The New Frontier: The AI, ecommerce and Answer Engine Optimization podcast
This podcast explores the fast-moving world of AI for leaders and owners of ecommerce businesses. We discuss topics such as AI Answer Engine Optimization - getting your brand mentioned by ChatGPT / Amazon Rufus. It's hosted by Jo Lambadjieva, Founder of Amazing Wave and AI Educator; and Max Sinclair, Founder of Azoma & ex-Amazonian. It is brought to you by www.azoma.ai, amazingwave.digital and www.ecomtent.ai Connect with us: https://ecommerce-ai.beehiiv.com/ https://twitter.com/maxsinclair4 https://www.linkedin.com/in/max-sinclair-ai/ https://www.linkedin.com/in/joannalambadjieva/
Episodes
In this episode, Jo is joined by Bryce Warning and Rob Hahn, the CRO and COO of Pattern, fresh off their highly anticipated IPO. The conversation kicks off with reflections on the milestone: how an IPO is not just the end of a journey, but the beginning of a new phase - one with higher expectations, greater scale, and renewed focus on delivery.
They dive deep into what makes Pattern unique: the marriage of data, technology, and ...
This week, our usual host Max Sinclair, founder of Azoma and former Amazon search leader, takes a turn in the hot seat to dive deep into the transformation AI is bringing to consumer search. With clients like Mars, Zappos, Arla and Mars, Zoma helps global brands optimize their visibility within AI-powered platforms like ChatGPT and Perplexity. Max explains how the shift from keyword-based ranking to reasoning models with memory and...
-Show Notes/Events-
(1) Join us at our exclusive afterparty during Amazon Accelerate in September in Seattle: https://www.eventbrite.com/e/seattle-seller-shell-ebration-tickets-1527728730759 sponsored by Azoma & partners.
(2) If you are a Brand or Retailer, you can apply for a free ticket at the 2025 Digital Shelf Summit in October 16th: https://www.digitalshelfinstitute.org/dss-europe
-Episode Description-
In this ep...
This episode of The New Frontier dives deep into the story of the founding, rapid growth and double acquisition of Seller Investigators with co-founders Robert and Lee.
The pair shares how frustrating personal experience with Amazon's accounting led them to build a specialized audit and refund recovery platform. Starting as a side project with two interns on Google Sheest, they scaled their bootstrapped business into an industr...
In this captivating episode of The New Frontier, hosts Jo and Max dive deep into the future of Amazon Ads with Kabir Bedi, Head of Product for Generative AI at Amazon Ads. Kabir shares visionary insights into how Amazon is set to revolutionize advertising by harnessing cutting-edge generative AI to simplify and supercharge ad creation, transforming how sellers and advertisers engage customers.
Kabir unveils Amazon's ambitious pl...
In this episode, Max Sinclair, founder and CEO of Azoma, a pioneering scale-up specializing in Generative Engine Optimization (GEO), goes deep into everything AI Engine Optimization (AEO). Max, a former Amazon search expert, highlights why traditional SEO methods are quickly becoming obsolete in the face of AI-driven search platforms such as ChatGPT, Perplexity, and Amazon Rufus. He breaks down the fundamental differences between S...
Marcelo Calbucci is an entrepreneur, technologist, innovator, and author of the PR FAQ Framework with over twenty five years of experience in the tech industry. He has held key roles at Microsoft and Amazon and has founded and led startups in both Seattle and London.
On this episode of the New Frontier, Marcello unpacks the powerful “Press Release and Frequently Asked Questions” (PRFAQ) framework—a cornerstone of Amazon’s culture o...
In this episode of The New Frontier, the hosts sit down with Anthony Lee, founder of AI Plus Automation and a respected voice in the Amazon and e-commerce space. Anthony shares his journey from mastering the Amazon ranking algorithm to becoming a pioneer in AI-driven process automation. He explains how his passion for building elaborate ManyChat bots evolved into creating sophisticated workflows that now power content generation, l...
In this emergency episode of The New Emergency, hosts Jo and Max dive into the latest AI Engine for Brands to Optimize for: Walmart Sparky (see more). Framed similarly to Amazon's Rufus, now accounting for 14% of Amazon Searches, Sparky represents Walmart's deepening commitment to integrating AI across its entire value chain. The duo discuss the broader implications of Sparky’s launch alongside Walmart’s merchant-facing AI tool, Wa...
