BudSense Launches Menu Tools to Power the Next Generation of Cannabis Retail

BudSense is thrilled to announce a major feature upgrade designed to solve one of the most persistent problems in cannabis retail: product information clarity. As a leading cannabis technology company, this update is set to power the next generation of the industry.

With the rollout of its new Labels and Tags tools, BudSense empowers cannabis retailers to create consistent, consumer-first menus that highlight nuanced product details, without the manual overhead that previously bogged down staff and systems.

Ryan Roch, founder of Lake City Cannabis, shared his experience, stating: “Our menus used to be a mess of spreadsheets, half-baked tools, and constant errors. When we talk about the one feature I love the most, it’s Labels and Badges. Labels are a great way to do two things at once: guide regular customers to exactly what they want and spark conversations with the curious ones.”

He continues with an example. “Premium tips. In the world of pre-rolls, we’re seeing more ceramic and glass-tipped joints. People ask for them specifically. So we did the work to figure out which SKUs actually have those tips and labeled them as ‘Premium Tip.’ Customers who know what that means? They lock in instantly. And those who don’t ask, ‘What’s a premium tip?’ We explain it’s ceramic or glass, a smoother pull, a cleaner finish and boom, that’s an upsell.”

“Same thing with liquid diamonds,” Roch adds. “Everyone’s chasing that right now, so we badge it. Some people only want it, others prefer live resin. Either way, the label wins, because it helps them make confident choices without confusion and we did it without creating chaos.”

Echoing that sentiment, David Thomas, founder of BudSense, adds: “If we can’t get past THC and price, what are we doing here? Cannabis is a rich, complex product, the way we merchandise it should reflect that. And it should be effortless for retailers to tell those stories.”

The new Labels and Tags update introduces several key benefits. First, Automation: Menus stay accurate and updated in real time, minimizing human error and maximizing sales opportunities.

Next, Labels and Badges. Labels help retailers surface key product traits to drive stronger upsell conversations, while Badges offer instant visual cues for flavor, effect, or category, which is especially valuable for new customers.

The update also includes Smart Filtering, which uses dynamic logic to create curated menus and “last chance” sections based on live inventory and pricing data.

“The worst customer experience is when someone asks for a product that sold out yesterday, and it’s still on the menu,” adds Roch. “They don’t say anything, they just leave. People who don’t value BudSense automation haven’t seen enough up-close customer transactions. It’s a no-brainer. We would never consider operating without BudSense.”

With BudSense, retailers can finally deliver a clean, consistent, and customized product discovery experience, whether customers are browsing a digital screen, a printed menu, or an e-commerce platform. BudSense’s infrastructure is live, tested, and trusted by over 900 stores and counting, helping cannabis retailers elevate operations and customer experience one feature at a time.

For more information, visit:
https://www.mybudsense.com/
https://lakecitycannabis.ca/
https://www.mybudsense.com/blog/labels