to like just even a
little bit, it's just stillgoing forward.
Yep, it's not plateauing, it'sgoing forward.

Speaker 1 (16:03):
Yeah, like life right .
Yeah, as long as there'sprogression.
Yeah, you're not staying still.
Yeah, that's, that's what weneed accomplishment and moving
forward and it just gives youthat motivation to keep going.

Speaker 2 (16:16):
You know, like I know , when we bought our house this
year it was we went through astruggle Like business got a
little bit dry like a few months, so I started using up profits
and stuff like that.
It was lucky we had them there,otherwise it would have been
really hard.

(16:36):
But yeah, sometimes you gothrough that really dull period
and then it come back evenstronger and we still got to get
make five percent for the year.
I thought we were goingbackwards and starting to get a
little disheartened this yearbut once I saw the final of the

(16:57):
year I was like, oh, we're stillthere, we still got it, we're
still going forward.
So it was still motivationenough for me, even though the
struggle, I can still see thelight like and just keep pushing
to go forward.

Speaker 1 (17:13):
That's really good advice for business owners out
there, because business roughcouple of weeks, rough couple of
months you can be like oof oof,yeah, and it can hit hard like
really hard.
But you've just got to staygrounded in the work and believe
in what you're doing.
Just keep rocking up every day.

Speaker 2 (17:31):
Yes, Rock up every day and hope that.
You know, you feel every daythat with work it'll come good
eventually.
Like it will Maybe stressful ashell, but you'll get there.

Speaker 1 (17:44):
Yeah, that's how I feel and and you've got a strong
support network now.
You've talked about challengesin work and you've talked about
exploring I like how you usethat word exploring twice.
Yeah, now, life in general, aswe know um, has its ups and
downs.
Are there any particularstories that you could share

(18:06):
about maybe some of your moremild exploring and maybe just
for anyone out there that, let'ssay, someone's 25, they want to
start a business but maybe theyhave suffered a loss.
You know ways to get throughthat.
Things that you found helpedyou through that process.

Speaker 2 (18:24):
Having that support network.
Like just going, if that oneperson believes in you, take it
like who cares if there's ahundred saying you can't.
That one person believes in you, take that and just run with it
.
Like because with my wife, likeevery step, no matter right or

(18:47):
wrong, she's there.
You got this, you'll get itdone.
You know what I mean.
And if I didn't have that like,there'd be days where I would
just I'll stay home, stuff itLike.
But no matter what, like evencoming here today, I'm nervous
as hell and she's like I nearlywasn't going to do it and she's

(19:09):
like you've got this.
You tell your kids all the time, like every opportunity, take
it.
Like you never know where itcan be.
That's what you say.
Like take your own advice.
So here I am today.

Speaker 1 (19:22):
Well done.

Speaker 2 (19:27):
Thanks for coming.
So you know, like, because Ialways try to support them, and
opportunities as well.
Like you don't get them all thetime, so when it falls in your
lap, go for it that that's.

Speaker 1 (19:35):
Another huge lesson is you're being a role model for
your kids yeah.

Speaker 2 (19:39):
So you gotta give them the right way.
Hey, I'd rather teach them andhave someone else show them
something.
The wrong way.

Speaker 1 (19:48):
Yes, yeah, I think that's really powerful because,
um, you said there's that oneperson, and I know when, when
sometimes things get hard,people say you need a strong
support network, but sometimesit's just one person or one
thing to believe in, or believein you and the power of
something that simple and takewhatever opportunity is given to

(20:09):
you.

Speaker 2 (20:09):
Like with dad when he quit his job was like, let's
start a business.
It was just like I don't wantto let him down, I want to make
this happen.
So, yeah, it's just, I don'tknow, don't forget where you
come from, either, like, andwhat opportunities got given to
you, don't go.

(20:30):
Oh well, it wasn't a goodenough opportunity.

Speaker 1 (20:33):
Every opportunity is a good opportunity yeah, now
we're going to take this littleopportunity for you to say the
name of your business and tellus where you're located first
and foremost because I forgot tosay the name of your business.

Speaker 2 (20:45):
So we're lhs, plastering and handyman.
Um, we're based out of fernvalenow we were based near beanley
but um, yeah, now we moved outthere.
So, yeah, but apparently we'replasters that will go anywhere.
That's what the umapprenticeship uh guy said to my
missus because she's like, oh,as we're going through when she

(21:09):
wants to catch up for meetings,we're like we're down the gold
coast, we're on the north side,we're everywhere.