In this episode of The New Frontier, Max welcomes long-time friend and ex-Amazon colleague Stephen Harris, founder of Situna, a global Amazon agency and 3PL powerhouse.
Steven shares his inspiring entrepreneurial journey—from selling cufflinks in his spare time, to working at Amazon, to launching a Private Label Amazon Brand and eventually making a seven-figure exit. Steven offers a candid look at his transition from Amazon employe...
Max Sinclair sits down with Simon Cockram to reflect on his biggest learnings as a Founder from his three years building Azoma (previously Ecomtent) thus far, in a must-listen episode for prospective tech founders.
Max starts by emphasising the importance of having a distinct edge and a counterintuitive belief when launching a venture. He walks through the ideation process learned at Entrepreneur First, and the power of leveraging ...
In this episode of New Frontier, Jo Lambadjieva hosts Alina Vlaic, a Romanian entrepreneur and founder of aRank, which has facilitated over 6,000 Amazon product launches. Alina shares how her failed private label baby product unexpectedly led to creating her successful agency. She explains that Amazon's ranking algorithm has evolved dramatically since 2017, shifting from simple giveaway strategies to a complex system focused on...
Announcement: Ecomtent have just launched a Freemium version, check it out here
In this episode of The New Frontier, Max and Jo welcome brand strategist and author Trevor Bradford to celebrate the launch of his new book, What Captures the Heart Goes in the Cart (learn more). Trevor has 35 years of experience in branding as an agency owner, is a mentor in the Titan Network, and owns his own 6 figure brand.
Trevor introd...
In this episode of New Frontier, Jo Lambadjieva hosts Leo Sgovio, a seven-figure Amazon seller and AI expert who first caught her attention when he won the Billion Dollar Seller Summit 2022 competition. Leo shares his journey from accidentally landing in Canada at age 23 to working for a large travel company, where he developed deep expertise in digital marketing, SEO, web analytics, and conversion optimization before transitioning...
In this episode Max Sinclair dives into the rapidly evolving world of AI-driven commerce. The discussion kicks off with a deep dive into GEO, or Generative Engine Optimization, a fresh paradigm that parallels SEO but targets visibility within AI platforms like Amazon’s Rufus, ChatGPT, and Google’s Gemini. Max shares how AI tools are fundamentally reshaping customer discovery, revealing just how pervasive AI has become in the modern...
In this special edition of The New Frontier, hosts Max and Jo dive into the breakthrough developments in ChatGPT-4o’s image generation capabilities, joined by Sim, who operates an eight-figure business across 11 private-label Amazon brands. The conversation unpacks how OpenAI’s new image model has evolved from the cartoonish limitations of DALL·E 3 into photorealistic rendering that rivals — and often exceeds — traditional tools li...
In this episode of The New Frontier, Max and Jo reunite after a busy conference season, to welcome Shannon Curley, a seasoned marketing leader with deep expertise in brand storytelling, content strategy, and audience engagement—most recently the Director of Marketing at Carbon6, which was acquired for $210 million.
The conversation dives deep into the future of building effective teams in an AI-powered workforce. Shannon challen...
In this episode of The New Frontier, Jo takes a deep dive with veteran Amazon Seller Ben Webber, who has built and scaled an incredible nine brands to eight figures. The conversation centers around Ben's recent presentation on "deserved ranking" — a concept focused on how products naturally position within Amazon’s search results based on value, not just aggressive advertising. Ben breaks down how understanding buyer intent and nua...
In this episode of The New Frontier, Max welcomes Andrea Leigh, an e-commerce expert with over 20 years of experience, including a decade as a senior executive at Amazon. Andrea dives deep into the key factors that determine success for brands on Amazon, emphasizing agility, curiosity, and data-driven decision-making. She explains how Amazon's self-service, algorithm-driven marketplace requires brands to be nimble, analytical, and ...
In this episode, Max takes a turn in the hot seat to discuss the rapidly evolving landscape of Generative Engine Optimization (GEO) and its impact on search and shopping behaviors. With 60% of U.S. adults using AI chatbots in the past 30 days and ChatGPT receiving a billion messages daily, brands need to rethink their digital strategies. Max highlights how search queries are becoming longer and more intent-driven, shifting how cons...
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