Speaker 1 (21:16):
So yeah, we just do what needs to be done to get the
work like so southeastqueensland sort of brizzy goldie
, yeah I'll travel wherever ifthe money's there absolutely
pays the bills pays bills,absolutely survival, yeah,
business survival is everythingI don't just stick to my area,
otherwise you limit yourselfyeah, now you've been operating

(21:39):
for a number of years and thenyou know iba, and then we got
the, the uniforms and the newtrucks.
Uh, what's next?
Um, what's the next?

Speaker 2 (21:48):
let's just say three to five years, look like in a
business sense, and then maybeany personal goals or family
goals that you've got oh, mypersonal goals for the business
would be like being able to hirea good crew and to be able to
do a bit more running jobsinstead of doing jobs.

(22:11):
I guess you could say thatwould be the like bit of
ultimate.
So I've got more time with mykids because obviously there's
got to be a bit of give and takein places and sometimes they
lose out a little bit becauseobviously longer days, all that

(22:36):
and it's me and the wife a lotof the time.
So it is leaving at 6 in themorning, getting home at 6 at
night, dinner at the tabletogether.
That's our main thing.
Like just to reunite as afamily, even if it's only for
half an hour.
It's something Catch up ontheir day or make their sporting

(23:00):
on Saturday, always there fornetball, like just making those
moments.
But yeah, ultimate would be toget some guys working for me and
have the missus just doing thebooks and I running the jobs and
all that sort of thing.
Because, as I said, dad's justabout retired, so by the end of

(23:22):
next year he's full inretirement, so it's a lot more
focused on us too and where wecan take it right now.
Um, so yeah, that'd be myultimate goal for now that's the
perfect goal.

Speaker 1 (23:36):
It's all about balance, right?
Yeah, because the sacrifice isreal when you're trying to build
something, ultimately for yourfamily.
Yeah, yeah, you're making thosesacrifices and doing extra work
, willing to go wherever ittakes to get the job done, but
that means getting home andhaving to dinner, catch up, be

(23:56):
present.

Speaker 2 (23:58):
Be present for that little bit.

Speaker 1 (23:59):
Yeah.

Speaker 2 (23:59):
Yeah, all over again.
Yeah, that's why we're puttingthe mistress through an
apprenticeship.
Even so, then she knows thetrade, she knows what she can do
.
Then I'd like to get her tohelp with quoting.
Like she goes, does all thecustomer face-to-face, all that

(24:20):
like run through the job?
She knows exactly what she's upagainst, she's done the work,
she's everything through the job.
She knows exactly what she's upagainst, she's done the work,
she's everything.
So then she can just do a bitmore.
You know cruisier stuff than, ofcourse, plasterboard and all
that sort of stuff yeah slowlygetting an idea of how to go
with it, but just to do thechange over and have the people

(24:42):
there that you can rely on,which is a thing that I'm
finding really hard.
That's my hardest transitionfor me at the moment, yep.

Speaker 1 (24:54):
Reliable people that uphold your quality of work as
well.

Speaker 2 (24:58):
Yeah, and have the time to manage them as well as
doing other jobs, managing thebooks, managing everything else
they like.
That's where I'm kind of Iguess you could say stuck.

Speaker 1 (25:10):
But yeah, working out .
This is just another processthat you work through, because
you seem to be working througheverything that you accomplish
and even though you mentionedthere was two wandering phases,
you're still here now runningthis business.
You've still gotten througheverything.
So there must be adetermination that lives within
you to not let people down, orknowing what you're worth and

(25:32):
knowing that you're going places.

Speaker 2 (25:35):
Just more probably trying to prove to myself that
I'm worth it and passing that on.
Yeah, and show my kids that youcan do anything if you try hard
enough.
There's no limit to what youcan do.

Speaker 1 (25:50):
Just work hard at it and you'll get it Like you said
rock up every day, yeah.

Speaker 2 (25:56):
Rock up every day, no matter if it's a bad day, a
good day.
Just be there for that day.

Speaker 1 (26:02):
Even if you're late with the Brisbane traffic at the
moment.
Yeah definitely when you've gotsome time let's say, kids with
grandparents or being lookedafter by family what do you like
to do?
What do you and the missus liketo do to take a break?
I know you run your own familybusiness, so there's not really
a break.
When you do have a pocket oftime, what do you like to do?

Speaker 2 (26:25):
We used to ultimately like to go camping.
Camping was our, that was ourtime, because for me, I'd pick a
spot where I didn't have phonereception, just chuck the phone
in the car and didn't worryabout it for four days, just
like it was just peaceful, whereyou could switch off because

(26:47):
there's nothing you can do,there's no phone reception,
there's nothing the break fromsociety sort of thing in your
own head and just have yourultimate time with your kids,
family, all that sort of thing.
That's what we're used to doing.
It's been a couple of yearssince, since we have just

(27:08):
working through everything, um,but yeah, we're going camping
soon, in september, so it'd bereally good to catch up with him
again, like in that time that'sawesome that we have so.
So, yeah, that's our main goal,to do those sort of things.

Speaker 1 (27:27):
That's perfect.
It's pretty much.
I've had another guest who saidthe same thing.
They like to go where there'sno phone reception and you just
disconnect from the fact thatthey've made us rely on our
devices.
The banking used to have to goto the bank, Now it's all this
and paying bills.

Speaker 2 (27:48):
Yeah, like I can't sit there without checking
emails or making sureeverything's still running, how
it's going to run for the nextfew days, or just constantly.
Your mental state is justbusiness, business, business.
And to get that break it's gotto be forced, sort of.

(28:10):
So, yeah, that's why I choosethat way.

Speaker 1 (28:16):
Yeah, it's business is tough.
Now there's someone out therewatching that wants to make a
million dollars overnight.

Speaker 2 (28:25):
It ain't going to happen, and if it is, come see
me and tell me that's right.

Speaker 1 (28:32):
What advice would you give someone that wants to
start a business Young mob outthere?
They have to be mobbed.
Just someone.
They could be 20, they could be30, they could be 40.
Believe in yourself.

Speaker 2 (28:43):
Believe that you can do it.
Just keep yeah, just keeptrying.
That'd be my biggest advice,because you just got to keep
trying.
Like we've had our highs, ourlows, our days of sitting at
home wondering if I'm going tothe next job, like how do we get
the next job, all that sort ofthing.

(29:05):
It's like you just got to keeptrying.
You'll find a way If you reallywant it.
You'll keep searching fordifferent ways, whether it be
through job networking, likeyour high pages and stuff like
that, or your real estates oryour whatever.

(29:26):
You've just got to find whatniches with your work Like with
us we had, because we had ahandyman side as well.
So we did childcare centers, wedid real estates, we did high
pages to find our work and thenjust word of mouth, treat every

(29:49):
customer like they're gold,because you don't know who they
know, you don't know who theycan tell you look after.
When we first started ourbusiness, they mentioned you
never know who that little oldlady is.
She could have a network ofproperties that you can't even

(30:15):
fathom.

Speaker 1 (30:15):
Yes.

Speaker 2 (30:16):
And I tell you what I've met some of those people
along the way Like, and it cantake your business to the next
level Just one contract canchange it all.
Like you can go from wondering,like, even with insurance
builders those contracts are nowI've got four or five different

(30:40):
insurance builders, so I don'tjust lock into one.
I've then grown into havingother ones.
So then I'm not just reliant onone customer, because otherwise
what happens when they dry up?
You need backup.
Like I've got builders that Ifollow behind.
I've got real estates I stillhave on board, because you just

(31:02):
never know.
Yeah, so just always havebackings.
Don't just forget a customer assoon as you've done them.
Like I still get phone callsfrom customers six years ago
that we've done a little job for, and they're like oh yeah, got
a mate that needs a hand.
Yeah, no, worries, head outthere.

(31:22):
And I found saving certainpeople's numbers and customers
over time.
When they give you a call, ohhi, mate, knew their name
straight away.
They're like oh, you rememberme.
Okay, like that importance.
You know they weren't justnobody, they were someone that

(31:47):
you remembered, you had the timeyeah, was that always something
?

Speaker 1 (31:52):
you had that sort of connection with people to
remember the importance evenbefore you were working as a
friend?
No, it was a learning curve.
Hey, Learning curve.

Speaker 2 (32:02):
I had no idea on how to run a business to start with,
like my old man had runbusinesses like multimillion
dollar companies um, likemulti-million dollar companies.
But it was a difference likefrom construction to he was in
labor hire, but it was just adifferent way of dealing with

(32:23):
things.
I found like he was very bookorientated because he was
dealing with bigger companiesand all that sort of thing where
we found more like get to knowhim on a personal level and care

(32:45):
and take notice of you know,like, oh, that's a nice house,
you've got all this sort ofthing Like take in to what
they've put out, that's right.
Yeah, just become someonetrustworthy and friendly and
always oh, if this time doesn'twork for you, I can help you.
This time, and I always didface-to-face as well.

(33:06):
It was never quoting overphones, it was always going out
to meet them.
Even if it was something Icould quote on the phone, I'd
rather go out and meet himbecause I think I could sell our
business as a person and whatwe could bring to the table as
something than just a tick andflick.
Here's your price.

(33:27):
There you go.

Speaker 1 (33:29):
It feels like you just care more.

Speaker 2 (33:31):
Yeah, just try to go a bit above and beyond, be
different to your competitor andhopefully it works.

Speaker 1 (33:40):
It's the third time I've said it.
Just keep rocking up.

Speaker 2 (33:43):
Yeah.

Speaker 1 (33:44):
That's massive advice .
It's so simple Anyone, whetherit's health, whether it's
relationship or just showing up.

Speaker 2 (33:52):
And upskilling your business too.
If there's somewhere where youcan find showing up and
upskilling your business too,like if there's somewhere where
you can find something that canmake it better.
Like we've just upskilled aspainters so now I've gone
through all my likecertifications as a painter, so
now I can plaster and paint, sonow we're licensed in both, so

(34:14):
now we bring more to the table.
So I'm constantly looking forways to upskill to make it a
stronger company and not justhave.
So you've got more places tolook for work as well.
If we can't find any plaster,then we can find painting.
If we can't find that we, thenwe can find painting.
If we can't find that, we'vegot handymen, you know.

Speaker 1 (34:36):
So it's like I don't want to give this company a
shout out, but we all know thecompany that started just mowing
lawns and then they've growninto yeah, you know, yeah, you
gotta like just constantlyupskilling your business to make
it better.
I think, like and try differentways so kind of growth, just

(34:57):
continual growth as a person andreflecting in a business,
because it's a family ownedbusiness yeah, it's like another
child of mine, like really it'ssaying you gotta nurture and go
through all the paces with justlike your kid.

Speaker 2 (35:13):
Some days you don't like it, some days you do yeah
it's tough.
Yeah, yeah.

Speaker 1 (35:19):
It's hard, and anyone that says that business is not
hard is either in a positionwhere their business has gone
through the 10, 20-year phase orthey were handed a business
that was already hugelysuccessful.
It's extremely difficult andbalancing it with families and
the fact that it's a familybusiness and we all live
together in the same property,same everything.

Speaker 2 (35:40):
I've got my parents in the granny flat.
I've got like say, we're all ineach other's pocket all the
time, as well as working witheach other.
So I try to really make it hardyeah, why not?

Speaker 1 (35:51):
why not?

Speaker 2 (35:52):
right, let's just make it harder.

Speaker 1 (35:54):
But you said.
You said you used you're astrong unit.
Yeah and um, when you grew up,did you have a strong unit?

Speaker 2 (36:03):
you know through your teenage years what was that
like like mom and dad havealways been there to support us,
like no matter what, like so Iwas pretty lucky that way.
Um, you know, even if youmessed up whatever, like as long
as you went to look for to goforward, they were there to

(36:23):
support you, no matter what.
So I was very lucky in thataspect, like because, at the end
of the day, everyone screws up.
Like because, at the end of theday, everyone screws up, so no
point just kicking them to thecurb.
How they're going to learn?
Like try and be that supportive.
Like yeah, I understand we didthis, but let's move forward now

(36:44):
.
Let's.
Okay, we messed up, there's an,there's always tomorrow, yeah,
it's it's just a lesson yeah,it's a lesson.
We we all go through it.
We all learn life, live life.
As long as you're theresupporting each other, it's good
.

Speaker 1 (37:01):
Now we talked about sort of three to five-year goals
with the business.
Is there anything outside ofthe business that you're
aspiring to do or be?
Is there say hey, some peoplewant to run this any any
personal goals outside of thebusiness for yourself?

Speaker 2 (37:19):
So not at this stage, unfortunately.
It's just business like justmaking sure.
Yeah, unfortunately, yeah, I dofocus a lot on my business.
My business, um, because that'swhat feeds my family at the end
of the day, so I I'm not reallyphased about the background

(37:43):
noise of everything like and uh,yeah, then hopefully one day I
get to that like I can relax alittle bit and get a hobby or
whatever.
And obviously I just bought anew house, so I suppose doing
that up, having time, becauseI've got the skills to be able

(38:05):
to put some time into my ownhouse.

Speaker 1 (38:08):
So yeah, I didn't ask that because I'm the same as
you.
I actually don't have personalgoals because I'm so invested in
what I do.

Speaker 2 (38:19):
It's part of who I am .

Speaker 1 (38:20):
Yeah, that's probably a better way to look at it yeah
, I generally love what I do andwhat I'm building, and yeah the
goals are in and aroundbringing people into building
something bigger than myself.
So yeah, in and around bringingpeople into building something
bigger than myself.
Yeah, it's hard to explain whenyou're in it, because it seems
like you're in it right now.
I'm currently in it as well.

Speaker 2 (38:40):
Yeah, yeah, everything just sort of evolves
around it because it's what youwant to grow and it's like the
excitement of it growing andlike when you get those little
milestones, like you know, likewhether it be you want to reach

(39:00):
a certain point revenue for theyear, like like I've got my, my
revenues set that up, likethat's my next goals and stuff
like that, like whether it be abit of a stretch, but you gotta
push, yeah.
So like it's not millions, butyou know it's it's my own

(39:22):
personal goals for for a smallfamily business.
So like at the end of the day,that's where that's I just put
my goals into that.
Unfortunately, it's good, butit's you know.

Speaker 1 (39:35):
I honestly am in a similar boat and everyone's
different and everyone has theirown journeys and personal goals
.
I think, yeah, if people havethem, I'd love to hear what they
are.
But I'm like you, I'm focusedon building my ecosystem.

Speaker 2 (39:53):
Yeah.

Speaker 1 (39:55):
And that's really important right now, because
bigger things, as you said um,you mentioned creating the
ability to delegate more.
Yeah, so you're less hands-on,which ultimately leads to the
balance which can create thosebranches of personal goals, yeah
, yeah, that's exactly right.

Speaker 2 (40:11):
Getting to that level where you can have
comfortability and trusting thatit's getting handled.
You're still around it, you'restill, you know, handling
everything to be up to whereyour standards are and all that
sort of thing.
But you just have that littlebit more time to, you know,

(40:33):
maybe drop the kids off atschool every day and pick them
up or take them to the park onan afternoon, like just simple
things that you don't get toachieve, and I don't think
anyone out there is ever goingto complain about your goals.

Speaker 1 (40:47):
Just having more time with family yeah, because
that's the most important thing.

Speaker 2 (40:51):
Well, it is to me, Like you know, I've had friends
come and go, I've had all thatsort of thing in life, and
they're the ones you're with allthe time like why not have them
as the most important thing?
agreed like, including youtaking their um kids to netball
yeah, like today, like I hate itif I've got to work a saturday

(41:12):
and I miss it, because that's Ilove it.
I love seeing them succeed intheir sport and play awesome
games and you know they win,they, lose, they, you're there
for every moment, their highsand their little lows and stuff
like that.
So that's magic to me, right Idon't know.

Speaker 1 (41:35):
As a kid I remember going to football, playing sport
.
Now, looking back at it, myparents taking me there was a
lot of work in them, taking meto practice and all those things
.
I only see it now.
I was like, wow, they, that wasa lot of driving, that was a
lot of, because I know I'm justof, because I know.

Speaker 2 (41:53):
I'm just tired.

Speaker 1 (41:54):
Yeah, just want to sleep, but the game starts at
this time.
So they were making thosesacrifices.
So you're looking back andseeing what your family has done
for you, it's kind of almostyou're obliged to start giving
back.
Yeah, definitely Now.
Plastering physical job Very.
What are some of the thingspeople don't know about handyman

(42:20):
work?
What are some of the insightsto the typical day?

Speaker 2 (42:23):
For plastering, getting covered in dust all day
long, then having mud plasterall over you just being one of
probably the messiest trades,like pulling down old ceilings
and dust and finding snake skinsand all the rest that you might
find up in a ceiling thatyou're not ready for.

(42:45):
Um, so yeah, snake skins yeah,we found quite a few big snake
skins like, and they just kindof pop out of nowhere and
they're jumping off your ladderbecause it's like there.

Speaker 1 (43:01):
So anyone out there that you know received a quote
and they think it's easysnakeskins, spiders, dust mess,
yeah, just lots of mess, lots ofcleaning, like could be
professional cleaners instead.

Speaker 2 (43:16):
Like, by the end of it, um, yeah, it's just real
dusty work and just,unfortunately, trying to contain
it all.
So sorry to anyone that's everhad dust from it all, yeah, no,
um, but it's satisfying work atthe same time, because giving
back a finished product thatlooks good and makes up, yeah,

(43:38):
the final product is always thelike, the enjoyment of it, I
guess.
And seeing someone walk intotheir new room or they're having
their new, yeah, room painted,plastered, everything like that,
and they're just ready to movein, like, yeah, oh yeah, clean

(43:58):
lines.
Yeah, it's art almost yeah, ittakes a lot of work, um, to make
everything look good.
Like you get just bare framesand all that and you just gotta
make the product look good forthe customer at the end.
And whether or not, um, theysee the process of it all and

(44:23):
how much actually goes into it,um is a different story.
But yeah, like it's not justone day's work or anything like
that.
Like a lot of people aresurprised by a three-coat system
or you know, they think it'sjust you patch it once and it's

(44:43):
done.
It's not, and that's whatyou've got to explain when
you're quoting as well, becausethey all think, well, how does
it take you that long?
So yeah, there's a lot more toit, but yeah, no, I completely
understand that.

Speaker 1 (45:02):
Even just my business is different, but video
production is editing not fun,shooting fun Editing not fun.
And anyone who's edited a longproject or a series of projects
doesn't know the work or preprevisions involved.
And it's just time.
Yeah, it's just man hours, it'sjust time.

(45:23):
Now, in terms of we've talkedabout those goals.
Is there any pieces of contentyou're absorbing?
Music, podcasts, do you readany books?
Anything that is just as aconsumer, that you're listening
to, that sort of fills your cupor gives you value, or just the

(45:47):
old playlist on the way to work.
Yeah, just the old playlist.
Really A little bit of.

Speaker 2 (45:51):
Jelly Roll, yeah, jelly Roll.
Playlists.
Really A little bit of JellyRoll.

Speaker 1 (45:56):
Yeah, Jelly Roll, yeah.
But see, that's plenty Music,it's everything.

Speaker 2 (46:00):
Like just connection and like knowing that you're not
the only one going on a hardroad.

Speaker 1 (46:08):
I guess, do you bust out the old pipes in the car, or
is?

Speaker 2 (46:12):
Yeah, he's all over it.
Yeah, don't mind having asingle one why?
Not yeah, let it loose a littlebit.

Speaker 1 (46:20):
Yeah, yeah, yeah, bit of exploring in the car.

Speaker 2 (46:24):
Yeah, nah, it's all right, get to go see him soon
actually.

Speaker 1 (46:29):
Yeah.

Speaker 2 (46:30):
Amazing.
Yeah, I mean the miss is goingto go see him down in sydney in
november, so yeah, he'sincredible yeah yeah so he's a
good storyteller.
Yeah, yeah, so that's what Ilike being through the hard
stuff dealt with.
It still can't, still going,you know.
So I sort of see a little bitof his music with how I you

(46:51):
resonate yeah, so it works withmy life, sort of thing.
Yeah, little bit of his musicwith how I you resonate with it
yeah, so it works with my life,sort of thing.

Speaker 1 (46:56):
Yeah, for sure, yeah, so Now we're going to finish
with a bit of a.
We sort of gave some advice topeople earlier about starting
showing up.
Is there anything that you wantto talk about?
Leave a message.
Hey, we're going to be here.
This is our website, or wherecan you find us?

(47:19):
Anything that you want to share?
The stage is yours right now.

Speaker 2 (47:24):
Oh well, you can find us on Facebook.
I don't keep it that updated,but you can.
That's another project thatwe've got to work on, um media.
It's takes its toll like tryingto keep up with all that sort
of stuff.
But yeah, we've got our ownfacebook page.
Lhs plushing and handyman um ohyeah, message me whenever.

(47:47):
Um always happy, uh, to help,like if you need a hand with a
job or whatever we candefinitely help out.

Speaker 1 (47:58):
Someone find some old snake skins up there?

Speaker 2 (48:00):
Yeah, you might hear a bit of a squeal, but we'll get
it done.
What?

Speaker 1 (48:06):
was that lady screaming?

Speaker 2 (48:07):
No, it was just me, just me, yeah, just me.

Speaker 1 (48:10):
Brother, appreciate you making the time to come and
see us.
No worries, thanks for sharing.
Thanks for inviting.
Saying, brother, appreciate youmaking the time to come and see
us.
No worries, thanks for sharing.
Thanks for inviting me.
No, it was good, brother, and Ithink the kids will love seeing
you have a chat.
And yeah, thanks again.
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